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Vishay Intertechnology, Inc.
RoHS Engineer
Manila, Metro Manila, Philippines · On-site
Mid level$750M raised
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About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-se…
Manage end-to-end customer order cycles, including order entry, demand analytics, and shipment coordination for retail and utility accounts. Act as a customer advocate by resolving issues, managing escalations, and ensuring product availability to meet production needs.
Requirements
The role requires the ability to handle proactive communications, problem identification, and the management of customer portals and EDI systems. Candidates should be capable of supporting multiple desks and coordinating across internal departments and warehouses.
Full job description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Customer Advocacy in all manners of work, including proactive communications, problem identification and problem solving, effective decision making and having a strong sense of urgency on the customer’s behalf
Activities tied to ensuring Request Date Service Levels are met
Management of all customer communications; follow-up and actions as relevant
Demand analytics, order entry and order management. Responsible for order entry based upon all types of incoming, including MRP and customer portal management.
Forecast management as relevant.
EDI management as relevant.
Shipment management
Problem identification and problem solving. Use of Open Order reporting for proactive problem identification and resolution, aka The Daily Regimen
Product fulfillment management and escalations. Directly responsible to ensure the customer’s production needs are covered. Internal escalations and communications where there is at risk due to product availability issues.
Plant and warehouse communications and coordination. Coordination with other outside departments as relevant
Customer meetings and customer reporting as relevant.
Back-up during absence. Capability to support other desks as needed
Sales support
Returned goods, credits and debits as needed
Record Retention
Customer process documentation
Internal systems, tools, and reports
Participation in support of Department and Company objectives
Attends training, workshop, seminar, and focus group discussions of the team
Work within defined Manila Copeland operational and employee goals by contributing to other projects, if needed.
Take Care of Retail accounts in terms of orders coming in through EDI or Customer Websites as well as accounts that sends their Orders Manually.
Make sure that inventory of items on the retail account websites are accurate/up to date.
Take care of all return and scrap requests from retail and utility customers. Process all retail/utility related deductions.
Make sure to use all channels/portals to communicate back to customers and merchants if/when necessary
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Copeland is a global leader in sustainable climate solutions. We help commercial, industrial, refrigeration and residential customers reduce their carbon emissions and improve energy efficiency.
We are addressing issues like climate change, growing populations, electricity demands, and complex global supply chains with innovations that:
Advance energy transition in heating, cooling and cold chain solutions.
Accelerate the adoption of refrigerants that reduced climate impact.
Safeguard critical goods like food and medicine through the refrigerated supply chain (cold chain).
Sustainability has been at the heart of who we are for over 100 years.
We are backed by 18,000 talented colleagues globally with feet on the ground in more than 40 countries – a global presence that makes it possible to serve customers wherever they are in the world and meet challenges with scale and speed. Our industry-leading brands and diversified portfolio deliver innovation and technology proven in over 200 million installations worldwide.
Together, we create sustainable solutions that improve lives and protect the planet today and for future generations.
Offices: 8100 West Florissant Avenue, St. Louis, Missouri 63136, US
CleanTechSustainabilityHeating, Ventilation, and Air Conditioning (HVAC)IndustrialManufacturingConsumer Electronics
How many Environmental & Sustainability jobs are open in Manila, Philippines right now?
There are currently 100 open environmental & sustainability positions in Manila, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Environmental & Sustainability roles in Manila, Philippines?
Companies currently hiring include Copeland, Asian Development Bank (ADB), ACCIONA, Aurecon, New Energy Nexus, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Environmental & Sustainability jobs in Manila, Philippines?
Yes — 58 of the 100 open environmental & sustainability positions offer remote or hybrid work (14 remote, 44 hybrid).
How do I apply for Environmental & Sustainability jobs in Manila, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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