South San Francisco, California, United States · On-site
$65k–$80k/yr
About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We des…
Skills: Customer Support, Operations Management, Quality Assurance, Process Improvement, SOP Documentation
South San Francisco, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Patrol, Customer Service, Emergency Response, Incident Management, Communication
South San Francisco, California, United States · On-site
$78k–$90k/yr
Overview Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. Nippon…
Skills: Air Export Operations, Staff Supervision, Freight Billing, Invoicing, Compliance
South San Francisco, California, United States · On-site
Overview Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us HHM Hotels is proud to be an equal-opportunity em…
Skills: Engineering, Food and Beverage Service, Front Office Operations, Housekeeping
South San Francisco, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Patrol, Customer Service, Emergency Response, Incident Reporting, Problem Solving
South San Francisco, California, United States · On-site
$19/hr–$22/hr
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a PM Comp Busperson, you’re not just keepin…
Skills: Hospitality, Cleaning, Organization, Guest Relations, Teamwork
South San Francisco, California, United States · On-site
$34/hr–$35/hr
Safeway has an opening for a Third Person in Charge! The Third Person in Charge is responsible for the operations of the entire store when the Store Director (SD) and Assistant Store Director (ASD) are not present. The p…
Skills: Customer Service, Supervisory Skills, Store Operations, Leadership, Written Communication
South San Francisco, California, United States · On-site
$19/hr
Job Title: Server Reports to: GM FLSA: Non-Exempt Work Location: Omakase World Market Schedule (Work Hours): Minimum of 20-40 hours per week Required to work weekends, holidays, and overtime when approved Summary: The Om…
Skills: Customer Service, POS System Operation, Order Taking, Menu Knowledge, Payment Collection
South San Francisco, California, United States · On-site
$31/hr–$41/hr
Come to work for a company you can be proud to work for...and enjoy fantastic, comprehensive benefits. The hiring range for this opportunity is $31.00 to $41.00 per hour along with incentive opportunities, creating a com…
Skills: Business Banking, B2B Sales, Financial Analysis, Relationship Management, Treasury Services
South San Francisco, California, United States · On-site
$22/hr–$35/hr
Benefits: 401(k) Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Vision insurance You're the first point of contact for customers walking through…
Skills: Wireless Sales, Customer Relationship Management, Consultative Selling, Needs Diagnosis, Prospecting
South San Francisco, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrol, Emergency Response, Access Control, Incident Documentation
South San Francisco, California, United States · On-site
$24/hr–$26/hr
Be the first point of care—guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly. At SimonMed Imaging, the patient experience starts…
Skills: Customer Service, Patient Access, Insurance Verification, Healthcare Registration, Data Entry
South San Francisco, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrols, Incident Response, Access Control, Communication
South San Francisco, California, United States · On-site
$24/hr–$25/hr
Job DetailsJob Location: SFO - San Francisco, CA 94128Position Type: Full TimeEducation Level: High SchoolSalary Range: $24.00 - $25.00 HourlyJob Category: SalesAbout Us Go Rentals was founded in 1995 to meet a clear nee…
Skills: Hospitality, Customer Service, Sales, Communication Skills, Driving
South San Francisco, California, United States · On-site
$30/hr–$32/hr
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Catering Manager, you’re not just oversee…
Skills: Event Planning, Catering Management, Hospitality Management, Leadership, Teamwork
South San Francisco, California, United States · On-site
City, State:South San Francisco, California Title: Guest Service Agent Location: South San Francisco, CA FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $19.00 Job Summary: The Guest Servic…
Skills: Customer Service, Communication, Property Management Systems, Microsoft Word, Microsoft Excel
South San Francisco, California, United States · On-site
Join P&D Appliance as a Commercial Cooking & Refrigeration Service Technician! Location: San Francisco - Oakland - San Jose surrounding areas Are you a skilled technician ready to embark on an exciting journey in the hea…
Skills: Troubleshooting, Diagnosing, Repairing Commercial Equipment, HVAC, Steam Systems
South San Francisco, California, United States · On-site
$20/hr–$25/hr
Commercial HVAC Refrigeration & Cooking Equipment Apprentice Technician South San Francisco, CA Hourly rates from: $20-25/hour Overview Commercial Appliance is hiring Commercial HVAC Refrigeration & Cooking Equipment Tec…
Skills: Troubleshooting, Diagnosing, HVAC Repair, Refrigeration Repair, Commercial Cooking Equipment Repair
South San Francisco, California, United States · On-site
$20/hr–$25/hr
Commercial HVAC Refrigeration & Cooking Equipment Apprentice Technician South San Francisco, CA Hourly rates from: $20-25/hour Overview Commercial Appliance is hiring Commercial HVAC Refrigeration & Cooking Equipment Tec…
Skills: Troubleshooting, Diagnosing, HVAC Repair, Refrigeration Repair, Cooking Equipment Repair
South San Francisco, California, United States · On-site
$22/hr–$23/hr
Job Purpose: The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Responsibilities and Associated Duti…
Skills: Safe Driving, Customer Service, Logistics Management, Vehicle Maintenance, Food Safety
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The role focuses on improving the quality and scalability of the Customer Support organization by identifying operational gaps and documenting processes. Key tasks include conducting quality audits, shadowing frontline teams, and maintaining SOPs to enhance the customer experience.
Candidates need 2+ years of experience in customer support, operations, or QA with strong communication and documentation skills. Proficiency in reporting tools like Mode, Thoughtspot, or Google Sheets is preferred.
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
Zipline is seeking a Support Operations Specialist to help improve the quality, consistency, and scalability of our Customer Support organization. This role will focus on identifying operational gaps, improving workflows, documenting processes, and helping drive continuous improvement across the team.
This is a hands-on operational role. The ideal candidate will spend time reviewing support interactions, listening to calls, shadowing frontline workflows, and supporting customer interactions to better understand operational pain points and identify opportunities for improvement.
This position is based in South San Francisco, CA and will report to the US Customer Support Lead, full time onsite.
The starting cash range for this role is $65,000 - $80,000. Please note that this is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash payment for this role will depend on various factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may include equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental, and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information. To join the team, check out our career page: https://flyzipline.com/careers/
Offices: 333 Corey Way, South San Francisco, California 94080, US
There are currently 74 open customer service & support positions in South San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Allied Universal, Paul Davis Restoration, Inc., Zipline, Compass Group, Concentra, among others. Browse the listings above to see every active employer.
Yes — 2 of the 74 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
