Westlake, Texas, United States · On-site
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Guest Service, Customer Service, Front Desk Operations, Microsoft Outlook, Microsoft Excel
Westlake, Texas, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client Servicing, Investment Research, Trade Execution, Financial Planning, SalesForce
Westlake, Texas, United States · On-site
$74k–$114k/yr
Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. W…
Skills: Wealth Management, Financial Planning, Client Relationship Management, Investment Solutions, Consultative Selling
Westlake, Texas, United States · On-site
Why Work at The Ricardo Marriott? At The Ricardo Marriott DFW Westlake, we blend timeless elegance with contemporary hospitality to create a stay that feels both refined and effortlessly welcoming. With thoughtfully desi…
Skills: Front Office Management, Leadership, Staff Training, Guest Service Recovery, Property Management Systems
Westlake, Texas, United States · Hybrid
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Event Operations, Event Planning, Event Coordination, Microsoft Excel, Microsoft Outlook
Canton, Ohio, United States · On-site
Claims Litigation Specialists, Canton MA/Westlake, TX Who We Are Enservio provides services that help adjusters and claims professionals solve one of the biggest issues in property insurance – quantifying and valuing wha…
Skills: Contents Claims Handling, Personal Property Valuation, Litigation Support, Insurance Policy Interpretation, Depreciation Methodologies
Westlake, Texas, United States · On-site
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Food Presentation, Station Setup, Inventory Management, Coffee Brewing, Bussing
Westlake, Texas, United States · On-site
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Guest Service, Menu Knowledge, Point of Sale (POS) Systems, Food Safety, Alcohol Beverage Certification
Westlake, Texas, United States · On-site
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Full Service Serving, A la Carte Service, Menu Knowledge, Point of Sale (POS) Systems, Guest Relations
Westlake, Texas, United States · On-site
$28/hr–$30/hr
Company: TIME Manufacturing Company Position: Parts Customer Service Lead Position reports to: Customer Service & Parts Manager Location: Waco, TX (on-site, this is not remote) Schedule: Monday-Friday, 8:00am-5:00pm, ove…
Skills: Customer Service, Team Leadership, Epicor ERP, Onboarding, Coaching
Westlake, Texas, United States · On-site
$74k–$114k/yr
Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. W…
Skills: Wealth Management, Financial Planning, Client Relationship Management, Investment Solutions, Consultative Selling
Westlake, Texas, United States · On-site
Patient Experience & Sales Coordinator – Full Time/Part Time Location: Austin, Texas A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordab…
Skills: Customer Service, Sales, Patient Experience, Front Office Operations, Appointment Scheduling
Westlake, Texas, United States • On-site
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The Overnight Front Office Agent handles guest registration, check-in/out procedures, and professional phone communications. They are also responsible for managing maintenance tickets, preparing guest badges, and providing general information about hotel amenities.
Previous guest or customer service experience and proficiency in Microsoft Office are preferred. Candidates should be able to work in a fast-paced environment and preferably hold a valid Texas Driver's License.
Check out this video for more information on our great company!
About our property:
Deloitte University Hotel & Conference Center - Benchmark HospitalityWhat you will have an opportunity to do:
BASIC FUNCTION: The Overnight Front Office Agent provides friendly, efficient guest service by handling registration, guest settlement, and incoming and outgoing phone communications in a courteous and professional manner. This role also assists guests with front desk check-in, luggage support, and general information while maintaining a positive and professional image with guests, visitors, and fellow employees.
This is a full-time position / overnight shift
Full and weekend availability required
Payrate: $18 per hour + $1 shift differential
Location: Benchmark Hospitality at Deloitte University
Greet guests and perform check-in and check-out procedures, ensuring accurate guest information, proper payment or credit authorization, fulfillment of special requests, and satisfactory guest experience.
Answer and process all incoming, outgoing, guest, and in-house calls in a courteous, efficient, and professional manner.
Provide accurate information about hotel services, amenities, and operations to respond effectively to guest questions and requests.
Enter, monitor, and track maintenance service tickets to support timely issue resolution.
Prepare and organize guest name badges for group arrivals.
Assist with front desk operations and guest service needs, including guest check-in support and the collection and distribution of guest luggage.
Run various reports and produce routine critical analytics. Resolve reporting issues.
Job Category: DUCareersInHotel
What are we looking for?
Previous guest or customer service experience preferred.
Good computer skills. Knowledge of Microsoft Outlook, Excel and Word preferred.
Abilit to work in a fast-paced setting
Valid Texas Driver’s License with good driving record preferred.
Compensation:
$18-
$18Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Offices: Boston, MA 02109, US
There are currently 73 open customer service & support positions in Westlake, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Pyramid Global Hospitality, Charles Schwab, Fidelity Investments, Robinhood, Coury Hospitality, among others. Browse the listings above to see every active employer.
Yes — 13 of the 73 open customer service & support positions offer remote or hybrid work (0 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
