New Zealand · Remote Solely
Who We Are Right Hook Digital is a growth marketing agency working with 7-8 figure DTC eCommerce brands across the US and Australia. We're a Premium Google and Meta Marketing Partner, a global team of 60+, and we're scal…
Skills: P&L Management, Lifecycle Marketing, Email Marketing, SMS Marketing, Team Leadership
Australia · Remote Solely
Who We Are Right Hook Digital is a growth marketing agency working with 7-8 figure DTC eCommerce brands across the US and Australia. We're a Premium Google and Meta Marketing Partner, a global team of 60+, and we're scal…
Skills: P&L Management, Retention Strategy, Lifecycle Marketing, Team Leadership, Client Relationship Management
United States · Remote Solely
$75k–$95k/yr
Right Hook Digital is the US and Australia's premier DTC eCommerce growth agency and a Premium Google and Meta Marketing Partner. We work with elite brands across North America and Australia, running paid social, Google,…
Skills: Lifecycle Marketing, Klaviyo, Retention Strategy, DTC eCommerce, Client Relationship Management
Canada · Remote Solely
$75k–$95k/yr
Right Hook Digital is the US and Australia's premier DTC eCommerce growth agency and a Premium Google and Meta Marketing Partner. We work with elite brands across North America and Australia, running paid social, Google,…
Skills: Lifecycle Marketing, Klaviyo, Retention Strategy, DTC eCommerce, Client Relationship Management
Australia · Remote Solely
$80k–$90k/yr
Location: Remote (AU / NZ / SEA time zones preferred) Salary: AUD $80,000-$90,000 inclusive of superannuation Start Date: August 2026 Type: Full-time The role Most agencies treat creative as an output. We treat it as a g…
Skills: Creative Strategy, Direct Response Marketing, Performance Creative, Paid Social, Copywriting
New Zealand · Remote Solely
$80k–$90k/yr
Location: Remote (AU / NZ / SEA time zones preferred) Salary: AUD $80,000-$90,000 inclusive of superannuation Start Date: August 2026 Type: Full-time The role Most agencies treat creative as an output. We treat it as a g…
Skills: Creative Strategy, Direct Response Marketing, Performance Creative, Paid Social, Copywriting
New Zealand · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Brisbane, Queensland, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Brisbane, Queensland, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Adelaide, South Australia, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Adelaide, South Australia, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Performance Max, Google Shopping
Melbourne, Victoria, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Melbourne, Victoria, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Sydney, New South Wales, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Performance Max, Google Shopping
Sydney, New South Wales, Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
Australia · Remote Solely
Google Ads Strategist (eCommerce – Junior/Mid) Location: Australia/New Zealand (Remote) Engagement: Full-time Experience: 2–4+ years in Google Ads, preferably in eCommerce or agency Hours: AEST/AEDT – 9am-5pm (Flexible) …
Skills: Google Ads, PPC Strategy, eCommerce Marketing, Search Engine Marketing, Performance Max
New Zealand • Remote Solely
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Head of Retention will own the end-to-end P&L, product strategy, and team leadership for the retention service line. They are responsible for driving gross profit growth, managing client relationships, and developing the team to ensure world-class service delivery.
The ideal candidate has extensive experience leading retention or lifecycle marketing teams, preferably within an agency environment. They must possess strong commercial acumen, deep knowledge of email and SMS marketing, and the ability to lead and develop high-performing teams.
Right Hook Digital is a growth marketing agency working with 7-8 figure DTC eCommerce brands across the US and Australia. We're a Premium Google and Meta Marketing Partner, a global team of 60+, and we're scaling our US retention business.
We've partnered with brands like Alpha Lion, July Luggage, Geedup, Mister Zimi, Silly George, and many more. Our work spans paid social, Google, and retention - and we take all three seriously.
At our core, we're a team of A-Players who genuinely care about outcomes. We've built a culture around Kaizen (continuous growth), openness and candor, and elevating one another - and we look for people who live those values, not just nod at them.
The RoleWe're looking for a Head of Retention to own our Retention service line end to end - the P&L, the product, the people, and the client relationships that hold it all together.
This is a business leadership role, not a senior IC role. You won't be building flows in Klaviyo. You'll be building the team that builds them, the product that makes them world-class, and the commercial engine that turns both into profitable growth.
You'll lead Group Leaders, Retention Strategists, and Specialists. You'll be the escalation point our biggest retention clients trust. And you'll own the number: gross profit growth in the Retention service line.
If you've run a service line or department before, know lifecycle marketing deeply enough to raise the standard of the work, and get real satisfaction from developing people - this is a rare seat.
What You'll OwnP&L AccountabilityBonus points for: experience with 7-8 figure DTC brands, hands-on Klaviyo history, a track record building or productising a service offering, or experience supporting sales and marketing as a subject matter expert.
Why This RoleYou're inheriting a real business with real clients and a team already doing good work - not a blank page and not a mess. Retention is one of three service lines we take equally seriously, which means you'll have the investment and the internal referral pipeline to grow it, plus the autonomy to shape how.
You'll report directly to our COO and sit at the table where the decisions get made.
We HYPER-ACCELERATE Revenue Growth For eCommerce Businesses Like Yours.
Right Hook Digital is a Facebook advertising & growth marketing agency helping brands achieve high ROI. We collaborate with brands to amplify content and create campaigns that get consumed by the right audience and drive actual business results. We're a motley crew of digital specialists, entrepreneurs, creatives and data-nerds that live and breathe social & tech. Most importantly, we know that it's not about us, and all about you. Your business. Your goals. Your success. We are your Right Hook.
Offices: Murfreesboro, Tennessee, US · 37 Kennigo St,, Fortitude Valley , QLD 4006, AU
We HYPER-ACCELERATE Revenue Growth For eCommerce Businesses Like Yours.
Right Hook Digital is a Facebook advertising & growth marketing agency helping brands achieve high ROI. We collaborate with brands to amplify content and create campaigns that get consumed by the right audience and drive actual business results. We're a motley crew of digital specialists, entrepreneurs, creatives and data-nerds that live and breathe social & tech. Most importantly, we know that it's not about us, and all about you. Your business. Your goals. Your success. We are your Right Hook.
Offices: Murfreesboro, Tennessee, US · 37 Kennigo St,, Fortitude Valley , QLD 4006, AU
