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Senior Product Manager, Product Strategy for Merchants and Vendors - Business Support Development Department (BSD)
Tokyo, Japan · On-site
Senior$7.3B raised
Job Description: Business Overview We are the development department that supports Rakuten Ichiba, Rakuten's founding business. Rakuten was founded in 1997, and Rakuten Ichiba has continued to embody Rakuten's mission of…
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Full-time
Posted 28d ago
Apply by Apr 4
~40 hrs/week
Responsibilities
Define and clarify business, system, and functional requirements for the Business Support System (BSS) platform. Manage the product development lifecycle, handle production issues, and coordinate with stakeholders and vendors to maximize business potential.
Requirements
Requires over 8 years of total experience with at least 5 years in product management or high-level design, including strong technical skills in protocols and databases. Proficiency in Japanese (JLPT N2 or above) and experience in the telecom BSS industry are highly valued.
Full job description
Job Description:
Business Overview The Technology Platforms Division (TPD) drives the growth of the Rakuten Ecosystem by delivering innovative, high-quality technology platforms characterized by integrated control and strategic partnerships.
Within TPD, the Telecom Business Application Supervisory Department (TBASD) develops and maintains a unified, high-quality Business Support System (BSS) for Rakuten Mobile. We deliver agile, scalable solutions across the customer lifecycle and continuously enhance system performance through close collaboration with stakeholders.
Department Overview
The Business Support System Product Management Department (BSPMD) is responsible for providing a unified product strategy for the Business Support System (BSS) that integrates with the Rakuten ecosystem to maximize Rakuten Mobile's business potential. Our core missions are managing the product development lifecycle by focusing on project ROI, building a unified BSS platform, and enhancing our AI-driven platform capabilities.
Position:
Why WeHire
Hiring employee for increasing employee who can define requirements, cover system design, functional design, delivery, operation etc.
Position Details
- Define/Clarify business requirement
- Clarify system requirement, function requirement, integration requirement, Operational requirement.
- Communication with all stakeholders including other companies/vendors, and development teams.
- Management backlog, operation improvement, production operation.
- Issue handling in production.
Mandatory Qualifications:
- 8+ years of total experience, with a minimum of 5 years in product management or high-level design/R&D at a vendor.
- Strong understanding of IT technical skills, including protocols, databases, and coding.
- Proven experience in clarifying business and system requirements.
- Proficient in creating functional and interface specification documents.
- Experienced in developing comprehensive test cases and scenarios.
- Hands-on experience with production troubleshooting.
- Demonstrated ability to manage parallel development projects effectively.
- High proficiency in Japanese communication (JLPT N2 level or above).
Desired Qualifications:
- Experience of BSS in telecom industry.
- Experience of development/coding/SQL.
- Experience of Billing/Payment/EC Portal/API based integration.
Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
Offices: Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo 158-0094, JP
E-commerce (Rakuten IchibaRakuten Books...)Card & PaymentsLife & Leisure support servicesCommunications & Energy & MobileInvestmentSportsDigital ContentsOpen ECAD
How many Engineering jobs are open in Tokyo, Japan right now?
There are currently 658 open engineering positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Tokyo, Japan?
Companies currently hiring include Rakuten, Woven by Toyota, Google, Sony Interactive Entertainment, ispace, inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Tokyo, Japan?
Yes — 286 of the 658 open engineering positions offer remote or hybrid work (43 remote, 243 hybrid).
How do I apply for Engineering jobs in Tokyo, Japan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.