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The Senior Director will lead a new performance and optimization hub to drive marketing investment outcomes and accelerate the transition from insight to action. They are responsible for building a high-performing team and establishing an operating model that optimizes paid media, digital commerce, and growth channels.
Requirements
Candidates must have over 12 years of experience in marketing performance, media strategy, or related commercial leadership roles. A strong background in managing large-scale marketing investments and building cross-functional operating models is required.
Full job description
Exceptional Hospitality Starts with You
This role is based at our corporate office in McLean, VA
The Senior Director, Marketing Performance and Growth will lead a new team responsible for ensuring Hilton's marketing investments are driving optimal brand and commercial outcomes. This is a critical leadership role designed to move Hilton from insight-rich reporting to faster optimization across paid media, digital direct commerce, creative, and growth channels.
This role has accountability for optimization across multiple teams with the goal of reducing the time it takes to move from insight to action. This leader will establish a dedicated performance and optimization hub within Marketing, creating a new operating system with clear ownership, tighter decision-making, and measurable impact on ROI, brand health, channel growth, and digital direct commerce performance.
The Senior Director will be accountable for building the team, operating cadence, cross-functional model, and performance discipline needed to continuously improve how Hilton invests, learns, reallocates, and grows.
What you'll do during a typical day:
Lead the Marketing Performance & Optimization team, establishing the vision, operating model, governance, and day-to-day ways of working for a new embedded optimization capability.
Build a faster insight-to-action model that turns performance signals into concrete recommendations, budget shifts, channel adjustments, creative learnings, and measurable outcomes.
Optimize paid media investment and performance across major channels, partnering with media, regional marketing, finance, analytics, and agency teams to ensure spend is continuously evaluated and redeployed toward the highest-value opportunities.
Diagnose and improve digital direct commerce performance, identifying opportunities across web, mobile, CRM, media, and other growth channels to accelerate revenue and conversion outcomes.
Define, test, and scale growth channels by establishing a disciplined test-and-learn agenda, clear measurement frameworks, and repeatable playbooks for scaling what works.
Establish a clear operating cadence for the team, including daily performance signal reviews and anomaly detection, weekly optimization recommendations and budget-shift discussions, and monthly channel role and investment recalibration.
Build and maintain marketing tagging and tracking methodology in partnership with Marketing Technology team.
Create accountability against goal delivery, ensuring optimization work is tied directly to business outcomes rather than reporting activity alone.
Translate complex performance data into clear executive narratives and recommendations that help senior leaders make decisions about marketing investment, channel strategy, and growth opportunities.
How you'll collaborate with others:
Partner closely with Strategy, Insights & Analytics, Finance, Media teams, Regional Marketing leaders, and Agencies to ensure measurement, investment decisions, and optimization actions are connected and aligned.
Build and develop a high-performing team with the specialized skills required to drive continuous optimization across analytics, media performance, creative insights, and growth strategy
Deliverables you'll take ownership of:
Own end-to-end accountability for improving the performance of Hilton's marketing investments, with a focus on paid media efficiency, digital direct commerce growth, channel performance, and commercial return.
What It Takes to Make the Stay
You have these minimum qualifications:
Twelve plus (12+) years of experience in marketing performance, media strategy, digital commerce, growth marketing, marketing analytics, or related commercial leadership roles.
Demonstrated experience managing or influencing large-scale marketing investment decisions across paid media, digital, CRM, mobile, web, or performance channels.
Strong understanding of marketing ROI, incrementality, attribution, media measurement, audience strategy, and performance optimization.
Experience turning data and insights into practical actions that improve business outcomes.
Experience building or leading cross-functional operating models across marketing, analytics, finance, agencies, and commercial teams.
Simplify complex performance topics and influence senior stakeholders.
Demonstrated leadership of teams, including building new capabilities, setting priorities, and creating accountability in matrixed organizations.
Comfort operating in ambiguity and standing up new ways of working where roles, processes, and decision rights need to be clarified.
It would be useful if you have:
Experience in hospitality, travel, retail, loyalty, ecommerce, or another multi-channel consumer business.
Experience working in a global or regionally matrixed organization.
Familiarity with Marketing Mix Modeling, incrementality testing, media optimization tools, customer data platforms, and agency performance management.
Experience connecting creative testing and media optimization to commercial outcomes.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what's next
Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $175,000 – $230,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Related keywords
Marketing PerformanceGrowth MarketingMedia StrategyDigital CommerceMarketing AnalyticsROIAttributionMarketing Mix ModelingCustomer Data PlatformCRMPaid MediaPerformance OptimizationBudget ManagementStrategic LeadershipHospitalityTravel Industry
An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.
Industry
Hospitality
Company size
10,001+ employees
Founded
1919
Headquarters
McLean, VA
LinkedIn followers
2,728,221
Total funding
$12B
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
Offices: 7930 Jones Branch Drive, McLean, VA 22102, US · 755 Crossover Lane, Memphis, TN 38117, US · 15305 N. Dallas Pkwy, Suite 600, Addison, Texas 75001, US · Maple Court Central Park, Reeds Crescent, Watford, WD24 4QQ, GB · 103 Penang Road #09-01/07, Singapore, 238467, SG
How much do Data & Analytics jobs in McLean, VA pay?
Based on 1075 listings with disclosed salaries, most data & analytics jobs in McLean, VA pay between $101k–$229k per year. Individual offers vary with seniority, company size, and specialization.
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