Virginia Beach, Virginia, United States · Remote OK
$166k–$203k/yr
Senior$89M raised
Fortinet is growing and we are looking to hire Professional Services Engineers to join our team. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will …
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$15/hr–$17/hr
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Virginia Beach, Virginia, United States · Remote OK
$16/hr–$24/hr
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$166k–$203k/yr
Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k)
Posted 6d ago
~40 hrs/week
Remote in Virginia Beach, Virginia, United States
Responsibilities
The Professional Services Engineer provides dedicated support to end users, assisting with daily operations and the development of migration procedures. They are responsible for verifying configurations, implementing best practices, and conducting training for client staff.
Requirements
Candidates must have at least 7 years of experience in LAN/WAN consulting or administration, including 5 years with network security products and 2 years with Fortinet technologies. A bachelor's degree in Computer Science or a related field is required, along with strong troubleshooting and communication skills.
Full job description
Fortinet is growing and we are looking to hire Professional Services Engineers to join our team. The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He/she will work with the end user to define the specific daily activities.
Job Responsibilities
The Professional Services Consultant daily activities include but are not limited to:
Assisting client staff with day to day Fortinet products operation/ support
Development of methods of procedure (MOPs) for migrations, upgrades and updates
Development of test plans and test new features and/or releases
Verifying configurations and implementing best practices
Performing interoperability evaluation of devices that interact with Fortinet products
Training and knowledge transfer to client staff
Develop and maintain core competency on Fortinet’s product line and technologies
Resolves and/or escalates issues in a timely fashion
Requirements
7+ Years experience in LAN/WAN /Internet consulting, support and/or administration
5+ Years experience with Network Security Products
2+ Years experience with Fortinet products
Experience working as a Professional Services Consultant/ Engineer a plus
Solid understanding of security and networking principals and technologies such as:
· Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control
Excellent troubleshooting skills
Outstanding oral communication and presentation skills
Experience at working both independently and in a team-oriented, collaborative environment
Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
React to project adjustments and alterations promptly and efficiently
Flexible during times of change
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Ability to bring project to successful completion through political sensitivity
Strong commitment and self-driven individual
Able to travel as needed
Education
Bachelor's Degree in Computer Science, Software Engineering or related work related experience
Must be authorized to work in the U.S. without sponsorship.
The US base salary range for this full-time position is $166,000-$203,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.
Wage ranges are based on various factors, including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company’s discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 890,000+ customers around the globe.
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.
We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected].
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.
Related keywords
FortinetNetwork SecurityLANWANProfessional ServicesSwitchingRoutingLoad BalancingWiFiFirewallIPSVPNAntivirusAntiSpamWeb FilteringApplication Control
Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey.
Offices: 899 Kifer Road, Sunnyvale, CA 94086, US · 4190 Still Creek Drive, Suite 400, Burnaby, Canada V5C 6C6, CA · 1 Penn Plaza, Suite 1932, New York, NY 10119, US · 12005 Sunrise Valley Dr, Suite 201, Reston, Virginia 20191, US · 300 Beach Rd, Singapore, Singapore 199555, SG
Network SecurityEnterprise FirewallFirewallIntrusion Prevention System (IPS)VPNAntivirusEmail securityWeb filtering and Web Security GatewayAntispamApplication Control and Visibility
How many Customer Service & Support jobs are open in Virginia Beach, VA right now?
There are currently 1,646 open customer service & support positions in Virginia Beach, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Virginia Beach, VA?
Companies currently hiring include AutoZone, HEI Hotels & Resorts, Starbucks, Dollar Tree Stores, Sentara Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Virginia Beach, VA?
Yes — 148 of the 1646 open customer service & support positions offer remote or hybrid work (96 remote, 52 hybrid).
How do I apply for Customer Service & Support jobs in Virginia Beach, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.