About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issu…
Skills: Customer Service, Conflict Resolution, Written Communication, Oral Communication, PC Proficiency
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Skills: Franchise Relations, Business Development, Communication, Presentation Skills, Interpersonal Skills
Job Description Building a brand strategy means building a unique story and customer experience—something that connects them with a company and its products and fosters loyalty over time. ABOUT THE ROLE: BRAND/MARKETING …
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issu…
Skills: Customer Service, Conflict Resolution, Written Communication, Oral Communication, PC Proficiency
Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issu…
Skills: Customer Service, Conflict Resolution, Oral Communication, Written Communication, PC Proficiency
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Skills: Budgeting, Forecasting, AP and AR Reconciliations, Bank Reconciliations, Cash Flow Preparation
Store Manager (Kenangan Coffee - Banawe, Quezon City)
Quezon City, Metro Manila, Philippines · On-site
Mid level
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Skills: Quality Assurance, Food Safety, GMP, QMS, Root Cause Analysis
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise …
Skills: Team Management, Customer Service, Store Operations, Inventory Management, Sales Strategy
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise …
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise …
Skills: Marketing Planning, Content Creation, Social Media Management, Sales Forecasting, Competitor Analysis
Support the Supply Network/Procurement Team in preparing documents for FDA-CPR applications and product accreditation Prepare reports, summaries, and trackers related to regulatory submissions Assist in checking product …
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Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise …
Skills: Franchise Relations, Business Development, Communication, Presentation Skills, Interpersonal Skills
Job Description Building a brand strategy means building a unique story and customer experience—something that connects them with a company and its products and fosters loyalty over time. ABOUT THE ROLE: BRAND/MARKETING …
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise …
Company Description About Fredley Group of Companies We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise …
Skills: Franchise Relations, Business Development, Communication, Presentation Skills, Interpersonal Skills
Job Description Building a brand strategy means building a unique story and customer experience—something that connects them with a company and its products and fosters loyalty over time. ABOUT THE ROLE: BRAND/MARKETING …
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Full-time
high school
Posted 17h ago
~40 hrs/week
Responsibilities
Deliver high-quality customer service across multiple channels to resolve inquiries and complaints. Actively promote HelloFresh products and suggest improvements to internal processes to enhance the customer experience.
Requirements
Requires at least 6 months to 1 year of customer service experience within a BPO environment. Candidates must be at least a high school graduate and able to work in BGC, Manila.
Full job description
About Us
HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
About the job Customer Care Specialist
Our Customer Care Representatives - Manila is responsible for delivering a high level of courteous and efficient customer service in response to customer inquiries across multiple contact channels. You will be resilient and adaptable and have a natural passion for making people happy. You will be supported every day by a strong support network of Team Leaders and Trainers.
Being the first point of contact for our customers.
Providing general support and building engaging relationships on every customer call or interaction.
Actively offer all HelloFresh products and benefits to our customers on all interactions in line with current demands.
Investigating and resolving customer complaints and feedback.
Work towards the Customer Care team KPIs and targets set by the management team.
Report and document any kinds of issues to the responsible departments.
Actively suggest ways to improve internal procedures and processes.
Run internal projects
Make every effort to support and positively reflect the HelloFresh brand to others
Being an expert regarding company policies, tools, and systems
Qualifications:
At least 6 months to 1 year Customer Service in BPO set-up.
HelloConnect, a subsidiary of HelloFresh, was created to enhance and optimize the customer care experience based on valuable insights gained from years of success and learning. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
How many Food & Beverage jobs are open in Quezon City, Philippines right now?
There are currently 26 open food & beverage positions in Quezon City, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Quezon City, Philippines?
Companies currently hiring include Fredley Group of Companies, NTT DATA North America, HelloConnect, Solaire Resort, Dermorepubliq Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in Quezon City, Philippines?
Yes — 1 of the 26 open food & beverage positions offer remote or hybrid work (1 remote, 0 hybrid).
How do I apply for Food & Beverage jobs in Quezon City, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.