84.51° Overview: 84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experienc…
Senior Manager, AI Reliability Engineering -Kroger Technology & Digital (P2498)
Cincinnati, Ohio, United States · Hybrid
Senior+
84.51° Overview: 84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experienc…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$125k–$207k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, 401(k) with matching contribution, Roth 401(k), Health savings account
Posted 14d ago
~40 hrs/week
Responsibilities
The Lead Forward Deployed Engineer will embed with delivery teams to accelerate AI-enabled software development and improve platform tooling. This role involves writing code, maintaining internal plugin marketplaces, and ensuring observability of AI tool adoption across the enterprise.
Requirements
Candidates must have at least 5 years of experience in software development on Agile teams and public cloud technologies. A bachelor's degree in a technology-related discipline or equivalent work experience is required.
Full job description
84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5‑day in‑office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
____
Lead Forward Deployed Engineer (FDE) (P4570)
We are seeking a Lead Forward Deployed Engineer (FDE) to join our AI Software Development Lifecycle (SDLC) team and enable evolution of software development using AI tooling across Kroger and 84.51˚. The AI SDLC team provides access to Agentic Coding harnesses and agentic coding best practices in collaboration with Security, functional SDLC advisors, and development teams across the enterprise. The AI SDLC team also helps maintain an internal marketplace of Plugins for AI tooling, in tandem with teams offering other supporting services for AI Agents. This role provides an opportunity to shape how thousands of developers adopt AI within a large enterprise. As a Forward Deployed Engineer (FDE), you will spend time embedded directly with delivery teams and collaborating with platform and security stakeholders. Success for this role means accelerating AI-enabled SDLC - writing code alongside developers, finding where our AI tooling or policy falls short in their workflows, and turning that friction into platform improvements which scale across Kroger and 84.51˚. This is a generalist Software Engineer role spanning the Software Development, Observability, DevOps, Security, and Developer Experience domains. This role is hands-on and is expected to both provide technical leadership and to produce code.
RESPONSIBILITIES:
Exemplify best-practice for software delivery with Agentic Coding tools (such as Claude Code
Regularly document and present learnings gleaned from embedded work or experiments to the AI Enablement organization
Ensure accurate observability of adoption and usage patterns of agentic Coding tools using Datadog, Dynatrace or other related observability tools
Bridge the gap between Platform offerings and User adoption or usage patterns, discovering and documenting any gaps in capability and experience
Closely monitor and maintain our internal Plugin Marketplaces or similar to enhance usability of offerings
Ensure we hit SLAs and lead incident management procedures
Engage with other technology, infrastructure, and product teams as necessary to complete tasks
Participate routinely in team on-call rotation and customer support during business hours
MINIMUM QUALIFICATIONS, SKILLS, AND EXPERIENCE
4-year degree in a technology related discipline (Computer Science, Computer Engineering, Information Systems, etc.) or equivalent work experience
5+ years of experience producing high-quality software on Agile development teams. (Python and Java preferred)
5+ years of experience with public cloud technologies (Azure preferred)
3+ years of experience in Platform Engineering, DevEx, or related roles
Demonstrable experience working with Coding Agent Harnesses and related tooling in an enterprise setting (Claude Code, Codex, Cursor, etc.)
Strong interpersonal and communication skills with demonstrated experience leveraging these skills with technical teams and non-technical business units
Desire to learn new technology and grow across different areas of technology
Familiarity with AI-related concepts such as LLMs, Agents, Model Context Protocol (MCP)
PREFERRED QUALIFICATIONS, SKILLS, AND EXPERIENCE
Strong technical writing, documentation, or functional research skills
Experience developing AI-powered features or applications
Experience developing CI/CD workflows or other similar automations contributing to code safety and reliability
Experience working with IAC systems, eg. Terraform/Spacelift, Kubernetes, Helm, etc.
Demonstrated ability to prioritize own workload with multiple responsibilities and adaptability to changes in those priorities
#LI-SSS
Pay Transparency and Benefits
The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
Below is a list of some of the benefits we offer our associates:
Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.
Base Pay Range
$125,000—$207,000 USD
Related keywords
AISoftware Development LifecycleAgentic CodingPythonJavaAzurePlatform EngineeringDevExDatadogDynatraceClaude CodeCodexCursorLLMsModel Context ProtocolCI/CD
A retail data science, insights and media company creating more personalized and valuable experiences for shoppers.
Industry
Business Consulting and Services
Company size
1,001-5,000 employees
Founded
2015
Headquarters
Cincinnati, Ohio
LinkedIn followers
57,980
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliated partners create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting edge science, we leverage first-party retail data from nearly 1 of 2 US households and 2BN+ transactions to fuel a more customer-centric journey utilizing 84.51° Insights, 84.51° Loyalty Marketing and our retail advertising solution, Kroger Precision Marketing.
Offices: 100 W. 5th St, Cincinnati, Ohio 45202, US · 433 W Van Buren St, Suite 610-S, Chicago, Illinois 60606, US · 540 Lake Cook Road, Suite 100, Deerfield, Illinois 60015, US · 104 West 40th Street, 5th Floor, New York, NY 10018, US · 3800 SE 22nd Avenue, Portland, OR 97202, US
Data ScienceCustomer EngagementMedia OptimizationRetail MediaMedia Planning1st Party DataKroger Precision MarketingDigital MediaData InsightsAdvertising
How many Engineering jobs are open in Cincinnati, OH right now?
There are currently 1,023 open engineering positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Cincinnati, OH?
Companies currently hiring include Procter & Gamble, Medpace, Northrop Grumman, Northrop Grumman Mission Systems, Inc., Quest Defense, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Cincinnati, OH?
Yes — 230 of the 1023 open engineering positions offer remote or hybrid work (49 remote, 181 hybrid).
How do I apply for Engineering jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.