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Audit and Assurance - Digital Assurance – Associate 2 - Kolkata
Kolkata, West Bengal, India · On-site
Mid level
Industry/Sector Not Applicable Specialism Assurance Management Level Associate Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client por…
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Full-time
bachelor degree, professional certificate
Mentorship, Professional development, Learning opportunities
Posted 8d ago
Apply by Sep 15
~40 hrs/week
Responsibilities
The Service Delivery Leader will oversee daily accounts payable operations, including invoice processing, vendor management, and ensuring SLA compliance. They will also lead and mentor a team while driving process improvements and automation initiatives to enhance operational efficiency.
Requirements
Candidates must hold a bachelor's degree in Accounting, Commerce, Economics, or Finance, with professional certifications like CMA or CPA preferred. Strong experience in AP workflows, team leadership, and proficiency in financial systems like SAP or Oracle is required.
Full job description
Service Delivery Leader - F&A - AP
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Operational Oversight
Manage day-to-day accounts payable operations, including invoice processing, approvals, payments, and issue resolution.
Ensure timely and accurate processing of vendor invoices in accordance with company policies and payment terms.
Monitor end-to-end AP workflows (PO and Non-PO based) and ensure SLAs are met.
2. Team Leadership
Lead, mentor, and develop a team of AP specialists, team leads, or associates.
Conduct performance reviews, set KPIs, and ensure a culture of accountability and continuous improvement.
Manage team capacity, training needs, and ensure high employee engagement.
3. Stakeholder & Vendor Management
Serve as the primary point of contact for internal stakeholders (finance, procurement, operations) and external vendors.
Resolve escalations related to invoice discrepancies, late payments, and vendor queries.
Maintain strong relationships with key vendors to ensure smooth payment operations.
4. Process Excellence & Automation
Identify opportunities to streamline and automate AP processes using digital tools (e.g., OCR, RPA).
Drive standardization and best practices across AP operations.
Support implementation and maintenance of AP-related systems (e.g., SAP, Oracle, Coupa, Ariba).
5. Governance, Risk & Compliance
Ensure all AP processes adhere to internal controls, SOX compliance, and audit requirements.
Oversee documentation of policies, procedures, and compliance checkpoints.
Facilitate internal and external audits related to payables.
6. Reporting & Analysis
Provide regular reporting on AP metrics such as invoice processing time, aged payables, DPO (Days Payable Outstanding), and exception rates.
Analyze trends and provide insights to improve working capital and payment efficiency.
Track cost savings or value delivered through process improvements or vendor negotiations.
7. Service Delivery Management
Define and monitor service-level agreements (SLAs) and key performance indicators (KPIs).
Drive operational reviews with stakeholders and ensure corrective actions for gaps.
Manage governance dashboards, operational excellence reviews, and scorecards.
Accounts Payable Certification - F-TecF-Tec, Certified Management Accountant (CMA) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok
Required Skills
Accounting, Accounting, Accounts Payable Process, Banking Capital Markets, Business Development, Change Management, Client Relations, Contract Agreements, Data Literacy, Data Visualization, Enabling Transformation Alignment (ETA), Enterprise Performance Management (EPM), Executive Presence, Generative AI, Invoice Payments, Lean Management, Lean Six Sigma (LSS), Management Reporting, Monthly Close Process, People Leadership, Program Management, Project Portfolio Management (PPM), RPA Commercials and AOI, Solutions Design, Stakeholder Management {+ 1 more}
Language
English (Required)
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
F&A - AP
Remote Type -
Office
Work Shift -
Any (India)
Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at www.genpact.com and on the following social handles:
X: https://twitter.com/genpact
Facebook: https://www.facebook.com/ProudToBeGenpact/
Instagram: https://www.instagram.com/genpact_global/
YouTube: https://www.youtube.com/@GenpactGlobal
** Beware of fake offers**
Genpact never requires applicants to pay to be part of our hiring process.
If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers
Offices: 1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US · 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX · GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN · Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN · 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN
How many Finance & Accounting jobs are open in Kolkata, India right now?
There are currently 522 open finance & accounting positions in Kolkata, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Kolkata, India?
Companies currently hiring include Genpact, Kotak Mahindra Bank, PwC, HSBC, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Kolkata, India?
Yes — 76 of the 522 open finance & accounting positions offer remote or hybrid work (4 remote, 72 hybrid).
How do I apply for Finance & Accounting jobs in Kolkata, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.