San Jose, California, United States · Hybrid
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in …
Skills: Customer Quality Engineering, Reliability Engineering, Root Cause Analysis, Statistical Analysis, Project Management
San Jose, California, United States · On-site
We are looking for a reliable and experienced Foor Tech to maintain and upkeep carpet and hard surface floors. Hourly Pay: $25.00 The pay listed is the hourly range or the hourly rate for this position. A specific offer …
Skills: Waxing, Buffing, Stripping, Polishing, Carpet Shampooing
San Jose, California, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Task Force Complex Catering and Events Ma…
Skills: Event Planning, Catering Management, Hospitality Management, Leadership, Teamwork
San Jose, California, United States · On-site
$24/hr–$40/hr
We have many opportunities available on our other career site pages. Click here to link to our careers page! At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Ex…
Skills: Retail Management, Personal Selling, Coaching, Inventory Control, Customer Relationship Management
San Jose, California, United States · On-site
$21/hr–$25/hr
Join our team and receive a $10,000 sign-on bonus for qualified hires!* FT External w/ Bilingual This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No re…
Skills: Bilingual Spanish, Consultative Sales, Customer Relationship Management, Retail Sales, Communication Skills
San Jose, California, United States · On-site
$19/hr–$27/hr
Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site w…
Skills: Equipment Stationing, Equipment Inspection, Mechanical Aptitude, Basic Math, Microsoft Office Suite
San Jose, California, United States · On-site
$85k–$110k/yr
Job Description The Employee Benefits Account Manager – Large Group is responsible for managing complex client relationships and the full account lifecycle for mid and large group clients (50+ lives). This role serves as…
Skills: Client Relationship Management, Employee Benefits Administration, Insurance Brokerage, Plan Design Interpretation, Open Enrollment Management
San Jose, California, United States · On-site
Our associates celebrate lives. We celebrate our associates. Supervise, plan, and schedule resources, prepare daily schedule, and oversee the activities and resources supporting various services. Delegate work and commun…
Skills: Staff Scheduling, Resource Planning, Team Leadership, Conflict Resolution, Process Improvement
San Jose, California, United States · On-site
$49k–$100k/yr
Job DetailsJob Location: San Jose - 4WP #32 - San Jose , CA 95126Position Type: Full TimeSalary Range: $49,000.00 - $100,000.00 Base+Commission/yearJob Category: SalesHourly Pay + Uncapped Commission Opportunity Pay Rang…
Skills: Automotive Sales, Customer Relationship Management, Suggestive Selling, Inventory Control, Point Of Sale Systems
San Jose, California, United States · On-site
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience…
Skills: Customer Service, Safe Driving, Manual Transmission Operation, Parallel Parking, Luggage Handling
San Jose, California, United States · On-site
Job Description The purpose of this position is to interact with customers to provide and process information in response to inquiries, concerns, and requests about their accounts. Duties include handling customers inter…
Skills: Customer Service, Account Management, Payment Processing, Typing, English Fluency
San Jose, California, United States · On-site
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
San Jose, California, United States · On-site
$37/hr–$65/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Management, Financial Planning, Customer Acquisition, Risk Management, Portfolio Management
San Jose, California, United States · On-site
The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities?Ask the customer …
Skills: Customer Service, Communication, Interpersonal Skills, Appointment Scheduling, Payment Processing
San Jose, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Patrol, Emergency Response, Access Control, Incident Management
San Jose, California, United States · On-site
$19/hr–$22/hr
Job DetailsJob Location: San Jose, CA 95138Position Type: Full TimeSalary Range: $19.06 - $22.24 HourlyJob Shift: AnyThe Plex is your premier destination for family fun, event planning, sports, dining, parties, and more.…
Skills: Customer Service, Interpersonal Skills, Verbal Communication, Written Communication, Time Management
San Jose, California, United States · On-site
$142k–$242k/yr
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into inte…
Skills: DRAM, HBM, SSD, Server Architecture, Hardware Design
San Jose, California, United States · On-site
$50k–$60k/yr
Are you passionate about community engagement, nonprofit outreach, and making a meaningful impact? Tri-Valley Collective is seeking Entry-Level Community Outreach Representatives to join our growing team. In this role, y…
Skills: Community Outreach, Fundraising, Public Engagement, Event Marketing, Interpersonal Communication
San Jose, California, United States · On-site
Please note, you need to submit your application before 11:59 p.m. on the date prior to the close date listed. Thank you for your interest in this position. Please note the following important tips for applying.All porti…
Skills: Hardware Troubleshooting, Software Troubleshooting, Network Connectivity, Customer Service, Task Management
San Jose, California, United States · On-site
$27/hr–$42/hr
Controlled Products Systems Group (CPSG), an affiliate of Chamberlain Group, is a one-stop distributor of access control and perimeter security products for professional dealers and installers across residential, commerc…
Skills: Warehouse Operations, Forklift Operation, Customer Service, Inventory Delivery, Outbound Shipment Processing
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Lead customer quality engagements for strategic Data Center and AI Accelerator customers, serving as the primary quality interface. Drive issue resolution, monitor reliability metrics, and lead cross-functional task forces to improve customer satisfaction.
Requires a Bachelor's degree in an engineering or computer science discipline with extensive experience in semiconductor or data center industries. Must be proficient in quality methodologies like 8D and FMEA, and experienced in managing high-visibility customer escalations.
WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
THE ROLE:
AMD is seeking an experienced Senior Customer Quality Engineer (CQE) to lead customer quality engagements for strategic Data Center and AI Accelerator customers.
The CQE serves as the primary quality interface between AMD and key hyperscale, enterprise, OEM, and ODM customers, driving customer satisfaction, field quality improvement, reliability performance, issue resolution, and quality leadership throughout the product lifecycle.
This highly visible customer-facing role requires strong technical expertise, quality engineering experience, analytical problem-solving skills, and the ability to influence cross-functional teams. The successful candidate will work closely with customers, Sales, Customer Engineering, Field Application Engineering, Product Line Quality, Product Engineering, Reliability, Design, Manufacturing, Operations, and Failure Analysis organizations to drive rapid issue resolution, customer satisfaction, and continuous quality improvement.
The ideal candidate combines deep technical knowledge with strong leadership, communication, and project management skills to successfully navigate complex customer environments, lead critical escalations, and drive quality outcomes across multiple organizations.
KEY RESPONSIBILITIES:
Customer Quality Leadership
Escalation and Crisis Management
Data Center Reliability and Quality Analytics
Customer Quality Reviews and Executive Communications
PREFERRED EXPERIENCE:
ACADEMIC CREDENTIALS:
This role is not eligible for visa sponsorship.
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Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.
This posting is for an existing vacancy.
together we advance_
We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_
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