Westerville, Ohio, United States · On-site
$115k–$130k/yr
Company Description Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analys…
Skills: People Management, ERP Support, Technical Troubleshooting, Case Management, Escalation Management
Westerville, Ohio, United States · On-site
$20/hr–$30/hr
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A…
Skills: Automotive Diagnosis, Electrical Systems Repair, Brake and Hydraulic Systems, Suspension and Alignment, Air Conditioning Repair
Westerville, Ohio, United States · On-site
$16/hr–$17/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Orange Township, Ohio, United States · On-site
$52k–$100k/yr
Power Dry – Now Hiring: In-Home Sales Specialist (Columbus, OH) About Us Turn Chaos into Calm – Join Our Rapidly Growing Team Founded in 1988, Power Dry is a leader in emergency water and mold removal service…
Skills: Sales Techniques, Customer Service, Estimation, Project Management, Xactimate
Orange Township, Ohio, United States · On-site
$20/hr–$25/hr
Power Dry – Now Hiring: Lead Water Mitigation Technician (Columbus, OH) About Us Turn Chaos into Calm – Join Our Rapidly Growing Team Founded in 1988, Power Dry is a leader in emergency water and mold removal…
Skills: Field Leadership, Water Mitigation, Project Management, Demolition, Moisture Tracking
Westerville, Ohio, United States · Hybrid
The Medical Assistant is responsible for providing administrative and clinical support to ensure efficient delivery of primary care and to create a positive patient experience. Full-time/benefits eligible Monday - Friday…
Skills: Phlebotomy, Vaccine Administration, Vital Signs Measurement, Patient Education, EHR Documentation
Westerville, Ohio, United States · Remote OK
$21/hr–$31/hr
Position: Client Solutions Manager I (Individual Contributor – External Client-Facing) FLSA Status: Non-Exempt Reporting to: Client Support Operations Manager Role Type: Non-management; no direct reports. Client-fa…
Skills: Client Relationship Management, Billing Analysis, Project Execution, Service Delivery, Reporting
Westerville, Ohio, United States · On-site
$16/hr–$29/hr
"A Day in the Life" video Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than ju…
Skills: Prescription Dispensing, Customer Service, Inventory Management, Pharmacy Data Entry, Clerical Duties
Jacksonville, Florida, United States · Hybrid
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Customer Service Management, Regulatory Compliance, Risk Management, Stakeholder Management, Talent Development
Westerville, Ohio, United States · On-site
$60k–$68k/yr
Job DetailsLevel: ExperiencedJob Location: Westerville, OH - Westerville, OH 43081Position Type: Full TimeEducation Level: NoneSalary Range: $60,000.00 - $68,000.00 SalaryTravel Percentage: NegligibleJob Category: Proper…
Skills: Organization, Communication, Resident Management, Property Management, Microsoft Office
Westerville, Ohio, United States · On-site
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be…
Skills: Customer Service, Cannabis Product Knowledge, Cash Handling, Interpersonal Communication, Patient Care
Westerville, Ohio, United States · On-site
$80k–$100k/yr
Company NameColumbus Worthington Air Overview Residential HVAC Service Technician – Earn $80,000 - $100,000 per year based on performance Job Type: Full-Time, Year-Round Guaranteed 40 hours through August Schedule: 4 Day…
Skills: HVAC Diagnosis, Troubleshooting, HVAC Repair, Preventative Maintenance, Customer Service
Westerville, Ohio, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended…
Skills: Consultative Sales, Financial Needs Assessment, Cross-selling, Customer Relationship Management, Risk Management
Westerville, Ohio, United States · On-site
POSITION SUMMARY Provide support and accountability for planning, controlling and improving quality and reliability for all products within the region with possible specializing in Liquid Cooling. This includes manufactu…
Skills: Quality Management Systems, Lean Six Sigma, 8D Methodology, Root Cause Corrective Action, ISO Auditing
Westerville, Ohio, United States · On-site
Position Summary The Controls Application Engineer supports the AMER DX / CW / EDGE product line by acting as the primary interface between customers, sales engineering, and the global Application team. The role focuses …
Skills: HVAC Controls, ETO Configuration, Sequences of Operation, Structured Text, C/C++
Westerville, Ohio, United States · On-site
$20/hr–$25/hr
Company NameRescue Rooter Overview Pay: $20-25 per hourSchedule: FT-Weekend AvailibiltyFull-time, year-round work Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+…
Skills: Residential Plumbing, Water Heater Replacement, Sewer Main Repair, Water Service Line Repair, Drain System Repair
Westerville, Ohio, United States · On-site
$17/hr–$20/hr
Job Title: Deck Supervisor Reports to: Assistant Manager - Aquatics FLSA Status: Part time, Non-Exempt Summary: We’re looking for a confident, organized, and coaching-minded leader to join our team as a Deck Supervisor. …
Skills: Leadership, Coaching, Staff Development, Communication, Conflict Resolution
Westerville, Ohio, United States · On-site
$17/hr–$20/hr
Job Title: Deck Supervisor Reports to: Assistant Manager - Aquatics FLSA Status: Part time, Non-Exempt Summary: We’re looking for a confident, organized, and coaching-minded leader to join our team as a Deck Supervisor. …
Skills: Leadership, Coaching, Staff Development, Communication, Conflict Resolution
Westerville, Ohio, United States · On-site
$11/hr–$11/hr
Job DetailsJob Location: Otterbein University - Westerville, OH 43081Position Type: TemporaryEducation Level: NoneSalary Range: $11.00 - $11.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: RetailGeneral Job D…
Skills: Point-of-Sale Operations, Cash Handling, Inventory Management, Customer Service, Shipping and Receiving
Westerville, Ohio, United States · On-site
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Skills: Customer Service, Sales, Cash Handling, Inventory Management, Collections
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Lead and develop a team of Application Support Engineers while overseeing day-to-day operations and case management. Provide advanced technical support for complex ERP issues and collaborate with cross-functional teams to improve product quality.
Requires a bachelor's degree and 5+ years of experience in ERP support or consulting within manufacturing, supply chain, or distribution industries. Must have at least 3 years of people management experience leading technical support or customer success teams.
Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us.
Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses.
Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.
The Manager, Application Support is a member of the Acumatica Application Support organization and reports directly to the Director of Application Support. This role combines technical expertise with people leadership, dedicating approximately 30% of time to providing advanced technical support to Acumatica customers and partners, while leading a team of Support Engineers to deliver exceptional customer service and operational excellence.
The successful candidate will possess strong leadership, communication, coaching, prioritization, and conflict-resolution skills, along with a proven ability to drive team performance and customer satisfaction in a fast-paced environment.
Key Responsibilities
Team Leadership & Operations
Technical Support & Escalation Management
Process Improvement & Collaboration
Required Qualifications
Preferred Qualifications
Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail . This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
For this role, the salary range is $115,000-130,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements.
At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
Benefits/perks listed here may vary depending on the nature of your employment with Acumatica and the country where you work. US-based employees gain access to healthcare benefits (medical, dental and vision insurance for you and your dependents), employer paid Short-term/Long-term Disability and Basic life insurance, 401(k) plan and company match and PTO, among others.
Acumatica Cloud ERP is a comprehensive business management solution designed for today's digital economy. Born in the cloud, it fosters connected, collaborative work environments. Tailored explicitly for small and mid-market companies, Acumatica's flexibility, customer-friendly practices, and industry-specific functionality empower businesses to adapt to rapid market changes and seize control of their future.
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There are currently 194 open customer service & support positions in Westerville, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Kroger, Meijer, Vertiv, Central Ohio Primary Care, among others. Browse the listings above to see every active employer.
Yes — 11 of the 194 open customer service & support positions offer remote or hybrid work (4 remote, 7 hybrid).
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