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Customer Service & Support Jobs in Westlake, OH (Now Hiring) — 181 open

LUSH logoLUSH

Store Manager - Crocker Park

Westlake, Ohio, United States · On-site

Mid level

Position: Store Manager Interview Plan Ever wondered what it’s like behind the bubbles? #lushcareers Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtub…

Skills: Retail Management, Recruitment, Staff Training, Budget Management, Sales Strategy

LUSH logoLUSH

Store Manager - Crocker Park

Westlake, Ohio, United States · On-site

Mid level

Position: Store Manager Internal Deadline: August 1 Interview Plan Ever wondered what it’s like behind the bubbles? #lushcareers Lush North America has been creating fresh and handmade cosmetics for the past 20 years- ke…

Skills: Retail Management, Recruitment, Staff Training, Budget Management, Sales Strategy

JPMorganChase logoJPMorganChase

Branch Manager - Cleveland West Market - Westlake, OH

Westlake, Ohio, United States · On-site

Mid level$1.6B raised

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…

Skills: Leadership, Coaching, Retail Banking, Risk Management, Operational Integrity

University Hospitals logoUniversity Hospitals

Patient Access Representative I Westlake

Westlake, Ohio, United States · On-site

Entry level$15M raised

Start time varies from 7:30am-8:00am. A Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with pati…

Skills: Patient Registration, Insurance Verification, Scheduling, Customer Service, EPIC EHR

Lovesac logoLovesac

PT Sales Associate

Westlake, Ohio, United States · Hybrid

$15/hr–$16/hr

Entry level$10M raised

Job DetailsJob Location: Crocker Park - Westlake, OH 44145Position Type: Part TimeEducation Level: High SchoolSalary Range: $15.00 - $16.65 HourlyTravel Percentage: Up to 25%Job Shift: AnyJob Category: RetailAbout Lovesa…

Skills: Sales Techniques, Customer Relationship Management, Visual Merchandising, Product Demonstration, Conflict Management

Dry Goods USA logoDry Goods USA

DRY GOODS KEYHOLDER

Westlake, Ohio, United States · On-site

Entry level

As a Dry Goods Keyholder, you play an important role in supporting the management team with store operations. Your focus is to provide one-of-a-kind service through relationship building, sharing product knowledge, and p…

Skills: Customer Service, Relationship Building, Product Knowledge, Visual Merchandising, Store Operations

Regal logoRegal

Part-time Floor Staff: $14.00/HR Free Monthly Movies, 50% off Concessions!!!

Westlake, Ohio, United States · On-site

Entry level$250M raised

Summary: Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility…

Skills: Customer Service, POS Operation, Cash Handling, Upselling, Crowd Control

TRG logoTRG

Contract Configuration Specialist

Westlake, Ohio, United States · On-site

Entry level

The CONTRACT Configuration Specialist will work on our team to configure device settings and install applications on mobile devices - smartphones, tablets and more. THIS POSITION IS CONTRACT AND IS ANTICIPATED TO LAST 1 …

Skills: Device Configuration, Application Installation, Operating System Installation, Hardware Diagnostics, Hardware Repair

EQI Ltd.

SPD - Operations Specialist

Westlake, Ohio, United States · On-site

Mid level

EQI Specialty Products Division Westlake, OH Reports to About EQI EQI is a global sourcing and supply chain partner specializing in metal castings, forgings, and fabrications. With a diversified supplier base across the …

Skills: Demand Planning, Inventory Management, Customer Service, Logistics, Microsoft Excel

CVS Health logoCVS Health

Operations Manager

Westlake, Ohio, United States · On-site

$19/hr–$29/hr

Mid level$4.0B raised

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…

Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Leadership

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Part time sales associate

Westlake, Ohio, United States · On-site

$13/hr–$14/hr

Entry level

Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. W…

Skills: Customer service, Communication, Organization, Multi-tasking, Cash handling

Verizon logoVerizon

Retail Sales Associate

Westlake, Ohio, United States · On-site

$16/hr–$21/hr

Entry level$38B raised

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…

Skills: Retail Sales, Customer Service, Communication Skills, Needs Discovery, Product Positioning

Verizon logoVerizon

Retail Sales Associate

Westlake, Ohio, United States · On-site

$16/hr–$21/hr

Entry level$38B raised

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…

Skills: Retail Sales, Customer Service, Communication Skills, Needs Discovery, Solution Selling

Equity Trust Company logoEquity Trust Company

Senior Account Executive

Westlake, Ohio, United States · Remote OK

Mid level

JOB SUMMARY: The Senior Account Executive (SAE) follows the Equity Trust Company (ETC) Sales process and provides excellent new client experiences to all prospective clients. ESSENTIAL FUNCTIONS: Makes outbound calls to …

Skills: Outbound Calling, Lead Generation, Client Onboarding, Self-Directed IRA Concepts, Salesforce

The TJX Companies, Inc. logoThe TJX Companies, Inc.

Full-Time Sales Associate

Westlake, Ohio, United States · On-site

$13/hr–$14/hr

Entry level

Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. W…

Skills: Customer Service, Communication, Organization, Multi-tasking, Cash Handling

EssilorLuxottica logoEssilorLuxottica

Apprentice Optician

Westlake, Ohio, United States · On-site

Entry level$6.9B raised

Requisition ID: 937111 Store #: 00A679 LensCrafters Position:Casual Part-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technol…

Skills: Optical Care, Patient Care, Customer Service, Eyewear Fitting

Macy's logoMacy's

Retail Sales Associate, Promenade Crocker Park - Part Time

Westlake, Ohio, United States · On-site

$15/hr–$19/hr

Entry level

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…

Skills: Customer Engagement, Personalized Selling, Hospitality, Product Knowledge, Cashiering

Apple logoApple

US-Technical Specialist

Westlake, Ohio, United States · On-site

Entry level

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we wo…

Skills: Technical Support, Troubleshooting, Customer Service, Hardware Diagnostics, Software Troubleshooting

Allied Universal logoAllied Universal

Security Officer Armed Enhanced Part Time Concierge

Westlake, Ohio, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Customer Service, Access Control, Incident Response, Security Monitoring, Front Desk Management

Circle K logoCircle K

Food Prep

Westlake, Ohio, United States · On-site

$15/hr–$15/hr

Entry level

Store 2743316: 25476 Center Ridge Rd, Westlake, Ohio 44145 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time ESSENTIAL DUTIES: The position includes, but is not limited to, the follow…

Skills: Food Merchandising, Customer Service, Inventory Management, Food Safety, Sanitization

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Showing 1–20 of 181

LUSH logo

Store Manager - Crocker Park

LUSH

Westlake, Ohio, United States • On-site

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Mid level

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  • Full-time
  • 50% Product Discount, Internal Growth Opportunities
  • Posted 3h ago
  • ~40 hrs/week

Responsibilities

Oversee all retail operations including budget management, sales targets, and the recruitment and development of the management and store teams. Ensure a high-quality customer experience while maintaining operational excellence and brand alignment.

Requirements

Requires 3-5 years of retail management experience with strong HR, communication, and analytical skills. Must be able to work flexible hours including weekends and holidays.

Full job description

Position: Store Manager

 


 

Interview Plan

 

 


Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

 

We Offer:

  • A fun and funky store atmosphere where individualism is encouraged
  • A 50% discount off all our products to keep you smelling and feeling fresh
  • An unconventional retail structure to support your entrepreneurial spirit
  • The opportunity for growth as Lush loves to promote from within

 


 

Store Manager

As a Lush Store Manager, you're a true leader who embodies our core values in everything you do. Whether you're interacting with customers, motivating your team, or making important business decisions, you always keep the following in mind: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. These are more than just buzzwords to you – they're a way of life.

As the Store Manager, you're responsible for: 

  • Recruiting your team
  • Training and developing your management team
  • Training and developing your team on brand, product, and service

You oversee all aspects of the retail business, from managing budgets to exceeding sales targets. But you know that there's more to it than just the numbers – it's also about creating an environment that fosters a strong customer experience, staff experience, and operational excellence. And as you lead your team to greatness, you'll be constantly assessing your own performance and seeking feedback, resources, and opportunities to grow and develop.

 


 

Responsibilities:

 

Sales & Customer  Experience:

  • Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs, and makes their day.
  • Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
  • Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need.
  • Driving Sales: demonstrate strong business acumen and understanding of your metrics and reports by developing and executing business plans that align with the American business strategy to achieve both short- and long-term goals that improve KPIs and achieve sales goals.

 

Team Leadership:

  • Leadership Practices and Staff Development: demonstrate the Leadership Practices and coach and develop your team in their careers by creating development plans, encouraging learning through Lush tools, coaching behaviors as they arise, and providing constructive feedback that inspires and motivates.
  • Diversity, Equity, Inclusion, and Belonging: actively committed to maintaining a diverse team and creating an inclusive environment by prioritizing DEIB training and initiatives and actively collaborating with your team on solutions that promote equity and belonging.
  • Engagement and Performance: balances analysis, experience, and perspective when making decisions about performance concerns and creates action plans to improve staff engagement, demonstrating empathy and considering personal situations/struggles when approaching performance concerns. 
  • Recruitment and Selection: forms teams with appropriate and diverse mix of styles, perspectives, and experience and demonstrate equal employment opportunity practices by providing transparency and equity in the interview and promotion process and supporting staff to grow and develop in their retail careers.

 

Operational Excellence:

  • Policies and Procedures: prioritize shop compliance and ensure your staff have completed training and are practicing company standards for time and attendance, breaks and meals, product integrity, respectful workplace, anti-harassment and anti-discrimination guidelines, health and safety protocols, daily communication, all within your budget.
  • Stock and Inventory: Ensure your team is trained and equipped to abide by standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times; using inventory reporting tools, create and execute action plans to manage orders, inventory and waste, within your allocated budget. 
  • Visuals and Merchandising: Create and execute merchandising plans to improve KPIs and train and manage your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
  • Scheduling, Time, and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks, and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy, while staying within your labor budget.

 


 

Qualifications:

 

Required:

  • 3-5 years managing in a retail environment.
  • Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
  • Excellent listening and communication skills  
  • Excellent analytical, critical thinking and troubleshooting skills.  
  • Excellent organization and time management skills  
  • Strong customer service, supervisory and sales skills
  • Knowledge and interest in skincare, natural beauty, and ethical business
  • Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends.

 

Preferred:

  • Experience with consultation-based customer service models
  • Ability to develop and train staff through positive coaching and feedback.
  • Strong record of accomplishment of developing retail staff careers.
  • Proficient in excel, Microsoft suit, and adaptable to other systems as required. 
  • Experience in cross cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages

 


At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.   
Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color,  gender identity or expression,  sexual orientation, ancestry,  ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.  

 

Crocker Park Pay
$58,750—$58,750 USD

Best of luck on your job search, and don't forget to follow us to learn more!

We Are Lush
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Find our Personal Privacy Policy details here.

Lush Handmade Cosmetics participates in E-Verify in certain US states including AL, GA, NC, SC, FL, AZ, UT, TN and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.

Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.

Related keywords

RetailKPIsCustomer ServiceEthical BuyingInventory ReportingMerchandisingDEIBStaff EngagementBusiness AcumenMicrosoft ExcelSkincareNatural BeautyFair Trade

About LUSH

LinkedInVisit site

Hello gorgeous... welcome to the wonderful world of Lush 🫧

Industry
Personal Care Product Manufacturing
Company size
10,001+ employees
Founded
1995
Headquarters
Poole, Dorset
LinkedIn followers
83,274

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging. We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of! Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business. In the UK we currently have offices located in Poole, Dorset and Soho, London.

Offices: Dolphin Quays, Poole Quay, Unit 26b, Poole, Dorset BH15 1HU, GB · 67-71 Beak Street, London, England W1F 9SW, GB

Fighting Animal TestingCreative BuyingHandmade65% Naked100% Vegetarianand 10% Employee Owned
View all jobs at LUSH

Frequently asked questions

How many Customer Service & Support jobs are open in Westlake, OH right now?

There are currently 181 open customer service & support positions in Westlake, OH listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Westlake, OH?

Companies currently hiring include Goosehead Insurance, Domino's, AutoNation, CSC Generation, University Hospitals, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Westlake, OH?

Yes — 10 of the 181 open customer service & support positions offer remote or hybrid work (3 remote, 7 hybrid).

How do I apply for Customer Service & Support jobs in Westlake, OH?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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