Overview The Problem Management team resolves complex product issues, serving as the critical link between Support, Product Management, and Engineering. We investigate, diagnose, and resolve issues, document defects with…
Skills: Root cause analysis, SQL, API diagnostics, Log analysis, Technical support
Overview The Problem Management team resolves complex product issues, serving as the critical link between Support, Product Management, and Engineering. We investigate, diagnose, and resolve issues, document defects with…
Skills: Root cause analysis, SQL, API diagnostics, Log analysis, Salesforce
Experienced Industrial Engineer Richardson, TX About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to som…
Experienced Industrial Engineer Richardson, TX About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to som…
About GAINSCO Founded in 1978, GAINSCO offers property and casualty insurance with an emphasis on non-standard personal auto policies. It serves drivers nationwide by providing minimum-limits personal auto coverage, maki…
Skills: Digital channel strategy, Direct-to-consumer operations, Digital acquisition, Property and casualty insurance, P&L management
Change the world. Love your job. About the job: North Texas 300mm Industrial Engineering (IE) group is seeking an accomplished Industrial Systems Engineer to join our team. The hired candidate will be part of the APF Eng…
Skills: Industrial Engineering, Systems Engineering, Semiconductor Manufacturing, Automation, Data Analytics
Date Posted: 2026-08-12 Country: United States of America Location: US-TX-RICHARDSON-C17 ~ 1717 Cityline Dr ~ CITYLINE C17 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The abi…
Skills: Python, C, C++, Agile development, Data analytics
Senior Esri Enterprise Systems Architect / Administrator
Richardson, Texas, United States · On-site
Senior
Overview Kimley-Horn, one of Fortune Magazine's "100 Best Companies to Work For," is looking for a Senior Esri Enterprise Systems Architect/Administrator to join the team in our Richardson, Texas (TX). Qualified candidat…
Skills: ArcGIS Enterprise, ArcGIS Online, ArcGIS Pro, PostgreSQL, Microsoft SQL Server
Blue & Co., LLC
Managed Care Specialist
Louisville, Kentucky, United States · Hybrid
Mid level
Blue & Co., LLC is a dynamic, innovative professional services firm that provides accounting and consulting services to growth-oriented, entrepreneurial clients across multiple industries. Healthcare is our largest indus…
Skills: Managed care, Contract negotiation, Reimbursement modeling, Revenue cycle, Data analysis
Job Duties: Associate, Security Engineering with Goldman Sachs Bank USA in Richardson, Texas. Responsible for performing security assessments of business-initiated projects helping to drive adoption of application and in…
Who We Are At Fossil Group, we are part of an international team that dares to dream, disrupt, and deliver innovative watches, jewelry, and leather goods to the world. We're committed to long-term value creation, driven …
Skills: Merchandise allocation, Replenishment, Sales analysis, Inventory management, Retail math
Overview RealPage is seeking a strategic, execution-driven Director of Product Management to lead the AI strategy for our Renter’s Insurance portfolio. This role owns the transformation of eRenterPlan, AssetProtect, Poli…
Skills: Product management, AI strategy, Team leadership, Strategic planning, P&L management
Position Summary AdvoCare is seeking a hands-on, commercially minded Financial Planning & Analysis Manager to serve as a strategic business partner to the Chief Financial Officer, executive leadership team, and cross-fun…
Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as …
Skills: Sourcing Systems Management, Data Governance, Master Data Management, Process Excellence, AI/ML Integration
Overview The Senior Analyst, Business Unit Finance serves as the strategic finance partner to executive leadership and business unit leaders within a private equity–backed SaaS organization specializing in the multi-fami…
Skills: Financial modeling, Forecasting, Strategic planning, SaaS metrics, Unit economics
Associate, AWM Risk Management The Goldman Sachs Group, Inc. is a leading global financial services firm providing investment banking, Global Markets and investment management services to a substantial and diversified cl…
Marcus by Goldman Sachs, Delivery Enablement Lead, Associate - Richardson, TX/Draper, UT
Richardson, Texas, United States · On-site
Mid level$32B raised
Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumer…
Skills: Project Management, Program Management, Strategic Planning, Data Analysis, Stakeholder Management
MyDirectives
HubSpot & Digital Marketing Manager
Richardson, Texas, United States · Hybrid
$65k–$92k/yr
Mid level
Job Overview: The HubSpot & Digital Marketing Manager role is designed for a high-performing, hands-on marketer who excels in a fast-paced environment and brings strong experience with digital marketing tools. This indiv…
Skills: HubSpot, Marketing automation, CRM management, Digital marketing, Email marketing
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$56k–$96k/yr
Other
bachelor degree
Health insurance, Dental insurance, Vision insurance, Retirement savings plan, Company match, Paid time off
Posted 28d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Developer Analyst II resolves complex Tier 3 escalations by performing advanced root cause analysis and collaborating with Engineering and Product Management. They also document defects, mentor junior analysts, and contribute to the team's knowledge base to ensure high-quality resolution outcomes.
Requirements
Candidates must have a bachelor's degree or equivalent experience and 4-5 years in technical support or product operations. Proficiency in SQL, REST APIs, and root cause analysis is required, along with strong communication and documentation skills.
Full job description
Overview
The Problem Management team resolves complex product issues, serving as the critical link between Support, Product Management, and Engineering. We investigate, diagnose, and resolve issues, document defects with precision, and continuously strengthen the broader support organization through knowledge sharing. We serve customers by bringing clarity, confidence, and technical credibility when it matters most.
The Developer Analyst II is an experienced technical role, well-suited for analysts who have demonstrated strong foundational skills and are ready to take on deeper ownership within specific product or functional domains. In this role, you will conduct advanced toot cause analysis, mentor junior analysts, contribute to knowledge resources, and collaborate with frontline Support, Product Management, and Engineering to drive resolution of complex escalations. You will work with great autonomy while continuing to develop specialized expertise across RealPage’s SaaS platforms. This role is focused on RealPage’s Unified Platform, a connected cloud system that brings together property management software, single sign-on user access, and data.
Responsibilities
PRIMARY RESPONSIBILITIES
Resolve complex Tier 3 escalations for assigned RealPage products by performing advanced root cause analysis using SQL queries, API diagnostics, log analysis, and behavioral pattern evaluation.
Take ownership of specific product areas or troubleshooting domains within the Problem Management team, developing deep expertise that supports consistent, high-quality resolution outcomes.
Document product defects with technical precision and sufficient detail for Engineering review, ensuring clarity of reproduction steps, impact assessment, and supporting data.
Analyze escalation trends within assigned product areas to identify recurring issues, systemic gaps, and patterns; share insights with senior analysts and management.
Administer escalation tickets in Salesforce with discipline, maintaining accurate case history, customer-facing communications, and resolution documentation in compliance with SLS requirements.
Contribute substantively to the team's knowledge base by authoring and updating technical troubleshooting guides, workaround documentation, and product-specific SOPs.
Provide peer mentoring and knowledge-sharing to junior team members on troubleshooting techniques, case documentation standards, and product workflows.
Collaborate with frontline Support, Product Management, and Engineering to coordinate defect resolution, manage escalation workflows, and ensure consistent customer communication throughout the lifecycle of complex cases.
Deliver or contribute to internal training sessions, product knowledge updates, or team enablement activities as assigned.
Maintain accountability for assigned case volume, SLS adherence, and documentation quality while balancing competing priorities in a fast-paced escalation environment.
Qualifications
QUALIFICATIONS
Required:
Bachelor's degree or equivalent experience in a technical, analytical, or business field.
4–5 years of experience in technical support, product operations, or a related role, preferably supporting SaaS or enterprise software products.
Demonstrated ability to perform root cause analysis and develop actionable, customer-ready solutions using data analysis, product knowledge, and sound technical judgment.
Intermediate to advanced SQL skills, with the ability to construct and interpret queries for issue investigation and data validation.
Experience with REST APIs, including reading API documentation and executing API requests for diagnostic purposes.
Excellent written and verbal communication skills, including the ability to document complex technical findings clearly for both technical and non-technical audiences.
KNOWLEDGE/SKILLS/ABILITIES
Required:
Ability to conduct structured root cause analysis across product, data, integration, and configuration issue types.
Strong organizational skills with the ability to manage multiple escalations simultaneously, prioritize effectively, and escalate appropriately.
Demonstrated commitment to documentation quality, knowledge transfer, and team enablement.
Consultative communication approach, able to translate complex technical findings into clear guidance for support teams and customers.
Preferred:
Experience with Salesforce or similar enterprise CRM/case management platforms.
Familiarity with SaaS product architecture, integration patterns, or middleware technologies.
Experience contributing to or maintaining technical documentation, SOPs, or knowledge base content.
Exposure to DevOps practices, software development workflows, or working closely with Product Management and Engineering teams.
Experience with data analysis or reporting tools (e.g., Excel, Power BI) to support trend analysis and stakeholder communication.
#LI-AS2
Physical Demands and Working Conditions
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.
Salary and Benefits:
RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. In 2021, 2022, 2023 and 2024, RealPage was recognized as ENERGY STAR® Partner of the Year for Sustained Excellence from the Environmental Protection Agency (EPA) and the U.S. Department of Energy. In 2024, RealPage was recognized as one of America’s Best Employers by Forbes and America’s Best Employers for Women by Forbes and one of America’s Greatest Workplaces for Women by Newsweek. RealPage has been recognized as The TITAN Innovation Awards’ 2024 Gold Winner in the Innovation in Services and Solutions – Real Estate category for LOFT™.
Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the ThomaBravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation in serving more than 24 million rental units from offices in North America, Europe and Asia. RealPage has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S.
Offices: 2201 Lakeside Blvd., Richardson, Texas 75082, US · 5th Floor, Building No. 20, Mindspace Cyberabad, Hyderabad, AP 500084, IN · 2201 Lakeside Blvd, Richardson, TX 75082, US
How much do Data & Analytics jobs in Richardson, TX pay?
Based on 166 listings with disclosed salaries, most data & analytics jobs in Richardson, TX pay between $88k–$158k per year. Individual offers vary with seniority, company size, and specialization.
How many Data & Analytics jobs are open in Richardson, TX right now?
There are currently 233 open data & analytics positions in Richardson, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Richardson, TX?
Companies currently hiring include Bright Vision Technologies, Realpage, Celestica, Lennox, Qorvo, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Richardson, TX?
Yes — 142 of the 233 open data & analytics positions offer remote or hybrid work (102 remote, 40 hybrid).
How do I apply for Data & Analytics jobs in Richardson, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.