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Customer Service & Support Jobs in Westlake, TX (Now Hiring) — 72 open

Charles Schwab logoCharles Schwab

Customer Service - Bank

Westlake, Texas, United States · Hybrid

Entry level

Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. B…

Skills: Customer Service, Active Listening, Empathetic Communication, Problem Solving, Consultative Approach

Pyramid Global Hospitality logoPyramid Global Hospitality

Hotel Greeter, Valet Parking, Luggage Assistance - Part-Time

Westlake, Texas, United States · On-site

Entry level$1M raised

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…

Skills: Customer Service, Valet Parking, Luggage Handling, Guest Relations, Driving

Charles Schwab logoCharles Schwab

Sr. Specialist, Regional Annuity Associate

Lone Tree, Colorado, United States · On-site

$27/hr–$52/hr

Mid level

Your Opportunity At Schwab, you’re empowered to make an impact on your career. Innovative thinking and client‑focused service come together as we challenge the status quo and help clients take charge of their financial f…

Skills: Client Experience Management, Annuity Product Expertise, Relationship Building, Collaboration, Task Management

Pyramid Global Hospitality logoPyramid Global Hospitality

Event Concierge

Westlake, Texas, United States · On-site

Entry level$1M raised

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…

Skills: Guest Service, Customer Service, Administrative Support, Microsoft Excel, Microsoft Outlook

Pyramid Global Hospitality logoPyramid Global Hospitality

Event Planner

Westlake, Texas, United States · On-site

Entry level$1M raised

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…

Skills: Event Planning, Event Coordination, Hotel Operations, Microsoft Excel, Microsoft Outlook

Charles Schwab logoCharles Schwab

Manager, RIA Business Development Sales Support

Westlake, Texas, United States · On-site

$83k–$106k/yr

Mid level

Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We …

Skills: Sales Support, Client Service, Time Management, Process Management, Verbal Communication

Charles Schwab logoCharles Schwab

New Client Investment Consultant - Westlake, TX

Westlake, Texas, United States · On-site

Mid level

Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. W…

Skills: Business Development, Needs-Based Discovery, Client Relationship Management, Financial Product Positioning, Communication

Charles Schwab logoCharles Schwab

Specialist, Brokerage Service Representative – 401k and HSA

Phoenix, Arizona, United States · Hybrid

$28/hr–$33/hr

Entry level

Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. W…

Skills: Client Service, Trading, Analytical Skills, Communication, Risk Mitigation

Coury Hospitality logoCoury Hospitality

Front Desk Agent-The Ricardo Marriott Hotel

Westlake, Texas, United States · On-site

Entry level

Why Work at The Ricardo Marriott? At The Ricardo Marriott DFW Westlake, we blend timeless elegance with contemporary hospitality to create a stay that feels both refined and effortlessly welcoming. With thoughtfully desi…

Skills: Customer Relations, Guest Registration, Cash Handling, Conflict Resolution, Communication Skills

Charles Schwab logoCharles Schwab

Estates Hotline Specialist

Westlake, Texas, United States · On-site

$26/hr–$40/hr

Entry level

Your Opportunity At Schwab, you’re empowered to make an impact—on your career, your clients, and the quality of service we deliver every day. As part of our specialized Estate Services team, you’ll guide trustees, execut…

Skills: Active Listening, Emotional Intelligence, Risk Mitigation, Critical Thinking, De-escalation

Pyramid Global Hospitality logoPyramid Global Hospitality

Cocktail Server

Westlake, Texas, United States · On-site

Entry level$1M raised

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…

Skills: Guest Service, Beverage Knowledge, Point Of Sale System, Order Taking, Table Maintenance

Charles Schwab logoCharles Schwab

Specialist, Trader Service - International Client Services

Westlake, Texas, United States · On-site

$60k–$80k/yr

Entry level

Your Opportunity In addition to the salary range, this role is eligible for bonus and language incentive opportunities. At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creativ…

Skills: Equities Trading, Derivatives Trading, Options Trading, Futures Trading, Client Service

Fidelity Investments logoFidelity Investments

Planning and Advice Associate - Westlake, TX

Westlake, Texas, United States · Hybrid

Entry level$2.0B raised

Job Description: Planning and Advice Associate As a Planning and Advice Associate, you serve as a trusted partner for our workplace and personal investment customers. You will engage in inbound and outbound conversations…

Skills: Client Relationship Management, Consultative Sales, Customer Engagement, Financial Services Knowledge, Retirement Planning

Entertainment Services LLC logoEntertainment Services LLC

Fun Team Member

Westlake, Texas, United States · On-site

Entry level

Description There is a reason we call this the "Fun" department! PINSTACK features state-of-the-art bowling lanes, laser tag, rock climbing, bumper cars and a high-ropes course suspended 20 feet above 100 of the newest p…

Skills: Guest Service, Attraction Operation, Customer Interaction, Facility Maintenance, Safety Monitoring

Entertainment Services LLC logoEntertainment Services LLC

Group Event/Birthday Team Member

Westlake, Texas, United States · On-site

Entry level

Description PINSTACK is the perfect place to party! We can accommodate all kinds of events in our various meeting spaces. Whether it's a corporate meeting, social outing or birthday party, our group and party hosts make …

Skills: Event Hosting, Customer Service, Administrative Work, Organization, Attention To Detail

Entertainment Services LLC logoEntertainment Services LLC

Restaurant Team Member

Westlake, Texas, United States · On-site

Entry level

Description PINSTACK features a full-service restaurant, two bars, a year-round patio and lane-side dining. Friendly, attentive, helpful waitstaff ensure our guests have a wonderful dining experience. You can be part of …

Skills: Customer Service, Alcohol Service, Cocktail Preparation, Guest Relations, Food Delivery

Robinhood logoRobinhood

Fraud Investigations Analyst

Quinte West, Ontario, Canada · Hybrid

$22/hr–$27/hr

Mid level$8.2B raised

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wea…

Skills: Fraud Investigation, Customer Service, Pattern Detection, Critical Thinking, Data Analysis

Charles Schwab logoCharles Schwab

Participant Services Specialist – Stock Plan Support

Westlake, Texas, United States · On-site

$28/hr–$35/hr

Entry level

Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. B…

Skills: Customer Service, Communication Skills, Problem Solving, Empathy, Attention To Detail

Fidelity Investments logoFidelity Investments

Financial Customer Associate - Bilingual- Westlake

Westlake, Texas, United States · Hybrid

Entry level$2.0B raised

Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (M-F, all 5 days) out of every …

Skills: Customer Service, Effective Communication, Active Listening, Professionalism, Empathy

Fidelity Investments logoFidelity Investments

Financial Customer Associate - Westlake

Westlake, Texas, United States · Hybrid

Entry level$2.0B raised

Job Description: Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, this role is required to be onsite for one week (M-F, all 5 days) out of every …

Skills: Customer Service, Effective Communication, Listening Skills, Professionalism, Empathy

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Showing 1–20 of 72

Charles Schwab logo

Customer Service - Bank

Charles Schwab

Westlake, Texas, United States • Hybrid

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Entry levelHybrid · 4 days in office

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  • Full-time
  • bachelor degree
  • Posted 22h ago
  • Apply by Jul 30
  • ~40 hrs/week

Responsibilities

Act as a trusted voice for bank clients by handling 40-60 inbound calls daily to provide personalized support. Educate clients on banking products, including deposit accounts, bill pay, and mobile banking, to help them make informed financial decisions.

Requirements

Requires at least 1 year of experience in office-based roles, internships, or volunteer work. Candidates must be open to a fixed schedule including evenings or weekends and be able to work on-site for most of their hours.

Full job description

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. 

 

Bring your passion for helping people and your drive to make a difference. At Schwab, our service team is at the heart of our commitment to helping clients own their financial futures. We guide clients toward their goals and deliver experiences that truly matter. You don’t need a finance background.  What sets you apart is your commitment to serving others and your eagerness to learn and grow. 

 

As a Client Banking Service Professional, you’ll be the trusted voice for Charles Schwab Bank clients, answering inbound calls and delivering personalized support. Through active listening and ownership, you’ll educate and empower clients on our banking products and services, creating exceptional experiences with clear, empathetic communication and thoughtful solutions. 

 

In this role, you’ll take a consultative approach to help clients identify their needs and make informed decisions. Each day, you’ll manage 40–60 inbound calls, using your expertise in deposit accounts, online account management, bill pay, money movement, mobile banking, and debit cards. Leveraging multiple systems and resources, you’ll provide world-class solutions that give clients confidence to move forward. 

What you have

We believe great service starts with the right mindset and skills. Successful candidates are required to have  

  • At least 1 year of experience, which can include volunteer work, internships, or other office-based roles.  
  • Fixed schedule that may include evenings or weekends. Speak with your Talent Advisor for details, including any shift differentials.  
  • On-site presence required for 75%–100% of scheduled hours. 
  • A passion for helping clients and ensuring positive experiences. 
  • Ability to convey information clearly and build trust. 
  • Openness to feedback and a growth mindset. 
  • Problem-solving with confidence and clarity. 
  • Understanding and responding to client needs with empathy. 
  • Accuracy and thoroughness in every interaction. 

 

 

Preferred qualifications: 

  • Previous customer service or client relationship experience. 
  • Bachelor’s degree or higher. 

 

#Campus 

Related keywords

BankingDeposit AccountsOnline Account ManagementBill PayMoney MovementMobile BankingDebit CardsClient ServiceFinancial ServicesCustomer Experience

About Charles Schwab

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
Westlake, Texas
LinkedIn followers
536,994

Charles Schwab is a different kind of investment services firm – one that strives to disrupt the status quo of the traditional Wall Street approach on behalf of our clients. We believe today, as we did on Day 1, that when you find ways to improve the investing experience for your clients, then business results will follow. Follow our company culture at #SchwabLife and see how we give back at #Schwab4Good. Support hours: 7 a.m.–7 p.m. CT or 24/7 at schwab.com/contact-us. Social Media Disclosures: https://www.aboutschwab.com/social-media (#0424-TM8W)

Offices: 3000 Schwab Way, Westlake, Texas 76262, US · 211 Main St, San Francisco, CA 94105, US · 9899 Schwab Way, Lone Tree, CO 80124, US · 2423 E Lincoln Dr, Phoenix, Arizona 85016, US · 200 S 108th Ave, Omaha, Nebraska 68154, US

BrokerageBankingFinancial ConsultingFinancial Products and ServicesPortfolio ManagementAdvisor ServicesRetirement Plan ServicesSpecialty Brokerage Servicesand Mutual Fund Clearing ServicesFinance
View all jobs at Charles Schwab

Frequently asked questions

How many Customer Service & Support jobs are open in Westlake, TX right now?

There are currently 72 open customer service & support positions in Westlake, TX listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Westlake, TX?

Companies currently hiring include Pyramid Global Hospitality, Charles Schwab, Fidelity Investments, Robinhood, Coury Hospitality, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Westlake, TX?

Yes — 12 of the 72 open customer service & support positions offer remote or hybrid work (0 remote, 12 hybrid).

How do I apply for Customer Service & Support jobs in Westlake, TX?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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