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Accounts Receivable Specialist
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Full-time
Posted 4d ago
~40 hrs/week
Responsibilities
The Collections Specialist manages inbound and outbound calls to resolve delinquent accounts while providing excellent customer service. They are also responsible for processing payments, documenting interactions, and recommending loan resolution solutions to borrowers.
Requirements
Candidates must have at least 2 years of collections experience and the ability to pass a pre-employment screening. Proficiency in Microsoft Office and strong communication skills are required for this role.
Full job description
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The Collections Specialist is responsible for handling outbound and inbound calls from customers to determine the best possible method to permanently resolve delinquency by using a variety of collections and workout techniques. The Collections Specialist is also responsible for using verbal and interpersonal skills to provide excellent customer service and knowledgeable responses to resolve delinquent accounts.
Duties and Responsibilities
Compare and evaluate possible loan resolution solutions and decide which solutions to recommend to customers to best meet their needs and circumstances.
Responsible for prompt and accurate response to customer's servicing questions and concerns.
Assist borrowers with other loan maintenance requests.
Input data and verify information to process electronic payments.
Provide customers with information about products and services to generate additional revenue through cross-sell/up-sell opportunities.
Properly document each customer interaction in the servicing system.
Perform loan-related mathematical equations.
Perform follow-up and research tasks to ensure problem resolution.
Adhere to specific scheduling guidelines to ensure proper phone coverage.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer assets.
Explain loan payment histories using basic accounting and mathematical concepts and request corrections when necessary.
Perform follow-up and research tasks to ensure resolution.
Other duties as assigned
Minimum Qualifications
2+ years of collections experience
Must pass pre-employment screening
Preferred Qualifications
5+ years of collections experience
Bi-lingual
Critical Competencies
Proficient in using MS Office and database software
Strong customer service and problem solving skills
Excellent verbal and written communication skills
Proficient working knowledge of computerized applications such as word processing, spreadsheet, email, and specialized business applications software
Communication skills necessary to effectively identify process gaps and improvements to Management
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Regis University School for Professional Advancement (SPA) offers a values-centered Jesuit education specifically designed for the adult learner.
Our students are working professionals, parents, and spouses seeking their Bachelor's, Master's, or certificate from an accredited University that respects the balance between work, school, and family.
We are proud of our reputation as a national leader in adult education, offering innovative online learning, multiple Colorado campus locations, nationally-recognized curriculum, and dedicated and award-winning faculty. Backed by over 130 years of tradition and academic excellence, Regis University SPA continues to make earning a respected degree accessible and affordable.
OUR JESUIT FOUNDATION AND VISION
Regis University is rooted in a 500-year-old Jesuit academic tradition called to educate the whole person--mind, body, and soul. Today, Regis University educates men and women to take leadership roles and to make a positive impact in a changing society.
OUR HISTORY
With over 130 years of academic rigor, intellectual exchange, and faculty commitment to each student's personal development, Regis University continues to excel as a top university in the West.
Offices: 3333 Regis Boulevard, Denver, CO 80221, US · 11001 West 120th Avenue, Broomfield, CO 80221, US · 7450 Campus Drive Suite 100, Colorado Springs, CO 80920, US · 6380 South Fiddlers Green Circle, Suite 200, Denver, CO 80111, US
How much do Finance & Accounting jobs in Plano, TX pay?
Based on 376 listings with disclosed salaries, most finance & accounting jobs in Plano, TX pay between $57k–$205k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in Plano, TX right now?
There are currently 1,308 open finance & accounting positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Plano, TX?
Companies currently hiring include JPMorganChase, Capital One, Bank of America, Toyota Racing Development, Samsung Electronics France, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Plano, TX?
Yes — 306 of the 1308 open finance & accounting positions offer remote or hybrid work (53 remote, 253 hybrid).
How do I apply for Finance & Accounting jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.