Create your best future and join the Financial Crime Surveillance team as a Risk Analyst 12 month max term Based in Adelaide, SA Hybrid work available after training What’s the role? As a Risk Analyst within the Financia…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time, Contract
Banking product offers, Employee mortgage rates, Flexible work arrangements, Culture, Lifestyle and Wellbeing leave, Learning and development opportunities, Volunteering initiatives
Posted 35d ago
Apply by Jul 22
~40 hrs/week
Responsibilities
The role involves conducting customer remediation and updating KYC information to ensure compliance with AML/CTF and regulatory requirements. The analyst will investigate risk indicators and engage with customers and stakeholders to protect the bank and its clients.
Requirements
Candidates should be analytical professionals with strong communication skills and experience managing case-based work in fast-paced environments. Experience in banking, financial crime, or compliance is highly desirable.
Full job description
Create your best future and join the Financial Crime Surveillance team as a Risk Analyst
12 month max term
Based in Adelaide, SA
Hybrid work available after training
What’s the role?
As a Risk Analyst within the Financial Crime Surveillance team, you'll work in the first line of defence, supporting key activities across Know Your Customer (KYC), Customer Due Diligence (CDD), Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and Sanctions compliance.
You'll investigate customer information, assess risk indicators, engage with customers and internal stakeholders, and make informed decisions that support regulatory compliance and customer protection.
During your first 8–10 weeks, you'll complete a comprehensive accreditation and training program, requiring full-time attendance in the office. Once accredited, you'll transition to a hybrid working model of three days in the office and two days from home.
Key Responsibilities
Conduct customer remediation activities through phone, email, branch, and correspondence channels
Engage with customers and stakeholders through phone, email, and other communication channels.
Review, validate, and update customer identification and KYC information.
Manage customer communication lifecycles and compliance-related follow-up activities.
Ensure compliance with AML/CTF, KYC, and regulatory requirements while maintaining accurate customer records.
What do I need?
We're looking for analytical and customer-focused professionals who can confidently manage case-based work in a fast-paced environment.
Required skills:
Confidence engaging with customers via inbound and outbound calls
High attention to detail and ability to make sound risk-based decisions
Experience working across multiple systems and managing competing priorities required
Excellent written and verbal communication skills
Strong investigative and analytical skills
Strong stakeholder management and interpersonal skills
Desirable skills
Experience in banking, financial services, compliance, risk, or a related field
Exposure to financial crime, AML, KYC, customer due diligence, or remediation activities
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
Related keywords
Financial Crime SurveillanceKYCCDDAMLCTFSanctionsCustomer RemediationRisk AnalysisBankingComplianceFinancial ServicesFirst Line Of DefenceRegulatory Compliance
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority.
We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group.
We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.
Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Offices: 275 Kent St, Sydney, New South Wales 2000, AU