Tuscaloosa, Alabama, United States · On-site
Job DetailsJob Location: Holiday Inn Express & Suites Tuscaloosa East - COTTONDALE, AL 35453Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: AnyJob Category: Hospitality - Hotel…
Skills: Team Leadership, Guest Relations, Conflict Resolution, Property Management Systems, Staff Training
Tuscaloosa, Alabama, United States · On-site
The pay for this position starts at $14.00/hour +Tips +Bonus Five Guys Burgers and Fries is interviewing for crew members. Ranked #1 burger in America not only for our delicious food but also for our exceptional employee…
Skills: Customer Service, Food Preparation, Grilling, Cashiering, Food Safety
Tuscaloosa, Alabama, United States · On-site
Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowl…
Skills: Automotive Systems Knowledge, Parts Sourcing, Diagnostic Equipment Operation, POS Systems, Inventory Management
Tuscaloosa, Alabama, United States · On-site
The Selling Flex Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing trans…
Skills: Customer Service, Suggestive Selling, Transaction Processing, Merchandise Presentation, Relationship Building
Tuscaloosa, Alabama, United States · On-site
$86k–$119k/yr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Store Operations, Team Leadership, Retail Management, Sales Growth, Merchandising
Tuscaloosa, Alabama, United States · On-site
The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions…
Skills: Customer Service, Suggestive Selling, Transaction Processing, Merchandise Presentation, Relationship Building
Tuscaloosa, Alabama, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Sales, Inventory Management, Communication
Tuscaloosa, Alabama, United States · On-site
Want to learn more about The Scion Group? Check out our website. We're hiring immediately! We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor …
Skills: Staff Development, Property Administration, Facilities Management, Financial Performance, Customer Experience
Tuscaloosa, Alabama, United States · On-site
Description Summary: The Teller serves as the front-line ambassador for Alabama ONE Credit Union. Tellers conduct routine financial transactions, provide information and recommendations where necessary, and sets the stan…
Skills: Cash Handling, Financial Transactions, Customer Service, Account Maintenance, Regulatory Compliance
Tuscaloosa, Alabama, United States · On-site
$20/hr
Shared Services Intern At The Westervelt Company, we are proud stewards of the land, guided by a long‑standing commitment to sustainability, conservation, and responsible resource management. Our Shared Services team pla…
Skills: Supplier Invoice Processing, Customer Service, Clerical Work, Microsoft Office Suite, Communication
Calhoun County, Alabama, United States · On-site
Position Summary The Power Systems Service Supervisor is responsible for serving as team leader and tracking efficiency for 5-15 EPG technicians, while ensuring that customer needs are met at the highest level. This Supe…
Skills: Team Leadership, Technical Equipment Repair, Microsoft Office Suite, Microsoft Dynamics AX 2012, Microsoft SharePoint
Tuscaloosa, Alabama, United States · On-site
$18/hr–$20/hr
About Sunland: Since Sunland was founded in 1982, the most consistent answer to the question “What makes Sunland a great place to work?” continues to be, “The people & the culture.” Sunland has gr…
Skills: Customer Service, Inventory Control, Quality Assurance, Data Entry, Billing
Tuscaloosa, Alabama, United States · On-site
General Manager The General Manager is responsible for overseeing all aspects of his/her property to insure their respective assigned property reaches its full potential in the areas of: revenue generation, cost controls…
Skills: Revenue Maximization, Cost Control, Guest Satisfaction, Staff Development, Budgeting
Tuscaloosa, Alabama, United States · On-site
Assistant General Manager The Assistant General Manager will play a key role in supporting the General Manager in overseeing the day-to-day operations of the hotel. They will assist in managing staff, ensuring exceptiona…
Skills: Hotel Management, Guest Service, Team Member Development, Organization, Leadership
Tuscaloosa, Alabama, United States · On-site
The Sales Team Manager drives store sales and profitability by leading a team of sales associates to deliver excellent customer service and achieve sales and key metric goals. This role develops associates in effective s…
Skills: Retail Leadership, Team Management, Customer Service, Sales Strategy, Performance Coaching
Tuscaloosa, Alabama, United States · On-site
Pay Grade/Pay Range: $10.00/hour; Paid biweekly Department/Organization: 301108 - National Alumni Association Normal Work Schedule: Monday - Thursday 5:45pm to 9:00pm, minimum of two shifts per week Note to Applicants: T…
Skills: Verbal Communication, Computer Literacy, Independent Work, Adaptability, Sales
Tuscaloosa, Alabama, United States · On-site
$16/hr–$24/hr
Position Summary... What you'll do... Communicates and explains Membership types programs and benefits to current and prospective Members to assist with account decisions build Membership levels encourage renewals commun…
Skills: Customer Service, Cash Handling, Sales, Equipment Operation, Facility Maintenance
Tuscaloosa, Alabama, United States · Hybrid
$21/hr–$26/hr
Pay Grade/Pay Range: Minimum: $21.25 - Midpoint: $26.59 (Hourly N6) Department/Organization: 200721 - Enterprise Technology Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Note to Applicants: Position is eligible …
Skills: Desktop Support, Help Desk, PC Installation, Peripheral Setup, Operating System Installation
Tuscaloosa, Alabama, United States · On-site
Pay Grade/Pay Range: The rate of pay is to be determined by the employer. Department/Organization: This position reports to an off-campus employer. Normal Work Schedule: Flexible; Monday - Thursday 8:00am to 5:00pm Note …
Skills: Microsoft Excel, Microsoft Word, Data Entry, Customer Service, Administrative Support
Tuscaloosa, Alabama, United States · On-site
$15/hr–$18/hr
Pay Grade/Pay Range: Minimum: $15.48 - Midpoint: $18.56 (Hourly N2) Department/Organization: 208443 - UMC Pediatrics Normal Work Schedule: Monday - Friday 8:00am to 5:00pm; some evening/weekend hours as needed Job Summar…
Skills: Patient Triage, Vital Signs Check, Venipuncture, Data Entry, Communication
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Supervise the Guest Services team to ensure efficient operations and high professional standards in guest interactions. Responsibilities include managing shift coverage, training new hires, handling guest complaints, and performing financial audits.
Requires a high school diploma and 2-4 years of front desk experience, including at least one year in a supervisory role. Candidates must be proficient in hotel management software and available to work flexible shifts, including weekends and holidays.
Job DetailsJob Location: Holiday Inn Express & Suites Tuscaloosa East - COTTONDALE, AL 35453Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: AnyJob Category: Hospitality - Hotel
Job Title: Guest Services Supervisor
Non-Exempt / Full Time
Department: Guest Services
Scope of Responsibility: Supervise Guest Services team members to ensure all necessary tasks are completed in an efficient and authentic manner
Employee Manual: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time or without notice.
All Wilson Representatives are responsible for taking care of people – first. People come before processes. We have the highest professional standards during all communications with our guests.
Our mission is clear and elegant and serves as the focal point for all we do – providing for comprehensive excellence in all facets of professional property management. As a service organization, we take care of people.
Our Core Values define “what we stand for” and “what we won’t stand for.” They include Kindness, Excellent Attitude, Focus, Clean-Clean, and Efficiency.
Be responsible for team member call outs/no shows, and cover shifts as needed.
Be available for phone calls and other means of communication at all times.
Be proficient in and available to work all three shifts.
Help in the training process of new hires.
Supervise all Guest Services activities. Offer continual coaching and training to Guest Services team members and be able to lend support during busy times.
Greet guests with an excellent attitude upon their entering and exiting the hotel.
Answer telephone calls pleasantly and with the correct phrasing. When possible, answer each call within three rings.
Be proficient checking in and checking out guests by following all established policies and procedures.
Review arriving reservations for the day, at the start of the shift, checking for third party reservations, special requests, VIP names, etc., making corrections as needed.
Audit all in house guest folios for receipt balances. Take the necessary steps to collect payment from guests for the balance on their account.
Be proficient at using the Quore database for communication among all departments. Encourage continual usage of the platform and coach team members on using the system on a daily basis.
Audit all cash counts in the Log Book within Quore. Make note of any inconsistencies. Follow up when need be.
Handle guest complaints efficiently and courteously, taking immediate action to correct the problem. If the problem cannot be corrected with the resources at hand, notify the Guest Services Manager for additional support. Always be sure to log the complaint into Quore, closing out the complaint immediately.
Be knowledgeable of, and prepared for, scheduled groups and meetings. Take the time to read over their information and assure that everything is in place for their arrival.
E-mail a daily report to the Guest Services Manager recapping the shift including any issues, compliments, needs, etc.
Set up and prepare any game day activities subject to the hotel.
Keep inventory of service recovery items, office supplies, As If By Magic and treat shop amenities informing the Guest Services Manager when items are low in stock.
Work in housekeeping one day a month to maintain the ability to aid in guest’s housekeeping needs during the later shifts.
Reports to: Guest Services Manager
As an employee, it is your responsibility to be aware of and report any and all safety hazards or violations you may see or witness in the course of performing your required duties
Educational Skills: Type of Education: H.S. Diploma
Level of Education: 12
Job Experience: Apprenticeship Program: None
Level of Experience: Some customer service
Communication Skills: Speak English
Copier
Normal Work Position: Standing and walking 100% of the time
Bending Lifting
Minimum Weight Employees must be able to lift: 50 lbs
Working Conditions: Work alone and with others
Responsibilities: Care of Equipment: Occasionally
Safety of Others: Occasionally
Guest Contact: Frequent
Confidential Data: Frequent
Decision Making: Occasionally
Sensory Requirements: Sight: Partial
Hearing: FullQualificationsQualifications for Guest Service Supervisor
Education & Experience
High school diploma or equivalent (Associate or Bachelor's degree in Hospitality Management is a plus)
2–4 years of experience in front desk or guest services roles
1+ years of supervisory or team leadership experience in a hospitality setting
Skills & Competencies
Strong communication and interpersonal skills
Proficiency with hotel property management systems (PMS) such as Opera, OnQ, or Cloudbeds
Ability to handle guest complaints and resolve issues diplomatically
Organizational and multitasking skills, especially during high occupancy
Basic financial and reporting skills (e.g., shift audits, cash handling)
Leadership & Teamwork
Proven ability to train, coach, and motivate team members
Experience in delegating tasks and managing shift operations
Ability to foster a positive and professional work environment
Availability & Flexibility
Willingness to work evenings, weekends, and holidays
Ability to stand for extended periods and perform light physical tasks
We Take Care of People! We Strive for Comprehensive Excellence in all facets of Professional Property Management.
We are a professional property management firm based in Tuscaloosa, AL. Our company was founded in 2001 by Toby D. Wilson. Our mission is to "Take Care of People". We aim to spread the light and warmth that is our mission throughout our properties and teams.
Offices: PO Box 20221, Tuscaloosa, Alabama 35402, US · 600 Harper Lee Dr, Tuscaloosa, Alabama 35404, US · 6400 Interstate Drive, Tuscaloosa, AL 35453, US · 6350 Interstate Drive, Tuscaloosa, Alabama 35453, US
There are currently 352 open customer service & support positions in Tuscaloosa, AL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Capstone College Of Nursing, The University of Alabama, CVS Health, DCH Health System, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 6 of the 352 open customer service & support positions offer remote or hybrid work (1 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
