Customer Service & Support Jobs in Virginia Beach, VA (Now Hiring) — 1,646 open — Page 28
PEP BOYS-MANNY MOE & JACK
Lead Customer Service Advisor
Virginia Beach, Virginia, United States · On-site
$12/hr–$18/hr
Mid level
Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition …
Skills: Customer service, Leadership, Team mentoring, Cash handling, Security procedures
Overview Role: Dietary Aide Join Healthcare Services Group (HCSG) as a Dietary Aide, where you will prepare and serve meals for residents in a long-term care facility. At HCSG, we are passionate about positively impactin…
Virginia Beach, Virginia, United States · Remote Solely
Entry level
We are looking for a Trip Organization Specialist to help clients keep the details of their upcoming trips organized and on track. This is a remote position for someone who is organized, communicative, and comfortable ma…
Skills: Organizational skills, Time-management, Communication, Attention to detail, Email
Overview & Responsibilities Are you looking for an entry-level position with a clear path to management? Do you want to be part of a growing financial services company that rewards performance and gives back to its commu…
This role combines temporary assignments with a flexible schedule for individuals that are passionate about introducing their city to newcomers! It is an opportunity to provide one-on-one guidance through a mixture of bo…
Refrigeration Service Technician - Commercial & Industrial
Virginia Beach, Virginia, United States · On-site
Senior$40M raised
Overview WHY COOLSYS? At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America’s Greatest Workpl…
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the…
Skills: Customer Service, Pharmacy Operations, Patient Care, Confidentiality, Health And Wellness Services
Overview Join a team that keeps America grilling! Blue Rhino, a Ferrellgas company was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. Blue…
Skills: Propane delivery, Customer service, Class B CDL, HAZMAT endorsement, Loading and unloading
✨ Join the Lovisa Team – Where Fashion and Fun Come Together! ✨ Ready to dive into the world of super stylish jewellery that doesn’t break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewelle…
Benefits: Free uniforms Opportunity for advancement Training & development Wellness resources Bonus based on performance Employee discounts Flexible schedule StretchLab is the industry leader in one-on-one assisted stret…
Position: Residential Remodeler Location: Virginia Beach, VA Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializ…
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand tools
Position: Residential Remodeler Location: Virginia Beach, VA Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializ…
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand tools
South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus …
Part Time Backroom Associate-Start time 6am TJMaxx Store 840 at Redmill Commons
Virginia Beach, Virginia, United States · On-site
$13/hr–$14/hr
Entry level
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Part Time Merchandise Associate (flexible hours preferred) TJMaxx Store 840 at Redmill Commons
Virginia Beach, Virginia, United States · On-site
$13/hr–$14/hr
Entry level
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
About Us HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach…
Skills: Cleaning, Sanitization, Bed making, Dusting, Vacuuming
Office Manager Bayview Physicians Group | Hampton Roads, VA Lead with purpose. Inspire teams. Elevate patient care. Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical organization built on …
Skills: Leadership, Staff management, Customer service, Communication, Problem solving
Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group, that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We staff more than 600 positions in…
Skills: Occupational health claims, Medical billing, Worker's compensation, Claims processing, Eligibility of benefits
Pharmacy Technician Bayview Physicians Group Be the connection between patients, providers, and medications that matter. Bayview Physicians Group is a rapidly growing, multi-specialty outpatient medical practice built on…
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$12/hr–$18/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Life insurance, Short term disability, Supplemental benefits
Posted 14d ago
~40 hrs/week
Responsibilities
The Lead Customer Service Advisor acts as a key holder and primary on-site leader responsible for daily service center operations, including opening and closing the store. They also mentor team members, resolve escalated customer concerns, and ensure compliance with safety and company standards.
Requirements
Candidates must have a high school diploma or equivalent and three to five years of service industry experience. A valid driver's license and in-depth knowledge of automotive service, maintenance, and parts are required.
Full job description
Position Summary
The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center. In addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present.
This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center operations, mentors team members, and ensures standards of safety, compliance, and customer satisfaction are consistently met. The CSL will often work an opposite shift of the Service Center Manager and serves as a point-person during assigned hours.
Duties & Responsibilities
Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
Serve as a subject matter expert on products, services, systems, and shop procedures, providing accurate recommendations, technical explanations, and guidance to customers and team members.
Act as a key holder for the service center, responsible for opening and closing the store as scheduled, completing all required operational, cash-handling, and security procedures.
Serve as the primary point of contact and leader on duty when the Service Center Manager is not present, ensuring smooth daily operations, issue resolution, and adherence to company policies.
Mentor, train, and onboard Customer Service Advisors, sharing best practices in communication, service recommendations, and sales techniques to support team performance.
Support management by assisting with interviewing and evaluating candidates and providing ongoing feedback to support team development.
Partner closely with technicians and management to ensure accurate, efficient, and customer-focused service operations while identifying opportunities to drive sales and improve customer retention.
Promote a safe, compliant, and team-oriented work environment by modeling and enforcing safety standards, effective communication, and collaboration during all assigned shifts.
Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.
Three to five (3-5) years of service industry experience.
Valid Driver's License.
In-depth knowledge of automotive service, maintenance and parts.
Strong understanding of service center operations, safety standards and customer service best-practices.
Advanced communication and customer service skills, with proven ability to influence and resolve complex situations.
Strong mentoring, coaching, and training skills.
Conflict resolution and problem-solving skills.
Ability to handle escalated customer issues with professionalism and confidence.
Ability to coach and guide less-experienced team members while maintaining personal workload.
Ability to identify process improvements and contribute to service center performance goals.
Ability to work Days, Nights, Weekends, Holidays.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enters and locates information on computer.
Presents information to small and large groups.
Visually verifies information, often in small print.
Safely operates a motor vehicle.
Benefits
Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members
Pay Range
$12.77 to $18.00 per hour based on experience
Sales commission
Flat Rate on labor hours produced
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Browse all Pep Boys locations in U.S. and Puerto Rico. We offer premium tire brands, aftermarket car parts, and accessories - schedule your oil change and repair services online.
Offices: 3111 W ALLEGHENY AVE, Philadelphia, Pennsylvania 19132, us
Frequently asked questions
How many Customer Service & Support jobs are open in Virginia Beach, VA right now?
There are currently 1,646 open customer service & support positions in Virginia Beach, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Virginia Beach, VA?
Companies currently hiring include HEI Hotels & Resorts, Shamin Hotels, Dollar Tree Stores, Sentara Health, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Virginia Beach, VA?
Yes — 145 of the 1646 open customer service & support positions offer remote or hybrid work (95 remote, 50 hybrid).
How do I apply for Customer Service & Support jobs in Virginia Beach, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.