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Healthcare Front Office - East Chandler (Part-Time)
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$16/hr–$17/hr
Other
high school
Medical Coverage, Student Loan Repayment Program, Proactive Health Management Plan, Dental Insurance, Vision Insurance, Life Insurance
Posted 35d ago
Apply by Jul 7
~40 hrs/week
Responsibilities
Serve as the primary point of contact for patients, managing schedules, referrals, and medical records. Handle front-desk administrative tasks including payment collection and patient enrollment.
Requirements
Requires a high school diploma or GED and must be at least 18 years old. Preference is given to candidates with 1-2 years of experience in scheduling and verifications.
Full job description
Job DetailsJob Location: Spooner East Chandler - Chandler, AZ 85286Position Type: Patient Services Coordinator Front DeskEducation Level: High SchoolSalary Range: $16.00 - $17.00 HourlyJob Shift: Full TimeJob Category: Admin - ClericalAt Spooner, Arizona's largest physical therapy private practice, we are most proud of our culture of excellence that is founded on our core values. Spooner has been helping our communities achieve health through movement for over 35 years, and we continue to grow every year. If you are looking to join a company where you can build a career, Spooner is the place for you!
Are you an energetic and collaborative individual driven by a passion for delivering outstanding service to patients and colleagues? Do you thrive in a fast-paced, constantly evolving environment? We'd love to hear from you if you’re ready to play a key role in patient services and contribute to a dynamic team!
In this role, you will serve as the friendly face in our clinic, providing a warm welcome and assistance to patients and visitors while effectively coordinating schedules and managing patient records. This role is for individuals who are detail-orientated, embrace diverse responsibilities, and prioritize patient satisfaction.
Medical Coverage & Other Benefits
Spooner’s award-winning medical coverage is dedicated to ensuring our employees have access to healthcare and receive the right care, at the right time, with the right provider. Spooner employees on our medical coverage enjoy low premiums, $500 individual and $1,000 family deductibles, no cost expert physical and hand therapy, along with access to a direct primary care team dedicated to keeping our team and their family members healthy. Other amazing benefits you can receive here at Spooner are:
Student loan repayment program
Proactive Health Management Plan
Dental, vision, life, and other voluntary insurances Paid time off and holiday pay Generous continuing education funds 401(k) matching
Employee Assistance Program
Employee referral bonus Many other benefits to help keep you happy and healthy! QualificationsWhat You’ll be Doing
Greet and assist patients, visitors, and vendors, setting the example for positive attitude and exceptional customer service delivery. Coordinate and communicate patient/therapist schedules, ensuring follow-up and tracking of all patient referrals, prescriptions, appointments, cancellations and reschedules. Coordinate therapist time off requests and schedule changes Successfully schedule our patients with the goal of exceeding their expectations timely, convenient, and with the right provider or specialist. Process new patient enrollments in a timely manner ensuring accuracy of data entry and communication of information to the benefits/billing department. Ensure all patient records are accurate, complete, compliant, current, and managed; includes, but not limited to Notes, Guarantor Balance, POC orders, emergency contact information, patient enrollment and financial information, and referrals. Answer phones in the capacity of resolving patient concerns, communicating with vendors, and marketing new patient inquiries. Maintain patient database, updating information as needed. Perform over-the-counter collections of co-pays, deductibles, and cash payments, following standard operating procedures of tracking, storing, and discarding all information; includes, but not limited to credit card receipts, deposit slips, OTC logs, checks, and cash. Run various computer-generated statistical and productivity reports as requested and required. Issue and collect patient satisfaction surveys. Consistently review all patient documents for accuracy and HIPAA compliance.
What You Can Expect
A team environment that fosters continuous learning and fun. A 6-month onboarding program.
What You Bring to the Role
High school diploma or GED Minimum 18 years of age or older 1-2 years Scheduling/Verifications experience preferred Excellent customer service skills Excellent communication and listening skills
About Spooner
Spooner is a place for professionals with a growth mindset who want to push themselves to achieve excellence. Spooner began with a vision of disrupting the status quo of healthcare, and to accelerate the use of physical and occupational therapists as primary care, musculoskeletal experts.
This is not your common workplace. Fun and excellence go hand -in-hand at Spooner, and we provide ample opportunities to achieve both. Our commitment to continuous learning is evident in our culture-first environment, and we are always looking for team members to strengthen and cultivate it!
We promise to help you achieve excellence. We will help you become a leader. We will help you accelerate your career.
Spooner Physical Therapy has been promoting health through movement since the practice opened its doors in 1990 on a mission to change the way physical therapy is delivered. From employees to patients to community and healthcare partners, Spooner Physical Therapy’s core purpose is helping people achieve. Our physical therapists and hand therapists are movement specialists who are proud to offer expertise that improves the health of our patients and our community. We always strive for the greatest possible outcome and we promise an exceptional patient experience. We value greatly our community relationships and the loyalty of our patients whom we have had the pleasure to serve.
Our culture of excellence at Spooner Physical Therapy is something we are most proud of because it is built by design and nurtured every day. The culture is built on core values and a company vision that inspire and guide our teams, who continue to strengthen it. The Spooner Experience that we promise depends on this culture and it is the underpinning of all we do.
Offices: 14287 N 87th St, Suite 220, Scottsdale, Arizona 85260, US · 16611 S 40th St, Suite 130, Phoenix, Arizona 85048, US · 10721 W Indian School Rd, Avondale, Arizona 85392, US · 2122 E Highland Ave, Suite 200, Phoenix, Arizona 85016, US · 1257 W Warner Rd, Suite A-2, Chandler, Arizona 85224, US
Based on 1345 listings with disclosed salaries, most healthcare jobs in Arizona pay between $70k–$165k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Arizona right now?
There are currently 12,643 open healthcare positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Arizona?
Companies currently hiring include Banner Health, CVS Health, HonorHealth, Mayo Clinic, Tenet Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Arizona?
Yes — 1001 of the 12643 open healthcare positions offer remote or hybrid work (393 remote, 608 hybrid).
How do I apply for Healthcare jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.