Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Tukwila Furniture - Full Time
Tukwila, Washington, United States · On-site
$21/hr–$26/hr
Entry level
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$21/hr–$26/hr
Full-time
Health and wellness coverage, 401(k) match, Paid time off, Eight paid holidays, Merchandise discounts, Performance-based incentives
Posted 2h ago
~30 hrs/week
Responsibilities
Provide outstanding customer service in the furniture department to meet sales goals and promote loyalty programs. Manage the end-to-end shopping experience, including personalized recommendations and post-delivery follow-up.
Requirements
Requires 1-2 years of related experience and flexible availability for days, evenings, weekends, and holidays. Must be able to stand for long periods and lift items weighing up to 50lbs.
Full job description
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Furniture Sales Colleague, also known as a Big Ticket Colleague, you provide outstanding customer service in our Furniture areas and create shopping experiences that make every customer feel welcomed and comfortable. In this role, you are responsible for meeting sales goals, selling protection plans , managing return rates, and promoting our loyalty program. You will continually demonstrate superior product knowledge to educate your customer and satisfy their needs.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Engage with customers to understand their furniture needs, demonstrating knowledge of store products and services to build sales and minimize returns
Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience
Utilize technology to complete customer orders, assist customers in envisioning and selecting the most suitable products for their needs, and provide support to those using devices to shop and compare
Participate in ongoing product knowledge training through both technology and vendor partners
Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues
Maintain contact with customers through the pre- and post-delivery process to ensure a positive shopping and delivery experience
Adhere to Asset Protection and inventory control compliance procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Who You Are
Flexible availability, including days, evenings, weekends and holidays
Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues
Resourceful and able to adapt quickly to changing priorities
1-2 years of related experience is required
Essential Physical Requirements You Will Perform
Prolonged periods of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, crouching, kneeling, stooping and color vision
Lifting and moving items weighing up to 50lbs.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands.
Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship
How many Customer Service & Support jobs are open in Tukwila, WA right now?
There are currently 145 open customer service & support positions in Tukwila, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tukwila, WA?
Companies currently hiring include DICK'S Sporting Goods, Ulta Beauty, Lowe's Companies, Inc., Total Wine & More, Apple, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tukwila, WA?
Yes — 2 of the 145 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Tukwila, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.