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Service Delivery Manager - Finance & Accounting (F&A) 4C
Kolkata, West Bengal, India · On-site
Senior$750M raised
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Full-time
bachelor degree, professional certificate
Mentorship, Learning opportunities
Posted 14d ago
Apply by Sep 9
~40 hrs/week
Responsibilities
The role involves managing end-to-end accounts receivable processes, including cash application, collection calls, and invoice reconciliation. You will also act as a subject matter specialist to resolve disputes and maintain accurate financial records.
Requirements
Candidates must hold a bachelor's degree in Accounting, Finance, Commerce, or Economics. Proficiency in AR processes, SAP, and strong communication skills are required, with preference given to those with real estate industry experience.
Full job description
Sr. Associate - F&A - I2C
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Understanding of all aspects of Cash allocation in accordance with customer remittances including deep validation experience and report out to business.
Cash Application Allocating payments in accordance with customer remittances.
Collaborating closely between all entities of AR (different entities) and keep track of all aged receivables including current ageing buckets.
Act as Subject Matter Specialist for the AR processes, complete know-how and understanding of the AR value chain. Experience of working with a real estate client will be a preference.
Create and update the Standard Operations Procedure and other updates received from time to time.
Should be able to deal with clients for any query or information.
Identify and resolve unidentified cash and manage end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Accounts Payable Certification - F-TecF-Tec, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI), Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft
Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at www.genpact.com and on the following social handles:
X: https://twitter.com/genpact
Facebook: https://www.facebook.com/ProudToBeGenpact/
Instagram: https://www.instagram.com/genpact_global/
YouTube: https://www.youtube.com/@GenpactGlobal
** Beware of fake offers**
Genpact never requires applicants to pay to be part of our hiring process.
If you receive an email asking you to purchase a starter kit, equipment, or training, or to pay to apply for a role, you can assume that the message is a scam. For more information on careers at Genpact, please visit us at https://www.genpact.com/careers
Offices: 1155, Avenue of the Americas, 4th Floor,, New York, NY 10036, US · 251 Avenida Lerdo Norte, Cd. Juarez, Chihuahua CP32000, MX · GE Building No. 5, Software Park Road, Dalian Software Park, Dalian, Liaoning 116023, CN · Genpact Towers, DLF-Phase 5, Sector 53, Gurgaon, Haryana 122002, IN · 99 Surya Park, Electronics City, Bangalore, KAR 560100, IN
How many Finance & Accounting jobs are open in Kolkata, India right now?
There are currently 522 open finance & accounting positions in Kolkata, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Kolkata, India?
Companies currently hiring include Genpact, Kotak Mahindra Bank, PwC, HSBC, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Kolkata, India?
Yes — 77 of the 522 open finance & accounting positions offer remote or hybrid work (4 remote, 73 hybrid).
How do I apply for Finance & Accounting jobs in Kolkata, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.