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Own the retention strategy to grow active customers by optimizing email, SMS, and print catalog programs. Focus on converting first-time buyers into lifelong customers through triggered flows and reactivation campaigns.
Requires 5-8 years of experience in lifecycle or CRM marketing within an ecommerce environment. Must have hands-on mastery of modern ESPs like Klaviyo and strong analytical skills for cohort and LTV analysis.
At Huckberry, we’re on a mission to inspire and equip adventurers near and far, and along the way, build the most loved men's retailer on the planet. To help us get there, we’re looking for a Sr. Manager, Retention & CRM to own our retention strategy and keep our community inspired for years to come.
For 15 years, our unique blend of storytelling and curated gear has built a fiercely loyal following. Our owned channels are already a major competitive advantage, but we need a curious, data-driven leader to get under the hood and adapt our retention operating model for our next massive phase of growth.
Your North Star is active customer growth. You’ll use cohort insights to turn first-time buyers into lifelong customers and reactivate lapsed shoppers, partnering across teams to connect the dots between email, SMS, print catalogs, and digital ads. If you’re hands-on in an ESP, love digging into data, and already shop Huckberry for your own weekend adventures, we want to hear from you.
This role is based out of our headquarters in Austin, TX; relocation will be provided. We're open to remote arrangements for the right candidate.
ResponsibilitiesPrimary Objectives & KPI’s:
Huckberry is the ultimate one-stop men's shop for discovering the best gear and threads. Over a million guys trust us as their go-to resource for their closet, adventure inspiration, and a whole lot more. We were named one of IAB's most disruptive consumer brands, and we've collaborated with everyone from Matthew McConaughey and Leon Bridges to brands like Lululemon, Tacoma, and Coors. We look forward to meeting you.
Want to get to know us better? Check out our:
Huckberry encourages candidates of all different backgrounds and identities to apply. We are always eager to further diversify our company, and we are committed to providing an inclusive environment of mutual respect where all can flourish. All of our employment decisions are based solely on merit and business need.
The One Stop Men's Shop
Huckberry is a one stop men’s shop that’s equal parts lifestyle retailer and media brand. Millions of guys trust us as their daily go-to source for discovering the world’s coolest emerging and heritage brands to inspire and equip a more active, adventurous, and stylish lifestyle. We’re pioneering a new lifestyle category called Everyday Adventure that sits between the traditional outdoor and fashion industries, and are trailblazing a new business model that combines the best of retail, media, and community. We're a team of 150+ based in Austin, TX with additional offices in San Francisco, CA and Columbus, OH. We're hiring. Join the team and help us build the future of retail.
Offices: 220 Industrial Blvd, Austin, Texas 78745, US · 4000 Creekside Parkway, Lockbourne, OH 43137, US
Based on 977 listings with disclosed salaries, most data & analytics jobs in Austin, TX pay between $75k–$210k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 1,815 open data & analytics positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, Texas Health and Human Services, Apple, Fluidstack, Applied Materials, among others. Browse the listings above to see every active employer.
Yes — 855 of the 1815 open data & analytics positions offer remote or hybrid work (232 remote, 623 hybrid).
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