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Full-time
postgraduate degree
Posted 5h ago
~40 hrs/week
Responsibilities
The Program Manager will oversee complex projects across the new product introduction and sustaining phases to ensure successful delivery and operational excellence. They will collaborate with cross-functional teams to drive strategic initiatives, manage customer engagement, and optimize business output.
Requirements
Candidates must hold a Master’s degree in a STEM field and possess proven experience in managing complex, multi-faceted programs. Strong leadership, analytical capabilities, and fluency in both English and Mandarin are required for this role.
Full job description
Company Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WDBLACK™.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.
Job Description
We are looking for a dynamic and experienced Program Manager to join our team in Shenzhen, China. This role is critical in driving strategic initiatives, managing complex programs, and ensuring successful delivery across new product phase (NPI, New Product Introduction) and sustaining phase (sPM, sustaining Program Management) of cutting-edge technology products.
Role Overview
As Program Manager, you will:
Oversee multiple high-impact projects across development and post-launch phases
Ensure successful customer engagement, quality delivery, and operational excellence
Collaborate with cross-functional teams to drive product launches and sustain mature products
Key Responsibilities
Strategic Program Management
Develop and implement program strategies aligned with organizational goals and company strategies
Define program goals, objectives, and success criteria with senior leadership
Establish governance structures including steering committees and stakeholder communications
Project Execution & Delivery
Manage multiple complex projects, ensuring timely delivery within scope and budget
Coordinate cross-functional teams and resources to meet program milestones
Monitor program performance using appropriate tools and techniques
Facilitate phase reviews and ensure smooth transitions from phase to phase
Create and maintain program documentation (plans, schedules, status reports)
Customer Engagement & Issue Resolution
Fulfill customer requests including sample/data delivery, analytics, and issue resolution
Lead investigations into issues and ensure effective closure
Manage engineering changes and customer-side qualifications
Operational Excellence
Oversee mature products to meet ongoing customer and business needs
Partner with teams to maintain supply continuity, ensure quality standards, and pursue cost reductions
Identify and pursue opportunities to optimize overall business output
Drive continuous improvement and proactively mitigate risks
Excellent organizational and time management skills
Deep knowledge of program management methodologies and best practices
Exceptional communication and stakeholder management skills
Strong analytical and problem-solving capabilities
Comfortable in fast-paced, dynamic environments with shifting priorities
Years of experience in program management or a similar role
HDD or semi-conductor knowledge are preferred
Proficiency in tools like Microsoft Office, Microsoft Project, etc.
PMP or other relevant certification is a plus
Familiar with AI is a plus
Additional Information
WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email .
Business Function: Program Management Engineering
Work Location: Shenzhen Futian 1 Office--LOCHGST_Futian1
Related keywords
Program ManagerHDDSemiconductorNPISustaining Program ManagementStrategic InitiativesGovernanceSteering CommitteesProduct LaunchSupply ContinuityCost ReductionAIPMPMicrosoft OfficeMicrosoft ProjectSTEM
For more than 55 years, WD has built the storage infrastructure that powers the world’s data. Now, as WD, we’re driving certainty for the AI-driven data economy—delivering the scale, reliability, and economics required to turn data into intelligence.
Offices: 5601 Great Oaks Parkway, San Jose, CA 95138, US
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