Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Team Leadership, Customer Service, Financial Performance Management, Training and Mentoring, Account Management
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Water & Wastewater Treatment Project Manager/Senior Project Manager
Richmond, Virginia, United States · On-site
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Senior
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$57k–$92k/yr
Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, 401(k) Retirement Plan
Posted 42d ago
~40 hrs/week
Responsibilities
The Operations Manager is responsible for leading and developing a team of specialists to achieve sales goals and ensure exceptional client service. Key duties include managing daily operations, monitoring field routing, and overseeing financial performance including revenue and expenses.
Requirements
Candidates should have 3-5 years of management experience with a focus on customer service and a proven track record in coaching service professionals. A bachelor's degree is preferred, and a valid driver's license is required.
Full job description
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
What do our Operations Managers do?
Our Operations Managers are responsible for training, leading, and developing a team of specialists. They help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.
Responsibilities include, but are not limited to;
Manage daily operations of specialists with the goal of providing superior customer service to our clients
Offer direction to staff in all aspects of operations, service, and client care
Responsible for managing basic financial performance of the operations, including revenue growth and expense control
Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
Able to work a flexible schedule, including early mornings and weekend work when needed
Submit weekly, monthly, and yearly reports, as required
What do you need?
Bachelor’s degree (preferred but not required)
3-5 years in a management role with emphasis in customer service
Success in training, mentoring, and coaching service professionals
Must have excellent verbal and written communication skills
Previous experience in a route-oriented, service environment a plus
Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
Must possess a valid driver’s license from state of residence
Base Pay Range
Yearly: $57,000.00 - $92,000.00
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Related keywords
Pest ControlOperations ManagementClient LoyaltyQC AuditsBusiness DevelopmentRoute-oriented ServiceField OperationsCustomer CarePerformance IncentivesStaff Development
The Rentokil and Terminix family of brands have come together to form the world’s leading pest control company. With our shared vision, we’ll be expanding our products, services, and technology. And with our combined resources, we’ll do more to power innovation and develop sustainable solutions for our planet.
It’s all part of our commitment to putting you first and delivering the highest level of comfort and peace of mind to families, businesses and local communities around the corner and around the globe.
This page is intended for corporate updates. To see brand specific content, visit our affiliated pages.
How many Environmental & Sustainability jobs are open in Richmond, VA right now?
There are currently 276 open environmental & sustainability positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Environmental & Sustainability roles in Richmond, VA?
Companies currently hiring include Timmons Group, TemperPack, Virginia Information Technologies Agency, WM, Harsco Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Environmental & Sustainability jobs in Richmond, VA?
Yes — 57 of the 276 open environmental & sustainability positions offer remote or hybrid work (6 remote, 51 hybrid).
How do I apply for Environmental & Sustainability jobs in Richmond, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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