Winston-Salem, North Carolina, United States · On-site
Entry level
What Makes a McKibbon Hotel Night Houseperson? The Night Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public sp…
Skills: Housekeeping, Cleaning, Customer service, Communication, Time management
Winston-Salem, North Carolina, United States · On-site
$12/hr–$13/hr
Entry level
Homesense At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Winston-Salem, North Carolina, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Winston-Salem, North Carolina, United States · On-site
Entry level
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Customer service, Hospitality, Reservation management, Interpersonal communication, Point-of-sale system
Winston-Salem, North Carolina, United States · On-site
Entry level$400M raised
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer service, Sales, Communication, Problem solving, Teamwork
Winston-Salem, North Carolina, United States · On-site
Entry level$400M raised
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer service, Sales, Communication, Problem solving, Teamwork
Winston-Salem, North Carolina, United States · On-site
Mid level$165M raised
SUMMARY: The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes …
Skills: Cash handling, Customer service, Vault management, Bank operations, Cross-selling
Winston-Salem, North Carolina, United States · On-site
Senior
Description Description Marsh Kitchen & Bath is seeking a Project Coordinator for its Winston Salem showroom. Marsh Kitchen & Bath is an industry leader in kitchen and bath design, operating showrooms in the Triad and Wi…
Winston-Salem, North Carolina, United States · Remote OK
Mid level
Description This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facili…
Skills: Google Suite, Gmail, Google Docs, Google Sheets, Communication
Winston-Salem, North Carolina, United States · On-site
Entry level
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Winston-Salem, NC! Are you looking for a position in a growing organization where you …
Skills: Customer service, Scheduling, Insurance verification, Data entry, Multitasking
Winston-Salem, North Carolina, United States · On-site
Entry level
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Winston-Salem, NC! Are you looking for a position in a growing organization where you …
Skills: Customer service, Scheduling, Insurance verification, Data entry, Multitasking
Winston-Salem, North Carolina, United States · On-site
Entry level$684K raised
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Winston-Salem, North Carolina, United States · On-site
Entry level$3.1B raised
Description AdaptHealth Opportunity – Apply Today! About AdaptHealth At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives – beyond the hospital a…
Skills: Equipment repair, Maintenance, Computer systems, Database applications, Medical terminology
Winston-Salem, North Carolina, United States · On-site
Entry level$370M raised
Third Keyholder Job Description Your Role: Provides exceptional customer service by greeting customers, assisting with merchandise selection and location, and efficiently completing sales transactions. Performs additiona…
Winston-Salem, North Carolina, United States · On-site
Entry level
POSITION SUMMARY: A Driver- CDL (B) is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, a Driver – CDL (B) is responsibl…
Winston-Salem, North Carolina, United States · On-site
$68k–$72k/yr
Mid level$9M raised
Job DetailsJob Location: Kensington Village - Winston Salem, NC 27101Position Type: Full TimeSalary Range: $68,000.00 - $72,000.00 SalaryTravel Percentage: Up to 10%Property Manager II – Kensington Village - 479 Lo…
Skills: Property management, Budgeting, Financial performance monitoring, Team leadership, Leasing
O'Reilly Auto Parts
Delivery Specialist
Winston-Salem, North Carolina, United States · On-site
Entry level$3.0B raised
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and p…
Skills: Vehicle Operation, Delivery Management, Customer Service, Alphanumeric Matching, Communication
Winston-Salem, North Carolina, United States · On-site
$45k–$58k/yr
Mid level
Restaurant Manager Schedule: Full-time, flexible scheduling | Pay: $45,000–$58,000/year + Bonus Job Summary We are seeking a Restaurant Manager with 2+ years of leadership experience in Quick Service Restaurant (QSR), re…
Skills: Leadership, Team management, Coaching, Communication, Hiring
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$21/hr–$32/hr
Full-time
high school
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability
Posted 1d ago
~40 hrs/week
Remote in Alabama, United States, Alaska, United States, Arizona, United States, Arkansas, United States
Responsibilities
The PACT Representative manages inbound and outbound patient communications to coordinate appointments, verify insurance, and facilitate care access. They also perform technical troubleshooting and escalate complex issues or emergent medical situations to appropriate clinical staff.
Requirements
Candidates must have a high school diploma and typically 0-1 year of experience in a call center or healthcare customer service environment. Proficiency in basic computer software and strong communication skills are required to handle diverse patient needs effectively.
Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site.
Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary.
Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues.
Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage. Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements.
Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information.
Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling.
Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.
Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution.
Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases.
Performs additional duties based on department needs.
Maintains knowledge and efficient utilization of all information systems utilized by the department.
Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area
Knowledge, Skills & Abilities Required:
Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment
Basic knowledge of medical terminology is helpful but not required.
Basic understanding of computers and desktop software packages.
Ability to work in a fast-paced environment, handling a variety of customer/patient needs.
Basic multitasking and problem-solving skills, as well as organization and prioritization skills.
Ability to use/manage a multiple-line telephone system.
Demonstrated ability for analysis, logical thinking, accuracy and concern for detail.
Strong verbal communication skills and ability to interact with a diverse customer population.
Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems.
Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues.
Ability to work a variety of hours based on departmental business needs.
Physical Requirements and Working Conditions:
Must have functional vision, touch, speech, and hearing.
Required to sit most of the workday.
Operates all equipment necessary to perform the job.
Exposed to normal office environment and/or remote work environments
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Must reside in AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, IL, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Leading nationwide provider of substance use treatment offering a full continuum of care. #FreedomFromAddiction
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2012
Headquarters
Brentwood, Tennessee
LinkedIn followers
32,649
Total funding
$125M
American Addiction Centers (AAC) is a nationwide network of treatment centers, offering a full continuum of care. We take a holistic approach to addiction treatment — by addressing each client as a whole person. We work to consider how factors such as an individual’s lifestyle, environment, health, and co-occurring mental health disorders may play a part in his or her addiction to drugs or alcohol. We use evidence-based treatment approaches to help individuals struggling with substance use and co-occurring mental health disorders to overcome daily struggles and establish a healthy lifestyle.
Our Mission: To restore hope and empower individuals and families impacted by the disease of addiction. United by compassion and a commitment to inclusive care, we provide a foundation for lasting recovery that saves and transforms lives.
Our Vision: To foster a world free from the stigma of addiction, where quality treatment and support are accessible for all.
American Addiction Centers is constantly building our brand and expanding our treatment services to meet the needs of those struggling with substance use and mental health disorders. In order to accomplish this, we need top talented professionals in all departments to help us not only achieve our business goals, but to also continue rescuing those battling addiction. We’d love to have your join our team! See our open positions at americanaddictioncenters.org/careers.
Community Guidelines:
We treat others with respect and communicate with courtesy. We encourage positive engagement and thoughtful dialogue. We do not tolerate defamatory, harmful messages or hate speech, directed at either the company or another individual. We respect the privacy and personal information of our team as well as community members.
We reserve the right to delete or block individuals or users who violate our guidelines.
Offices: 500 Wilson Pike Circle, Suite 360, Brentwood, Tennessee 37027, US · 1171 107th Street, Grand Prairie, TX 75050, US · 2465 E Twain Ave, Las Vegas, NV 89121, US · 12012 Boyette Rd, Riverview, FL 33569, US · 24552 Pacific Park Dr, Aliso Viejo, California 92656, US
Dual DiagnosisMedical DetoxBehavioral Health ServicesLifestyle WellnessResidential Treatmentand Employee Care (EAP & MAP)Health CareAddiction TreatmentPharmaceuticalNursing & Residential Care Facilities
How many Customer Service & Support jobs are open in Winston-Salem, NC right now?
There are currently 991 open customer service & support positions in Winston-Salem, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Winston-Salem, NC?
Companies currently hiring include Lowe's Companies, Inc., Aramark Healthcare+, CVS Health, H&R Block, The Wendy's Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Winston-Salem, NC?
Yes — 41 of the 991 open customer service & support positions offer remote or hybrid work (35 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Winston-Salem, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.