Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: Market Research, Power BI, Data Analysis, Customer Experience Measurement, Customer Insights
Makati, Metro Manila, Philippines · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Sales, Bancassurance, Cross-selling, Up-selling, Customer service
Makati, Metro Manila, Philippines · On-site
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people,…
Skills: Customer service, Administrative support, Complaint resolution, Data entry, Financial transaction processing
Makati, Metro Manila, Philippines · On-site
Execution of Trade Orders (30%) Initiatives to Help Achieve Trust Group AUM / Revenue Targets (30%) Management of Trade and Execution Risks (30%) Technical and Investment Support (10%) Execution of Trade Orders (30%) Ide…
Skills: Trade Execution, Market Analysis, Investment Research, Risk Management, Asset Management
Makati, Metro Manila, Philippines · On-site
The Institutional Banking Group (IBG) focuses on providing financial services to large corporations and medium-sized enterprises. Within IBG is International Desks (I Desks) which is a specialized team within the bank ca…
Skills: Cash Management, Account Monitoring, Credit Facility Establishment, Relationship Management, Analytical Skills
Makati, Metro Manila, Philippines · Remote Solely
$58k–$63k/mo
We are seeking an experienced and detail-oriented Title Processor / Transaction Coordinator to join our growing Title Operations team. The Processor plays a critical role in moving real estate transactions from file open…
Skills: Title processing, Transaction coordination, Real estate closing, Qualia, Mortgage processing
Makati, Metro Manila, Philippines · On-site
1. Develops and evaluates plans, policies, and programs of the Department. 2. Manages the implementation of Audit Plans and Activities such as but not limited to regular, specialized, and field audit engagements. 3. Prov…
Skills: Internal Audit, Risk Management, Audit Planning, Policy Development, Performance Evaluation
Makati, Metro Manila, Philippines · Hybrid
Company Description Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise –…
Skills: Recruitment coordination, Sales support, Business development, Outbound calling, Candidate screening
Makati, Metro Manila, Philippines · Hybrid
Your Role: You will be responsible for FATCA and CRS regulatory reporting of our clients. You will report to Manager of AEOI services (“Automatic Exchange of Information”, e.g. FATCA and CRS) and work closely within glob…
Skills: FATCA, CRS, Regulatory reporting, AEOI, Financial services
Makati, Metro Manila, Philippines · Hybrid
About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself…
Skills: Fatca, Crs, Financial services, Client relationship management, Project management
Makati, Metro Manila, Philippines · Hybrid
Key Responsibilities: Client Delivery & Technical Work Support the delivery of multiple financial reporting and advisory engagements, ensuring work is completed on time and to a high standard.Prepare and review financial…
Skills: Financial reporting, IFRS, US GAAP, FRS 102, Project management
Makati, Metro Manila, Philippines · Hybrid
ROLES & RESPONSIBILITIES • Assist in the procurement of goods and services in accordance with company policies and quality standards. • Raise and process purchase orders (POs) in the ERP or procurement system accurately …
Skills: Procurement, Purchase orders, ERP systems, Negotiation, Contract management
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank! Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded …
Skills: SAS, Data Analysis, MIS Reporting, Fraud Detection, Database Management
Makati, Metro Manila, Philippines · Hybrid
At Author Health, we’re revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use…
Skills: Medical billing, Revenue cycle management, ICD-10, CPT, Claims lifecycle
Makati, Metro Manila, Philippines · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Business Process Management, Operational Risk Management, Process Governance, Audit Readiness, Risk Assessment
Makati, Metro Manila, Philippines · Hybrid
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the glob…
Skills: Tax return preparation, Financial statements, Accounting principles, Tax research, Tax planning
Makati, Metro Manila, Philippines · Hybrid
WHAT WE OFFER PHP 15K Signing BonusCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance POSITION OVERVIEW The core mission of the Technical Support R…
Skills: Technical support, Customer service, Problem-solving, Critical thinking, Communication skills
Makati, Metro Manila, Philippines · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Agency Recruitment, Strategic Planning, Leadership, Performance Management, Business Acumen
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing
Makati, Metro Manila, Philippines · On-site
Be #InGoodHands with Metrobank Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded i…
Skills: Cash Handling, Signature Verification, Fund Transfers, Remittances, Outward Clearing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Customer Insights Officer will collaborate with business and data teams to define customer feedback needs and implement measurement plans to improve customer experience. They are responsible for synthesizing data from various sources to provide actionable insights and leading ideation workshops to drive process and product improvements.
Candidates must hold a Bachelor’s degree in a relevant field such as Communication Research, Economics, or Statistics, and possess at least 3 years of experience in market research or business analytics. Strong proficiency in Power BI and experience in managing customer insight projects are required, with preference given to those with a background in banking or consumer goods.
Be #InGoodHands with Metrobank!
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!
Position Title: Customer Insights Officer
Specific Duties & Responsibilities:
Qualifications:
Other Details:
Rank: Junior Officer
Unit: Branch Banking Sector / Customer Experience Division / Customer Insights Department
Location: GT Tower, Ayala Avenue corner H.V. Dela Costa Street, Makati City
You're In Good Hands
Be part of a leading financial institution Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands. Experience a fruitful and rewarding career The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system. Learn from trusted professionals Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
Offices: Metrobank Plaza, Sen. Gil J. Puyat Avenue, Makati, Metro Manila 1200, PH
There are currently 650 open finance & accounting positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BDO Unibank, East West Banking Corporation, Metrobank, The Citco Group Limited, Paynamics, among others. Browse the listings above to see every active employer.
Yes — 300 of the 650 open finance & accounting positions offer remote or hybrid work (13 remote, 287 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
