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The role involves investigating losses and analyzing data to resolve insurance claims according to policy guidelines. Responsibilities include determining coverage, settling claims, and coordinating benefits with other carriers to minimize loss ratios.
Candidates must have a high school diploma or GED and at least 2 years of relevant claims or insurance experience. Proficiency in Microsoft Office and strong analytical and communication skills are required.
Job Title: Claims Examiner I
Location: Encino, CA
Reports to: Claims Manager
Employment Type: Full time
Job Req ID: 2026
Req Begin Date: 6/12/2026
About TMHCC
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble.
Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.
What We Offer
Resolves claims by investigating losses through the collecting and analyzing of data according to policy application and client/underwriter guidelines.
Relying on limited experience and knowledge, this role is responsible for accomplishing the following assignments. These assignments are varied in nature and frequently non-routine.
Planning
Communication
Cost Management
Business Controls and Policies
People Management
Minimum High School or GED
2 Years Relevant and progressive claims or insurance experience in area of specialization
Pay Transparency
The pay range for this position is $46,600-$69,800 which includes geographic adjustments, where applicable. The pay range is the range THMCC, in good faith, believes is the range of compensation for this role at the time of this posting. The hired applicant will be offered pay within the entire range based on the candidate’s geographic location, qualifications, work experience, education, and/or skill level. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of color, race, sex, national origin, sexual orientation, religion, age, veteran status, disability, pregnancy, citizenship status, genetic information, or any other basis protected by federal, state, or local pay equity laws.
California → Use CA Fair Chance language.
The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]
As an insurance company, we comply with certain federal, state and local laws such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e)), which restricts our ability to employ individuals with certain types of criminal convictions. Where not restricted by law and for criminal history not covered by this law, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law.
You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the “VCCLEA”), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]
Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.
Equal Opportunity Employer
TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
#LI-Hybrid
#CPLG1
#LI-VA
Tokio Marine HCC focuses on what matters most; our people. Empowered employees deliver on commitments and look beyond profits to drive a culture of innovation and collaboration. We are diverse. We are entrepreneurial. We are forward thinkers who know risk and know our customers. With offices in the U.S. and Europe, we are leading the industry, underwriting more than 100 classes of specialty insurance in 180 countries. Our products and capabilities set the standard for the industry, and many of our approximately 3,900 employees are industry-leading experts. Each of our highly entrepreneurial businesses are equipped to underwrite special situations, companies and individuals, delivering effective solutions for our customers. After all, our customers are our number one priority. TMHCC was founded in 1974 and has achieved over 40 targeted acquisitions since our founding. Our outstanding record of growth and profitability even in the most challenging environments is a testament to the talent of our people and our unwavering commitment to the customer. Thoughtful. Sincere. Human. We aren’t just insurance professionals—we are collaborators who strive to make the world a better place through purposeful, simple and flexible insurance and risk management practices.
Offices: 13403 Northwest Freeway, Houston, TX 77040, US · 10 St Mary Axe, London, England EC3A 8, GB · 200 W Madison, Suite 1420, Chicago, Illinois 60606, US · 600 Lexington Ave, New York, US
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