Tainan, Taiwan · On-site
Application Deadline: The position will continue accepting applicants until filled Location: Tainan, Taiwan Professional Area: Manufacturing Services Contract Type: Permanent Professional Level: Experienced Work Group Le…
Skills: Customer Service Management, Supply Chain Coordination, SAP O2C, Advanced Excel, People Management
Tainan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Installation, Troubleshooting, Analytical Problem-solving
Tainan, Taiwan · On-site
Is able to work according standard work procedure and standard work package.Is able to solve technical issues according to specifications and quality standards to secure no delivery delay (output vs. plan) within compete…
Skills: Troubleshooting, Technical Support, Process Optimization, Installation Support, Quality Standards
Nova Ltd.Tainan, Taiwan · On-site
What we are looking for The Service Logistics Planner in Taiwan will support the local Service and Logistics team in daily operational activities related to material movements, spare parts logistics, inventory transactio…
Skills: Logistics Coordination, Inventory Management, ERP Systems, Oracle, Shipping & Transportation
Tainan, Taiwan · On-site
●Business support : Option and special deal support Business administration & documentation support Support outlook calendar /Share Point site/ maintain mail group Support travel itineraries /arrange meeting Support meet…
Skills: Business Administration, Documentation Support, Calendar Management, SharePoint, Travel Coordination
Tainan, Taiwan · On-site
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, …
Skills: System-level Troubleshooting, Optical Systems, Electromechanical Systems, Data Analysis, Technical Reporting
Tainan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Process Support, Design of Experiments, Data Analysis, Project Management, Statistical Process Control
Tainan, Taiwan · On-site
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
Skills: Team Leadership, Customer Management, Operational Leadership, Escalation Handling, Resource Allocation
ASM International N.V.Tainan, Taiwan · On-site
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more…
Skills: Process Support, Troubleshooting, Project Management, Customer Relationship Management, Technical Communication
Tainan, Taiwan · On-site
Company Description At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor …
Skills: Electrical Troubleshooting, Root Cause Analysis, High Voltage, PLC, Technical Documentation
Tainan, Taiwan · On-site
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how t…
Skills: Problem Analysis, Technical Troubleshooting, Data Analysis, Preventive Maintenance, Customer Training
Tainan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Electro-mechanical Systems, Electronic Systems, Analytical Problem-solving, Troubleshooting, Diagnostics
Tainan, Taiwan · On-site
customer support if first interface to engage customer. key customer in Taichung EUV to to support tsmc an d Micron operation events. dynamic adjust needed. Your assignment learning for material handler events/ supportin…
Skills: Communication, Interpersonal Abilities, Attention To Detail, Inventory Management, Data Collection
Tainan, Taiwan · On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Cash Handling, Foreign Exchange Transactions, Customer Relationship Management, Account Opening, Compliance Monitoring
Tainan, Taiwan · On-site
Role Summary This role is responsible for handling 24-hour roadside assistance calls and supporting drivers when vehicle issues occur. The role requires gathering information from drivers, identifying vehicle locations, …
Skills: Communication Skills, Coordination, Stress Tolerance, Emotional Stability, Taiwanese Language
Tainan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Semiconductor equipment maintenance, Troubleshooting, Analytical problem-solving, Electrical schematics, Mechanical schematics
Tainan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: Electro-mechanical Systems, Electronic Systems, Analytical Problem-solving, Troubleshooting, Diagnostics
Tainan, Taiwan · On-site
Introduction to the job Own end-to-end site UIR execution, ensuring safe, predictable, and high-quality delivery aligned with customer and business targets. Role and responsibilitiesA. Site Operation OwnershipOwn full si…
Skills: Site Operation Management, Resource Allocation, Stakeholder Management, Risk Assessment, People Leadership
Tainan, Taiwan · On-site
About the Role We are looking for a Technical Trainer to join our EUV Training Center in Tainan. In this role, you will deliver high‑quality technical training to customer support and manufacturing engineers, enabling th…
Skills: Technical Training, Facilitation, Coaching, Problem-Solving, English Communication
Tainan, Taiwan · On-site
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quali…
Skills: On-site Repair, Maintenance Service, Installation, Troubleshooting, Analytical Problem-solving
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Lead and coordinate all customer service activities, including sales order management, shipment planning, and excise reporting. Responsible for managing customer master data, product registration with NTA, and leading the customer service team to achieve factory metrics.
Requires a Bachelor's degree and 3 to 5 years of proven experience in customer service and people management. Proficiency in SAP O2C, advanced Microsoft Excel, and fluent English communication skills are essential.
Application Deadline: The position will continue accepting applicants until filled
Location: Tainan, Taiwan
Professional Area: Manufacturing Services
Contract Type: Permanent
Professional Level: Experienced
Work Group Level: WG4
Reporting to: Manufacturing Services Manager
Coordinate and lead all aspects of all Customer Service activities, including but not limited to market purchase and sales order management, shipment planning with markets and warehouses, and monthly excise reporting in collaboration with relevant partners. Responsible for the setup, maintenance, and governance of customer master data, end‑to‑end sales flow processes, and product registration with NTA.
Handle ad hoc responsibilities such as the handling of Tax Stamps and other non‑finished goods materials requiring shipment and sales coordination. Lead the execution of the annual customer satisfaction survey and develop action plans to drive continuous improvement. Ensure implementation of ISO standards and provide support for internal and external audit requirements. Incorporating IWS principles into daily operations to drive process improvements and ensure achievement of CBN. Lead, coach, and develop the Customer Service team to strengthen capabilities and achieve factory critical metrics.
As the Customer Service Supervisor, you will:
Requirements:
Creating fulfilling moments. Creating a better future.
We are a modern and dynamic company, passionate about quality and innovation. We care about our adult consumers, our planet and society - guided by our purpose: Creating fulfilling moments. Creating a better future. A subsidiary of JT Inc., JTI was founded in 1999 and has grown into a truly global business, connected to some of the world’s most iconic tobacco brands. Today, we sell our products in more than 130 markets, with the goal of bringing exceptional tobacco and nicotine experiences to our consumers, while evolving to meet their changing needs. Our strength lies in our people and the supportive, respectful culture we’ve built together. We're proud to be Equal Salary and Global Top Employer certified and we support our employees through flexible working arrangements, learning and development opportunities and dedicated wellbeing initiatives. A 'follow' confirms you are 18+
Offices: 8, rue Kazem Radjavi, Geneva, 1202, CH
There are currently 74 open customer service & support positions in Tainan, Taiwan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lam Research, ASML, DBS Bank, Onto Innovation, KLA, among others. Browse the listings above to see every active employer.
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