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Full-time
bachelor degree
Bonus programs, Equity award programs
Posted 2d ago
~40 hrs/week
Responsibilities
The System Validation Engineer will perform system-level validation, testing, and troubleshooting for strategic customers, including on-site support. They will also lead failure analysis, drive root cause resolution, and maintain comprehensive test documentation.
Requirements
Candidates must have a bachelor's degree in a relevant engineering field and at least 3 years of experience in systems or firmware validation. Proficiency in scripting languages like Python and hands-on experience with BMC, IPMI, and BIOS are required.
Full job description
Job Req ID: 29931
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is seeking a System Validation Engineer to join our team. In this role, you will be responsible for providing system-level validation, troubleshooting, and technical support to strategic customers, including on-site support when required.
You will work closely with cross-functional teams to ensure smooth deployments, drive root cause analysis, and deliver high-quality technical solutions.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Perform system-level validation and testing of IPMI, Redfish, BIOS, firmware, and software tools for strategic customers, including functional, stress, regression, and automation testing.
Provide technical support for strategic customer issues by performing root cause analysis, driving resolution, and ensuring clear internal coordination and timely communication.
Support on-site deployment and validation activities at customer data centers, requiring travel to customer sites as needed.
Lead or participate in failure analysis for critical issues and prepare 8D reports, clearly documenting root causes, corrective actions, and preventive measures.
Create and maintain comprehensive test plans, test procedures, evaluation reports, and customer status dashboards.
Participate in customer and internal issue review meetings, providing technical updates and recommendations.
Support global team collaboration to maintain continuous validation coverage and timely response for high-priority projects across time zones.
Enforce system and software quality standards while identifying opportunities to improve validation processes and support efficiency.
Travel is required (25%- 30%)
Qualifications:
Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering, Information Systems, or a related field.
0-2 years of experience in systems validation, firmware validation, or technical support, preferably with data center or server industry experience.
Strong hands-on experience with BMC, IPMI, Redfish, and BIOS validation, along with system-level troubleshooting.
Proven experience supporting enterprise customers and handling complex technical issues.
Ability and willingness to travel for on-site customer support when required.
Experience with on-site deployment support or customer data center environments is highly desirable.
Solid understanding of validation methodologies, test planning, and defect tracking processes.
Proficiency in scripting languages, including Python and shell scripting, is strongly preferred.
Familiarity with networking, switch validation, or rack-level integration is a plus.
Excellent communication, documentation, and cross-functional collaboration skills.
Ability to work effectively in a fast-paced environment and manage multiple priorities under pressure.
Strong analytical and problem-solving skills with high attention to detail.
Salary Range
[[Cust_PayRanges]]
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Related keywords
System ValidationFirmwareBMCIPMIRedfishBIOSPythonShell ScriptingRoot Cause Analysis8D ReportsData CenterTest PlanningRegression TestingAutomation TestingNetworkingSwitch Validation
Supermicro® (NASDAQ:SMCI), with 30+ years of leadership in Enterprise, cloud, AI, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions® and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility.
Offices: 980 Rock Avenue, San Jose, CA 95131, US · Het Sterrenbeeld 28, ’s-Hertogenbosch, North Brabant 5215, NL · 3F., No.150, Jian 1st Rd, New Taipei City, Zhonghe Dist 23511, TW · S-7F N.E.S Bldg., 22-14, Tokyo, Sakuragaoka-cho, Shibuya-Ku, 150-0031, JP · 77 New Cavendish Street The Harley Building, London, W1W 6XB, GB
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