San Antonio, Texas, United States · Remote OK
$38k–$52k/yr
Loss Mitigation Associate Position Type: Full time Weekly Scheduled Hours: 40 State: Texas City: San Antonio Zip Code: 78251 Total Base Pay Range: $38,300.00 - $51,900.00 Overview: Vivmark Residential exists to set the m…
Skills: Customer Service, Loss Mitigation, Microsoft Excel, Microsoft Word, Conflict Resolution
PROFESSIONAL HOSPITALITY RESOURCES, INC.Virginia Beach, Virginia, United States · On-site
Overview Clear, clean, reset tables, maintain cleanliness of floor and restaurant, and assist servers in accordance with the company standards. Responsibilities Level One Maintain cleanliness of restaurant throughout shi…
Skills: Table maintenance, Cleaning, Organization, Communication, POS system
Virginia Beach, Virginia, United States · On-site
$11/hr–$22/hr
Description-TEAM MEMBER Live Más with a career at Taco Bell! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be apart of the largest restaurant company in t…
Skills: Customer Service, Cash Handling, Food Preparation, Communication Skills, Organizational Skills
Virginia Beach, Virginia, United States · On-site
$13/hr–$19/hr
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the custo…
Skills: Food service operations, Team leadership, Inventory management, Customer service, P&L management
San Antonio, Texas, United States · Hybrid
$43k–$64k/yr
Phone Quality Assurance Analyst Position Type: Full time Weekly Scheduled Hours: 40 State: Texas City: San Antonio Zip Code: 78251 Total Base Pay Range: $42,600.00 - $64,000.00 Overview: Vivmark Residential exists to set…
Skills: Data analysis, Call monitoring, Quality assurance, Presentation skills, Written communication
Virginia Beach, Virginia, United States · On-site
$12/hr–$14/hr
Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your …
Skills: Customer service, Communication, Cash handling, Merchandise sales, Table management
Virginia Beach, Virginia, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $15.50 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Communication, Customer service, Problem solving, Teamwork, Flexibility
Virginia Beach, Virginia, United States · On-site
$18/hr–$20/hr
External Job Description Retail Inventory Associate – Mornings Starting Wage: $18.00 - $20.00 Early Morning | Flexible Scheduling | Paid Training | Performance-Based Pay Increases Looking for a job that keeps you active …
Skills: Inventory counting, Handheld scanners, Attention to detail, Accuracy, Productivity
Virginia Beach, Virginia, United States · On-site
$17/hr–$19/hr
Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Lang…
Skills: Customer service, Cash handling, Transaction processing, Sales, Member relations
Virginia Beach, Virginia, United States · On-site
Main Purpose of the Role: To provide high quality service to all dedicated service customers (VIPz). To monitor all cargo for Dedicated Service Customers (VIPz) using proactive reports and working closely with the custom…
Skills: Customer Service, Cargo Monitoring, Communication, Problem Resolution, Excel
Virginia Beach, Virginia, United States · On-site
Overview Want to Join the Best in Pest? Go Pro with Orkin. As an Orkin Pro, you’ll be the professional delivering on the promise of a safe place to live, work, and play behind pest control’s best-known brand.…
Skills: Pest control, Route management, Customer service, Problem solving, Issue diagnosis
Virginia Beach, Virginia, United States · On-site
Job Summary Answer phone calls and emails and assist customers in obtaining the correct Spare Parts for Mobile Elevated Work Platforms (MEWP) equipment, utilizing the appropriate manufacturers’ manuals and other resource…
Skills: Customer service, Conflict resolution, Technical support, ERP systems, Microsoft Office
Virginia Beach, Virginia, United States · On-site
$18/hr–$21/hr
Bay Beach Veterinary Emergency Hospital in Virginia Beach, Virginia is a multi-doctor 24/7 emergency practice serving 90% companion animals and 10% exotics. We have a strong focus on maintaining exceptional client commun…
Skills: Patient care, Veterinary assistance, Animal restraint, Medical record keeping, Client communication
Virginia Beach, Virginia, United States · On-site
$12/hr–$14/hr
Description OUR CULTURE: Our mission and core values are brought to life through our culture. At the YMCA of South Hampton Roads, we strive to live our cause of strengthening communities with purpose and intentionality e…
Skills: Youth development, Child care, Communication, Event planning, Safety compliance
Virginia Beach, Virginia, United States · On-site
$13/hr–$14/hr
Description OUR CULTURE: Our mission and core values are brought to life through our culture. At the YMCA of South Hampton Roads, we strive to live our cause of strengthening communities with purpose and intentionality e…
Skills: Customer service, Sales, Relationship building, Problem solving, Multitasking
Virginia Beach, Virginia, United States · On-site
$20/hr–$22/hr
Armed Security Officer Wage: $20.00-22.00/ hour These positions are located in Newport News, VA. 1 Year of Security Experience Required We help make your world a safer place. Securitas is a global company that offers the…
Skills: Security, Patrolling, Surveillance, Customer service, Conflict resolution
Virginia Beach, Virginia, United States · On-site
The Onsite Community Manager oversees all administrative, maintenance, and special projects to ensure the betterment of the community. The Onsite Community Manager is the liaison among the homeowners, members of the Boar…
Skills: Property management, Budgeting, Financial reporting, Vendor management, Conflict resolution
Virginia Beach, Virginia, United States · On-site
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the…
Skills: Customer Service, Patient Intervention, Health And Wellness Services, Confidentiality, Pharmacy Operations
Virginia Beach, Virginia, United States · On-site
Schulte Hospitality Group is seeking an energetic, experienced, and hands on Area Director of Sales to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospita…
Skills: Sales leadership, Revenue management, Strategic planning, Market analysis, Budgeting
Virginia Beach, Virginia, United States · On-site
$15/hr–$17/hr
The role of a Bakery Clerk: • A Kroger Bakery Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. • As a Bakery team member, you will establish …
Skills: Customer service, Food production, Basic cooking techniques, Communication skills, Teamwork
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Manage delinquent accounts through the legal lifecycle by assisting residents and attorneys via telephone and email. Prepare legal notices, research outstanding balances, and manage court-assigned payment stipulations.
Requires a high school diploma or GED and at least two years of customer service experience. Proficiency in Microsoft Office and specific home internet hardware requirements are mandatory for remote work.
State:
TexasCity:
San AntonioVivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in team members’ growth, development, and capabilities that make them and us better, and we hold ourselves to the highest standard as an employer.
The best people want to work here. We hope you're one of them.
The Third-Party Services Loss Mitigation position will follow delinquent accounts through the lifecycle of the legal process and assist residents, client(s) as well as our attorneys in various ways.
Residents will be assisted via inbound telephone calls through a dedicated queue which provides a great amount of experience and education prior to advancing to notice preparation and attorney interaction. Working in conjunction with management and our client(s) regarding the posting of notices for delinquent accounts, resident accounts will be researched and reviewed and said notices will be prepared. Accounts that continue to have outstanding balances will be forwarded to attorney firms and/or a vendor once the notices expire. This position will complete Loss Mitigation tasks from our client(s), other departments within the CCC and attorney firms. Further, management of Payment Stipulations assigned by the Courts will be required.
Essential Duties:
Provide professional and empathetic service across all call queues, including Frontline, Payment, Legal, SODA, and calls from clients and attorneys; efficiently resolve conflicts; support account audits, email correspondence, and adjustments
Research/Review accounts with outstanding balances and Prep/Forward accounts and send to our external attorney firms
Complete Loss Mitigation Tasks
Manage accounts in Open Litigation and follow up on cases
Actively participates in coaching, training, and personal development sessions.
Perform all duties in accordance with Vivmark Core Values and completes timely follow-up.
Maintain schedule requirements to achieve department adherence threshold.
Education:
High school diploma OR equivalent (GED) required.
Computer programs including Excel and Word, general understanding of credits/debits and general mathematics.
A minimum of two years of customer service experience required.
Possesses customer service knowledge and ability to deliver exceptional customer experience, internally and externally.
Reads and writes English as demonstrated by clear and concise written and verbal communications.
Possesses basic math skills.
Experience with Microsoft Office Suite.
Exceptional attention to detail.
Problem solving skills; ability to identify customer concerns, acknowledge with empathy and articulate solution for the concern with a focus on providing a one call resolution.
Ability to multi-task and perform other administrative tasks.
Exhibits ability and willingness to work on a flexible schedule.
Minimum Internet speed of 25MBPS (Uploads and Downloads) requirements and must be hardwired. Must have this network requirements to work remotely. Wifi is not acceptable or allowed.
We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.
Vivmark Residential is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
Vivmark Residential makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Vivmark Residential will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications are being accepted on an ongoing basis.
For California residents, if you elect to apply to Vivmark Residential you accept the Vivmark Residential California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)
Vivmark Residential is aware that there is recruitment fraud activity whereby scammers impersonate Vivmark Residential and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Vivmark Residential will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. If you suspect that you are being contacted by a scammer impersonating our company, please report it immediately to our official HR Department (avalonbayhumanresources@avalonbay.com).
Creating a better way to live.
AvalonBay Communities is now part of Vivmark Residential. Follow @VivmarkResidential for company news, updates, and what's next.
Offices: 4040 Wilson Blvd, Suite 1000, Arlington, Virginia 22203, US
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