New York, New York, United States · Hybrid
$45k–$74k/yr
Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people a…
Skills: ServiceNow, Desktop Support, Hardware Troubleshooting, Software Troubleshooting, Windows 10/11
New York, New York, United States · On-site
$63k–$72k/yr
Job Description Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in…
Skills: Contract Drafting, Technical Specifications, Contract Lifecycle Management, Project Management, Data Analysis
New York, New York, United States · On-site
$42k–$49k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE The HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country, helping New Yorkers liv…
Skills: Data Entry, Visitor Management, Telephone Etiquette, Correspondence Preparation, Mail Sorting
New York, New York, United States · Hybrid
$94k–$108k/yr
Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and servi…
Skills: Project Management, Architectural Design, Space Planning, Construction Administration, Budgeting
New York, New York, United States · On-site
$73k–$83k/yr
Job Description The Department of Social Services' Office of Legal Affairs provides legal guidance, litigation support, and direct representation in state and federal courts and administrative agencies to the Department …
Skills: Family Law, Litigation, Legal Research, Case Management, Drafting Legal Documents
New York, New York, United States · Hybrid
$93k–$106k/yr
Job Description ABOUT OATH: The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding more than 250,000 trials and hearings a year. As the City’s …
Skills: Legal Adjudication, Case Management, Administrative Law, Legal Review, Staff Management
New York, New York, United States · On-site
$70k–$81k/yr
Job Description The Department of Social Services' Office of Legal Affairs provides legal guidance, litigation support, and direct representation in state and federal courts and administrative agencies to the Department …
Skills: Family Law, Litigation, Legal Research, Case Management, Drafting Legal Documents
New York, New York, United States · On-site
$40k–$43k/yr
Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and servi…
Skills: Mail Processing, Package Delivery, Mailing Machine Operation, Logistics Coordination, Clerical Support
New York, New York, United States · Hybrid
$75k–$125k/yr
Job Description The Division of Information Technology's mission and vision is to promote and protect the health of all New Yorkers through the use of innovative technology and health information that is useful and avail…
Skills: Vmware Vsphere, Citrix XenApp, Citrix Netscaler, Linux Server Management, Microsoft Remote Desktop Services
New York, New York, United States · On-site
Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You'll Do As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention …
Skills: Program Management, Staff Supervision, Budgetary Skills, Case Management, Crisis Intervention
New York, New York, United States · On-site
$23/hr–$23/hr
Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs,…
Skills: Case Management, Client Assessment, Service Planning, Supportive Counseling, Advocacy
New York, New York, United States · On-site
Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You’ll Do As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Preve…
Skills: Case Management, Assessment Counseling, Crisis Intervention, Interviewing Skills, Verbal Communication
New York, New York, United States · On-site
$17/hr–$19/hr
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, …
Skills: Parent Involvement, Case Management, Recruitment, Interviewing, Eligibility Determination
New York, New York, United States · On-site
$19/hr–$21/hr
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, a…
Skills: Case Management, Needs Assessment, Care Planning, Referral Services, Record Keeping
New York, New York, United States · On-site
Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467 What You’ll Do As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Preve…
Skills: Case Management, Crisis Intervention, Advocacy, Needs Assessment, Service Planning
New York, New York, United States · On-site
$24/hr–$24/hr
Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs,…
Skills: Benefits Assessment, Case Management, Advocacy, Budgeting Coaching, Money Management
New York, New York, United States · On-site
$20/hr–$22/hr
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, a…
Skills: Parent Involvement Coordination, Staff Supervision, Client Recruitment, Intake Data Management, Community Resource Mapping
New York, New York, United States · Hybrid
$140k–$170k/yr
🏛️ About GovWell We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transformin…
Skills: Brand Design, Creative Direction, Visual Identity, Figma, Adobe Illustrator
New York, New York, United States · On-site
$101k–$110k/yr
About WSCAH West Side Campaign Against Hunger (WSCAH) is a leading anti-hunger nonprofit organization dedicated to alleviating food insecurity and advocating for systemic change. We provide nutritious food and benefits e…
Skills: Financial Planning & Analysis, Financial Modeling, Budgeting, Forecasting, Variance Analysis
New York, New York, United States · On-site
$25/hr–$26/hr
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Customer Service, Security Patrols, Emergency Response, Incident Management, Problem Solving
New York, New York, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The technician will manage ServiceNow tickets and provide hardware and software support for desktop systems and peripherals. Responsibilities include diagnosing technical issues across various devices and supporting the agency's hybrid work program.
Requires a high school diploma or equivalent and three years of experience in community-centered activities or related technical work. Candidates must be able to perform high-volume triage and resolve issues across Windows, Mac, and mobile platforms.
The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.
The Department is seeking to hire a Helpdesk Support Technician for technical consultative and/or administrative work. Under the administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties of the post:
- Monitor and manage ServiceNow Helpdesk tickets, emails and calls in a timely manner. Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. Support and set up audio/visual equipment, computers, and laptops in several conference and training rooms.
- Perform high-level triage of computer and applications related problems to assign to proper unit or specialist.
- Respond promptly and notify appropriate IT teams of system, application, or any other urgent issues.
- Diagnose and resolve technical hardware and software issues, including operating systems and across a range of devices. (Windows 10/11, Microsoft 365, iOS, Android, Cisco, etc.)
- Assist users with preliminary identification of computer and application related issues.
- Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.
- Escalate issues as required and ensure a timely distribution of information within the organization to expedite resolutions.
- Keep stakeholders informed about ongoing issues and resolutions.
- Follow the client support guidelines as outlined by supervisor.
- Maintain and support documentation of processes and update the OIT ITIL on a regular bases.
- Follow up with employees to ensure issues have been resolved and provide excellent customer service.
- Provide remote desktop and laptop support for DOP staff participating in the Hybrid Work from Home program
- Install, configure, and troubleshoot computer hardware and software.
- Accurately maintains Unit's call center tracking system ensuring that calls are entered accurately and in ServiceNow.
- Troubleshoot both PC and Mac hardware and software.
- Perform other related duties and tasks as assigned.
COMMUNITY ASSOCIATE - 56057
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Based on 3688 listings with disclosed salaries, most government & public sector jobs in New York, NY pay between $46k–$125k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 4,595 open government & public sector positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), Allied Universal, Breaking Ground (NYC Permanent Supportive Housing), Physician Affiliate Group of New York, P.C. (PAGNY), Bowery Residents' Committee, among others. Browse the listings above to see every active employer.
Yes — 1162 of the 4595 open government & public sector positions offer remote or hybrid work (89 remote, 1073 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
