Washington, District of Columbia, United States · On-site
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Job Title: EUS NEO Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None…
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Job Title: EUS NEO Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None…
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Washington, District of Columbia, United States · On-site
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Sol Systems is seeking a full-time Project Controls member who will analyze, evaluate, and create internal projections for contractor project schedules during a project’s construction phase. The role includes using sched…
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Skills: Civil Engineering, Data Center Design, Infrastructure Development, Project Management, AutoCAD
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The technician provides on-site technical support for hardware, software, and audiovisual systems in a 24/7/365 environment. They are responsible for installing, configuring, and troubleshooting end-user equipment while documenting all activities in the ServiceNow ticketing system.
Candidates must have a bachelor's degree with 6 years of relevant experience or equivalent and the ability to obtain a Top Secret clearance. Proficiency in Windows 11, Microsoft Office, Active Directory, and patch management software is required.
The Opportunity:
CACI is seeking an End User Support Technician to join our team supporting Department of Homeland Security. The End User Support Technician will work on-site incidents and tasks to resolution in a 24/7/365 environment at DHS sites in the National Capital Region (NCR).
As an End User Support Technician you’re responsible for providing IT support to federal and contractor staff, requiring the highest level of customer service and technical proficiency. You will be responsible for delivering professional, high-quality service directly to the customer, providing both remote and in-person support for new equipment installations and break/fix incidents. EUS technicians support, test and troubleshoot a variety of technologies (desktops, laptops, tablets, video teleconferencing units, print devices, software, etc.) adhering to service level agreements. This candidate will support unclassified equipment, some of which is in classified space
Responsibilities:
• Provides on-site technical support for hardware (laptops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), audiovisual display systems, and wireless technologies.
• Schedules and coordinates customer desk-side support for the installation of new software or to perform hardware or software break/fix activities.
• Sets-up and configures new end user equipment including laptops, mobiles devices, printers, copiers, VTC units, VoIP phones and other peripherals.
• Documents all changes in ServiceNow ticketing system to ensure all asset and configuration information is up to date.
• Reviews pending tickets daily, updating work details according to DSS ticket management procedures.
• Investigates and resolves all connectivity issues related to IT equipment.
• Performs daily checks with customers and their support staff.
• Actively participates in site specific project planning, providing detailed requirements for facility IT equipment MACs.
• Provides end user equipment life cycle replacement support.
• Self-motivated and proactive – able to work independently and identify opportunities and develop new ideas for efficiencies.
• Able to plan and prioritize workload to ensure objectives and tickets are achieved on time.
• Assist with postmortem related activities and support various efforts related to operational improvements.
• Based on recommendations from management, implement new and improved processes, change processes, perform new tasks, create reports, and address ad-hoc requests.
• Contribute to documentation in the Knowledge Base, Standard Operating Procedures (SOP), work instructions, and job aids.
• Continuously cross-train in systems and network administration.
• Perform additional duties as assigned.
Qualifications:
Required:
• Ability to obtain a DHS Entrance on Duty (EOD)
• Ability to obtain a Top Secret clearance
• Bachelor’s degree and 6 year of relevant experience or equivalency
• Ability to perform in-depth troubleshooting skills on Windows 11, Microsoft Office products, and various Internet browsers to include Microsoft Edge and Mozilla Firefox
• Experience with patch management software (e.g., SCCM and InTune)
• Experience installing, upgrading, and removing software
• Experience using ServiceNow service management software (or similar tool) to track incidents and service requests through the full lifecycle
• Ability to learn new technologies quickly (MS Operating Systems, Office Products, and DHS specified software)
• Advanced experience with Active Directory management & administration
• Knowledgeable of Problem Management best practice and processes
• Strong knowledge and experience with Microsoft Teams Room configurations and licensing.
• ITIL v4 Foundation certification (not required to start but expected to attain in first six months)
• Ability to travel locally within National Capital Region
• Physically capable of lifting and moving fifty (50lbs)
• Able to work in confine
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
The proposed salary range for this position is:
$70,800 - $148,600Expanding the limits of national security
At CACI International Inc (NYSE: CACI), our 27,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security. We are a company of good character, relentless innovation, and long-standing excellence. Our culture drives our success and earns us recognition as a Fortune World's Most Admired Company. CACI is a member of the Fortune 500™ Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index. For more information, visit us at www.caci.com. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities
Offices: 12021 Sunset Hills Rd, Reston, Virginia 20190, US
Based on 2308 listings with disclosed salaries, most engineering jobs in Washington, DC pay between $78k–$206k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 2,996 open engineering positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include mouhamedzz, Booz Allen Hamilton, Koniag Government Services, M.C. Dean, Inc., Shield AI, among others. Browse the listings above to see every active employer.
Yes — 1126 of the 2996 open engineering positions offer remote or hybrid work (332 remote, 794 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
