Information and Support Student Assistant (EdHelp)
City of Edinburgh, Scotland, United Kingdom · On-site
$25k–$26k/yr
Entry level
Grade UE03: £24,729 - £25,804 per annum, pro rata as part-time Information Services Group / User Services / Help Services Part time: Guaranteed hours – 8 hours per week on average Fixed term: September 2026 until 28 May …
Skills: Customer Service, IT Support, Problem Solving, Time Management, Interpersonal Skills
City of Edinburgh, Scotland, United Kingdom · Hybrid
$41k–$49k/yr
Mid levelVisa sponsorship
Grade UE07: £41,064 - £48,822 per annum, pro rata if part-time School of Regeneration and Repair, Centre for Inflammation Research Full-time: 35 hours per week Fixed-term: 2 years contract Where discovery never stops. Be…
Skills: Quantitative Genetics, eQTL Analysis, Bioinformatics, Computational Biology, R
City of Edinburgh, Scotland, United Kingdom · On-site
$38k–$47k/yr
Senior
Role: Grants Finance Assistant Manager (RGF Assistant Manager) Salary: Grade 7 - £37,694 - £47,389 per annum Contract Type: Full Time (1FTE), Open Ended Rewards and Benefits: 33 days annual leave, plus 9 buildings closed…
Skills: Post-award Management, Financial Reporting, Staff Supervision, Audit Compliance, Systems Development
City of Edinburgh, Scotland, United Kingdom · On-site
$27k–$37k/yr
Mid level
Role: Mechanical Workshop Technician/Senior Technician Directorate: The School of Engineering and Physical Sciences Salary: Grade 5 - £26,707 - £31,236 or Grade 6 - £31,236 - £36,636 per annum (depending on experience) C…
City of Edinburgh, Scotland, United Kingdom · On-site
Senior
Programme Lead – Business Application Deadline: 19 July 2026 Department: Academic Employment Type: Permanent - Full Time Location: Edinburgh Napier University International College Compensation: Up to £42,000 per annum d…
Skills: Academic Leadership, Programme Management, Curriculum Development, People Management, Student Support
City of Edinburgh, Scotland, United Kingdom · Hybrid
Senior+$484M raised
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed…
Skills: AI Agent Architecture, Multi-agent Systems, LLM Integration, Context Management, Model Selection and Routing
City of Edinburgh, Scotland, United Kingdom · Hybrid
Senior$484M raised
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed…
City of Edinburgh, Scotland, United Kingdom · Hybrid
$50k–$62k/yr
Mid level
UE08: £50,253 - £61,759 per annum pro rata (This appointment will be made at UE08, Step 1 - £50,253 per annum, pro rata) CAHSS / ECA / Reid School of Music Part-time: 24.5 hours per week Fixed term: 24 months, 01 Septemb…
Closing Date: 07/07/2026 Group: Corporate Group Management Level: Senior Associate Job Type: Permanent Job Description: Please note that this role will close at 00:01 on Tuesday 7 July, and therefore we advise getting yo…
City of Edinburgh, Scotland, United Kingdom · Hybrid
$30k–$34k/yr
Entry level
Grade UE5: £29,588 - £33,951 per annum, pro-rata College of Science and Engineering / School of Chemistry Part-time: 8 hours per week Fixed-term: 36 weeks Alongside generative artificial intelligence (AI) technologies, m…
Skills: Research Skills, Data Analysis, Verbal Communication, Written Communication, Organizational Skills
City of Edinburgh, Scotland, United Kingdom · On-site
$41k–$49k/yr
Mid levelVisa sponsorship
Grade UE07: £41,064.00 - £48,822.00 per annum; pro-rata if part time College of Science & Engineering / School of Informatics Full-Time: 35 hours per week Fixed-Term: 24 months contract Help us redefine what’s possible. …
Project Support Officer (Access to High Demand Professions)
City of Edinburgh, Scotland, United Kingdom · Hybrid
$30k–$34k/yr
Entry level
Grade UE05: £29,588 - £33,951 per annum, pro-rata USG / Student Recruitment and Admissions Part-time: 17.5 hours per week Fixed term: until 31st July 2027 Where passion meets purpose. Be part of something bigger. Here, y…
Skills: Administrative Support, Event Support, Written Communication, Oral Communication, IT Skills
City of Edinburgh, Scotland, United Kingdom · On-site
$35k–$40k/yr
Senior
Grade UE06: £34,610 - £39,906 per annum CAHSS / Edinburgh College of Art / ITTS Full-time: 35 hours per week Fixed-term: 12 months The Opportunity We have an exciting opportunity for an experienced technician to join our…
City of Edinburgh, Scotland, United Kingdom · Hybrid
Senior$484M raised
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed…
Skills: Production AI Engineering, Product Ownership, Player-Coach Leadership, AI-Native Delivery, Context Management
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City of Edinburgh, Scotland, United Kingdom · On-site
Entry level
About Us Language Trainers is an international language training company working with freelance teachers of 99+ languages in hundreds of cities worldwide. Founded in 2004, our motto is Any Language, Anytime, Anywhere. We…
Skills: Danish Language Proficiency, Language Teaching, Translation, Interpretation, Curriculum Planning
Epidemiologist (Child Sexual Exploitation and Abuse)
City of Edinburgh, Scotland, United Kingdom · Hybrid
$50k–$62k/yr
SeniorVisa sponsorship
Grade UE08: £50,253.00 – £61,759.00 per annum CAHSS / Moray House School of Education and Sport Full-time: 35 hours per week Fixed-term: until 30th April 2028, with the possibility of extension (subject to confirmed fund…
Skills: Epidemiology, Public Health Surveillance, Data Analysis, Strategic Thinking, Public Health Networking
City of Edinburgh, Scotland, United Kingdom · On-site
$26k–$29k/yr
Mid level
Grade UE04: £26,093 - £28,778 per annum Information Services / Corporate / Facilities Full-time: 35 hours per week + 5 hours of contractual overtime Open-ended (permanent) Please note – previous applicants may be rejecte…
Skills: Facilities Coordination, Operational Support, Service Improvement, Building Management, Health and Safety
Information and Support Student Assistant (EdHelp)
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$25k–$26k/yr
Part-time, Temporary
bachelor degree, postgraduate degree
Opportunities to develop new skills, Staff discounts, Family-friendly initiatives, Flexible work options, Defined benefits pension scheme, Generous annual leave entitlement
Posted 2d ago
Apply by Jul 10
~8 hrs/week
Responsibilities
Provide frontline support to students and staff regarding Library, IT, and administration enquiries using a call management system. Maintain EdHelp services by managing university cards and ensuring hardware like printers and computers are operational.
Requirements
Must be a current undergraduate or postgraduate student at the University of Edinburgh with proven customer service skills. Requires the ability to learn new IT systems quickly and work effectively both independently and within a team.
Full job description
Grade UE03: £24,729 - £25,804 per annum, pro rata as part-time
Information Services Group / User Services / Help Services
Part time: Guaranteed hours – 8 hours per week on average
Fixed term: September 2026 until 28 May 2027
Vacancies: 8
Discover what you can achieve next. Be part of something bigger.
The University of Edinburgh is a world-class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.
The Opportunity:
As a student assistant, you’ll be working as part of the friendly EdHelp team dealing with student enquiries about the Library, IT, student finance and administration using our call management system.
What the job involves:
Working in the University Main Library in the EdHelp team which provides frontline support to students, staff and visitors of the University across a range of services including Library and IT
Categorisation of calls received via the enquiry management system; creating and assigning or escalating calls to an appropriate specialist advisor or team when necessary
Issuing and replacing University cards.
Supporting key activities to keep EdHelp services running, for example checking all computers and printers, photocopiers and self-check machines are working and replacing consumables
This post is part time (Guaranteed hours of 8 hours per week)
Customer focused with proven customer service skills
Current UG/PG student (or starting in Sept 2026) at the University of Edinburgh
Ability to quickly learn new IT applications and business systems in order to support users and resolve common issues
Well-developed written, verbal and interpersonal skills
Ability to problem solve and be accurate and methodical
A proven ability to work well independently and as part of a team
Reliable with excellent time-management skills
How to apply:
Please include the following documents in your application:
- CV
- Cover letter
People have always been at the heart of our work. Our people are at the centre of the University community and everything we do. We value colleagues with drive, determination and a passion for what they do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful flexibility that works for you.
A career with us has a range of other benefits that can be tailored to your lifestyle:
Opportunities to develop new skills and broaden your experience
Working within one of the world’s leading universities
Excellent benefits and support
Contributing to the work and purpose of the University.
As a valued member of our team, you can expect:
A competitive salary.
An exciting, positive, creative, challenging and rewarding place to work.
To be part of a diverse and vibrant international community.
Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits pageand use our reward calculator to discover the value of your pay and benefits.
Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser’s local time zone.
Interviews will be held during the week beginning 20th July 2026.
#LI-DNI
As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.
The University of Edinburgh Information Services Group is one of Scotland's largest information technology employers, specialising in a wide variety of IT jobs, EdTech services, and IT solutions. We provide library and digital services to the University of Edinburgh, a world leader in higher education teaching, research and innovation.
We are committed to outstanding service delivery and continuous improvement, and believe in effective team building and communication. We pride ourselves on setting and maintaining high standards in line with the University’s international reputation across all areas of IT service.
We offer a wide range of student internships, graduate jobs, entry-level jobs, and directorships, with plenty of opportunities for international collaboration. Members of our extensive team enjoy excellent benefits such as:
- 40 days annual leave (including festive closure days)
- Extensive staff discounts for local shops and festivals
- Use of the university's excellent sports facilities
- A highly competitive pension scheme
- Various staff wellbeing and family-friendly initiatives
Please note, the University of Edinburgh is committed to equality of opportunity for all its staff and students, and promotes a culture of inclusivity. Equality, diversity and inclusion stand at the forefront of all that we do here at the Information Services Group.
Be sure to follow our company page for up-to-date information on all our current job vacancies and latest innovation projects.
To learn more about the types of library and IT services we offer, please visit our website at http://www.ed.ac.uk/information-services,
Offices: 3 Lady Lawson Street, Edinburgh, Scotland EH3 9, GB
IT ServicesIT SolutionsLibrary ServicesGraduate JobsEntry Level JobsIT JobsIT SupportStudent JobsGraduate InternshipsLibrary Assistant Jobs
How many Education jobs are open in City of Edinburgh, United Kingdom right now?
There are currently 53 open education positions in City of Edinburgh, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in City of Edinburgh, United Kingdom?
Companies currently hiring include University of Edinburgh School of Engineering, Heriot Watt University, Edinburgh, Canberra Health Services, Multiverse, University of Edinburgh Information Services Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Education jobs in City of Edinburgh, United Kingdom?
Yes — 19 of the 53 open education positions offer remote or hybrid work (0 remote, 19 hybrid).
How do I apply for Education jobs in City of Edinburgh, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.