Traverse City, Michigan, United States · On-site
Job Description Template: At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of…
Skills: Customer Service, Call Center Operations, Active Listening, Problem Solving, Data Entry
Traverse City, Michigan, United States · On-site
About this role: Wells Fargo is seeking a Registered Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com. I…
Skills: Brokerage Support, Client Services, FINRA Series 7, FINRA Series 63, Microsoft Office
Traverse City, Michigan, United States · On-site
Company Description Location: 3537 W Front St Ste A, Traverse City, MI 49684 Schedule: 40 Hours Weekly: Monday to Friday 8:00 AM - 4:30 PM Sign-On Bonus: $3,000 Sign-On Bonus (Terms and Conditions Apply) More Than Just C…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Customer Service, Typing
Traverse City, Michigan, United States · On-site
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork
Traverse City, Michigan, United States · On-site
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! *****For the New Traverse City West Location!!!***** Job Description You could be the next leader we are looking for! *Check out this…
Skills: Employee Management, Customer Service, Cash Handling, Food Preparation, Delivery Driving
Traverse City, Michigan, United States · On-site
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! *****For the New Traverse City West Location!!!***** Job Description You could be the next leader we are looking for! *Check out this…
Skills: Employee Management, Customer Service, Cash Handling, Food Preparation, Delivery Driving
Traverse City, Michigan, United States · On-site
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expe…
Skills: Customer Service, Product Recommendation, Sales, Paint Mixing, Tinting Equipment Operation
Traverse City, Michigan, United States · On-site
$20/hr–$25/hr
Job DetailsJob Location: Bobs Furnace Service DBA Team Bobs - Traverse City, MI 49686Position Type: Full TimeSalary Range: $20.00 - $25.00 HourlyCustomer Service Representative $20-25 Hourly Full Time We are in search of…
Skills: Customer Service, Scheduling, Dispatching, Multi-tasking, Professional Phone Etiquette
Traverse City, Michigan, United States · Hybrid
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer and Client Focus, Issue Management, Oral Communications
Traverse City, Michigan, United States · Hybrid
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer And Client Focus, Issue Management, Oral Communications
Traverse City, Michigan, United States · Hybrid
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer and Client Focus, Issue Management, Oral Communications
Traverse City, Michigan, United States · On-site
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the custo…
Skills: Customer Service Leadership, Employee Training, Coaching, Merchandising, Marketing Implementation
Traverse City, Michigan, United States · Hybrid
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer and Client Focus, Issue Management, Oral Communications
Traverse City, Michigan, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Pharmacy Operations, Medical History Review
Traverse City, Michigan, United States · On-site
$20/hr–$25/hr
Job DetailsJob Location: Bobs Furnace Service DBA Team Bobs - Traverse City, MI 49686Position Type: Full TimeSalary Range: $20.00 - $25.00 HourlyCustomer Service Representative $20-25 Hourly Full Time We are in search of…
Skills: Customer Service, Scheduling, Dispatching, Multi-tasking, Communication Skills
Traverse City, Michigan, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Traverse City, Michigan, United States · On-site
Store - TRAVERSE CITY, MI Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloadin…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Omni-channel Processing
Traverse City, Michigan, United States · On-site
Store - TRAVERSE CITY, MI The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servi…
Skills: Retail Leadership, Sales Management, Customer Experience, Coaching, Operational Execution
Traverse City, Michigan, United States · On-site
$13/hr–$32/hr
Join the Biggby Coffee TC team in Traverse City as a Part-Time Barista and immerse yourself in a vibrant and energetic work culture. You'll be part of a fun and flexible environment, serving up delicious coffee while eng…
Skills: Drink Preparation, Customer Service, Communication, Creativity, Interpersonal Skills
Traverse City, Michigan, United States · On-site
$13/hr–$32/hr
Join the Biggby Coffee TC team in Traverse City as a Part-Time Barista and immerse yourself in a vibrant and energetic work culture. You'll be part of a fun and flexible environment, serving up delicious coffee while eng…
Skills: Drink Preparation, Customer Service, Communication, Creativity, Interpersonal Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The CSR handles a high volume of inbound calls and inquiries to resolve customer issues through research and investigation. They are responsible for maintaining professional relationships and making sales recommendations to better suit customer needs.
Candidates must have a high school diploma or GED and at least 2 years of high-volume customer service experience. Proficiency in Microsoft Office and the ability to work in a fast-paced environment are required.
GFL Environmental is looking for a talented CSR to join our team. The Customer Service Representatives will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The CSR's will actively engage customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner.
Key Responsibilities:
• Provide excellent customer service and professionalism to all customers via telephone, email, and web support
• Answer or place calls to customers to learn about and/or address their needs, concerns, or other issues with products or services
• Respond efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued
• Receive and resolve, within established guidelines, customer questions and concerns
• Answer incoming and make outbound customer telephone calls
• Engage in active listening with customers, confirming or clarifying information and diffusing escalated situations, as needed
• Build instant rapport with customers and lasting relationships with other call center team members based on trust and reliability
• Utilize job-specific software, databases, scripts, and tools appropriately when addressing a variety of different topics presented by customers
• Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service
• Engage with customers to assess needs and makes sales recommendations for products or services that may better suit identified customer needs
• Participate in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values
• Maintain a positive attitude, and promote GFL by focusing on cooperation, employee partnership and positive telephone and email interactions
• Perform other duties and responsibilities as required or requested by management
Knowledge, Skills and Competencies:
• 2+ years of high volume customer service experience, preferably in a call center environment
• High School Diploma or GED
• Able to implement solutions to general and specific customer concerns
• Able to work in fast-paced environment, meet time deadlines and perform under pressure
• Good organizational and record keeping skills
• Able to speak and communicate effectively with customers and employees both verbally and in writing
• Basic Proficiency in Microsoft Outlook, Microsoft Word and Excel
• Good problem solving ability
• Excellent data entry skills
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation. Through a strategically located network of facilities across Canada and the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers. We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements. At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life. ------------------------------------------------------------------------------------------ GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols. Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels. Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales. Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
Offices: 100 New Park Place, Vaughan, Ontario L4K 0H9, CA
There are currently 287 open customer service & support positions in Traverse City, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Munson Healthcare, Tom's Food Markets, Lowe's Companies, Inc., The TJX Companies, Inc., 4Front Credit Union, among others. Browse the listings above to see every active employer.
Yes — 18 of the 287 open customer service & support positions offer remote or hybrid work (6 remote, 12 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
