Makati, Metro Manila, Philippines · Remote OK
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Sales, Customer Retention, Outbound Calling, Inbound Calling, CRM Management
Makati, Metro Manila, Philippines · On-site
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Purchasing, Supply Chain Operations, Purchase Order Generation, Microsoft Office, ERP/MRP Systems
Makati, Metro Manila, Philippines · On-site
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Python, SQL, Statistical Techniques, Data Pipelines, Automation Scripts
Makati, Metro Manila, Philippines · On-site
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Customer Service, Complaint Resolution, Communication Skills, Relationship Building, KPI Management
Makati, Metro Manila, Philippines · On-site
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Purchasing, Supply Chain Operations, Purchase Order Generation, ERP/MRP Systems, Microsoft Office
Makati, Metro Manila, Philippines · On-site
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Packaging Design, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Print Production
Makati, Metro Manila, Philippines · On-site
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Contentful, CMS Management, Instapage, Figma, Sketch
Makati, Metro Manila, Philippines · On-site
About Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the imm…
Skills: Organizational Skills, Problem-solving, Communication, Product Management Processes, Data Maintenance
Makati, Metro Manila, Philippines · On-site
Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Respo…
Skills: Project Management, Stakeholder Management, Data Analytics, Analytical Skills, Problem Solving
Makati, Metro Manila, Philippines · On-site
Company Description Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement. Nest…
Skills: Beverage Preparation, Guest Service, Inventory Management, Cocktail Knowledge, Wine Knowledge
Makati, Metro Manila, Philippines · On-site
$40k–$50k/mo
Company Description We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Job Description Primary Responsibilities Responsibl…
Skills: Third-party Auditing, Food Safety Management, Quality Assurance, Training Delivery, Audit Reporting
Makati, Metro Manila, Philippines · On-site
Company Description Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement. Nest…
Skills: HACCP, GMP, GHP, Food Safety Monitoring, Allergen Management
Makati, Metro Manila, Philippines · Hybrid
Position Snapshot Location: Meycauayan, Bulacan, PH Company: Nestlé Business Services AOA, Inc. Full-time, Hybrid Position Summary Joining Nestlé means you are joining the largest food and beverage company in the world. …
Skills: Content Adaptation, Graphic Design, Multimedia Art, Video Editing, Adobe Photoshop
Makati, Metro Manila, Philippines · On-site
The Senior Crew is responsible for the following: Providing good customer service and attending to customers' needs Taking and serving customers their orders Dealing with customer feedback with a positive attitude Regula…
Skills: Customer Service, Order Taking, Sanitation, Conflict Resolution, Physical Stamina
Makati, Metro Manila, Philippines · On-site
Overview The PhilMAPS and North Asia Supply Chain Director leads strategic initiatives to ensure compliance with Quality and Food Safety Standards across Beverage JVs in the Philippines, Malaysia, North Asia, and FOBO ma…
Skills: Strategic Leadership, Supply Chain Management, Lean Six Sigma, Quality and Food Safety Compliance, Sustainability Strategy
Makati, Metro Manila, Philippines • Remote OK
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Act as the voice of the brand by handling inbound and outbound calls to retain members and reactivate canceled accounts. Promote subscription services via phone, email, and social media while managing customer data in a CRM system.
Requires previous experience in sales, preferably within subscription-based services, and excellent communication skills. Candidates should demonstrate a positive attitude, integrity, and the ability to work efficiently with minimal supervision.
HelloConnect
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.
The main aspect of the role will be as the voice of the brand and community, taking calls from our members and encouraging them to continue with their membership, doing outbound calls to upgrade or reactive the account of the customers who canceled before. The channel/skilling may change depending on the client's request (inbound, outbound, reactivation, CS, etc..)
Manage and update customer records and sales data in our CRM system.
Provide excellent customer service and support to ensure customer satisfaction and loyalty.
Meet targets and performance metrics set by the clients.
Previous experience in sales - preferably in a subscription-based service or a
related industry.An interest/passion for Craft Beer and Wine - ideal but not essential.
At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.
HelloConnect, a subsidiary of HelloFresh, was created to enhance and optimize the customer care experience based on valuable insights gained from years of success and learning. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements. HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.
Offices: Inoza Tower, 40th Street, 7th Floor, Taguig, Manila 1630, PH · Puerto Princesa, Palawan 5300, PH
There are currently 15 open food & beverage positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HelloConnect, Accor, Jollibee Group North America, Nestlé, PepsiCo, among others. Browse the listings above to see every active employer.
Yes — 2 of the 15 open food & beverage positions offer remote or hybrid work (1 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
