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$15/hr–$18/hr
Part-time
401(k) Plan, Merchandise Discounts, Professional Development, Opportunities For Advancement, Philanthropic Partnerships
Posted 15d ago
~40 hrs/week
Responsibilities
Act as a brand ambassador by providing personalized styling recommendations and creating authentic connections with customers. Maintain store visual standards and collaborate with the team to ensure a seamless shopping experience.
Requirements
Previous sales or customer-focused experience is preferred along with a hospitality mindset. Candidates must be technology proficient and have flexible availability including evenings, weekends, and holidays.
Full job description
About us
LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.
About the role
As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.
The impact you can have
In this role, you'll have the opportunity to:
Connect with customers and listen to their needs to create personalized customer experiences.
Share product knowledge and recommendations to help style the customer.
Use brand behaviors and personalized service to drive brand loyalty.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Partner with store leaders to achieve individual goals and daily expectations.
Build productive relationships by sharing ideas and being helpful to others.
You'll bring to the role
Sales Associate or customer-focused experience (preferred)
Brings a hospitality mindset when engaging with customers
Flexible availability – including evenings, weekends, and holidays
Technology proficient and ability to operate a point-of-sale system
Takes initiative in making thoughtful decisions
Benefits
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 1335-Dulaney Plaza-ANN-Towson, MD 21204
Position Type:
Regular/Part time
Pay Range:
$15.00 - $18.75 Hourly USD
Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
Related keywords
RetailSales AssociateStylingPOS SystemOmnichannelVisual StandardsCustomer ExperienceBrand LoyaltyMerchandisingKnitWell Group
As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
How many Customer Service & Support jobs are open in Towson, MD right now?
There are currently 274 open customer service & support positions in Towson, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Towson, MD?
Companies currently hiring include GBMC HealthCare, University of Maryland Medical System, American Eagle Outfitters Inc., Macy's, Royal Farms, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Towson, MD?
Yes — 24 of the 274 open customer service & support positions offer remote or hybrid work (3 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Towson, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.