Mountain View, California, United States · Hybrid
$102k–$219k/yr
Overview Are you a customer-obsessed, AI-driven program leader who thrives at the intersection of engineering, operations, and applied AI? The Azure Engineering Operations (EngOps) team is on a mission to transform Micro…
Skills: Program Management, Artificial Intelligence, Machine Learning, LLMs, Agentic AI
Redmond, Washington, United States · On-site
$110k–$155k/yr
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this poss…
Skills: Food service operations, Team leadership, Customer service strategy, Staff training, Menu management
Redmond, Washington, United States · On-site
$90k–$115k/yr
Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us…
Skills: Team Management, Automotive Diagnostics, ADAS Calibration, Field Operations, Customer Relationship Management
Charlotte, North Carolina, United States · Hybrid
$71k–$153k/yr
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer e…
Skills: Technical support, Customer experience, Problem solving, Cloud technologies, Microsoft 365
Redmond, Washington, United States · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Technical coaching, Teamwork, Communication
Marriott International Hotels, Inc.Redmond, Washington, United States · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Customer service, Food service, Table setting, Communication, Menu management
Redmond, Washington, United States · On-site
$100k–$110k/yr
Salary: $100000 - $110000 /year Pay Grade: 15 Other Forms of Compensation: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. …
Skills: Team Leadership, Event Planning, Operations Management, Client Relationship Management, Strategic Planning
Redmond, Washington, United States · On-site
$90k–$115k/yr
Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us…
Skills: Automotive diagnostics, ADAS calibration, Team management, Field operations, Technical training
Redmond, Washington, United States · On-site
$22/hr–$33/hr
Welcome to a medical center where you're the center of attention. Pay range: - Hourly $24.49 - $36.74 Sunday 7am-1:30pm 6 hour shift *May pick-up extra shifts if they are available Overlake Medical Center and Clinics has…
Skills: Customer service, Front office administration, Electronic medical records, Epic, Scheduling
Redmond, Washington, United States · On-site
$22/hr–$29/hr
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the compa…
Skills: Customer Service, Hospitality, Health Insurance Knowledge, Appointment Scheduling, Conflict Management
Redmond, Washington, United States · On-site
$23/hr–$27/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Appliance repair, Plumbing, Painting, Carpentry, Hand tools
Redmond, Washington, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Customer service, Incident response, Access control, Report writing
Redmond, Washington, United States · On-site
$24/hr–$36/hr
Welcome to a medical center where you're the center of attention. Pay range: - Hourly $24.49 - $36.74 Overlake Medical Center and Clinics has a part-time-time opportunity for a Patient Services Representative to join our…
Skills: Customer service, Telephone etiquette, Communication skills, Multi-tasking, Organization
Redmond, Washington, United States · On-site
$27/hr–$31/hr
Community: Riverpark Apartments Number of Units: 319 About Fairfield If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multi…
Skills: Property management, Leasing, Customer service, Accounting, Financial reporting
Redmond, Washington, United States · On-site
$15/hr–$25/hr
Job Summary: Join our dynamic team as a Substitute Performance Coach in a corporate fitness center setting! We are dedicated to helping our clients achieve their health and wellness goals through customized fitness progr…
Skills: Fitness Assessment, Personal Training, Group Exercise Instruction, Workout Programming, Customer Service
Redmond, Washington, United States · On-site
We are hiring immediately for full-time COOK II positions. Location: Microsoft - 15550 NE Turing St, Redmond, WA 98052 Note: online applications accepted only. Schedule: Full time schedule. Days may vary, 6:30 am - 2:30 …
Skills: Food Preparation, Grill Cooking, Customer Service, Food Safety, Sanitation
Redmond, Washington, United States · On-site
Location: Haven Heights (2122 152nd Ave NE, Redmond, WA 98052) Schedule: Sunday- Thursday, 6:00am-2:30pm Pay: $25.09/hour Status: Regular Full-Time/Non-Exempt *Applicants must be available for in-person interviews in Red…
Skills: Crisis intervention, Case management, Safety inspections, De-escalation techniques, Trauma-informed care
Redmond, Washington, United States · Hybrid
$102k–$219k/yr
Overview The Remote Help team within Windows Servicing and Delivery (WSD) builds secure, reliable, and accessible remote assistance solutions that enable organizations to support users across Windows and macOS. Our servi…
Skills: C, C++, C#, Java, JavaScript
Redmond, Washington, United States · On-site
$20/hr–$22/hr
Benefits: Earned Wage Access Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development Seeking a job that fits around your life? L…
Skills: Tax preparation, Customer service, Communication skills, Interpersonal skills, Computer skills
Redmond, Washington, United States · On-site
Pay: $21.56-$21.56/ hourly The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with m…
Skills: Cash handling, Electronic transactions, Customer service, Reliability
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Define and execute the AI operations strategy to transform Azure support into a predictive, agentic AI-driven model. Lead cross-functional initiatives to integrate LLMs and automation systems that improve resolution times and customer satisfaction.
Requires a Bachelor's degree in Computer Science or a related field and at least 2-5 years of technical engineering experience. Candidates must possess strong programming skills and experience with AI/ML systems or cloud-based support operations.
Are you a customer-obsessed, AI-driven program leader who thrives at the intersection of engineering, operations, and applied AI? The Azure Engineering Operations (EngOps) team is on a mission to transform Microsoft Cloud customers into lifelong advocates by delivering intelligent, scalable, and frictionless support experiences.
Within EngOps, the ACES organization is leading the shift to AI-first support delivery—leveraging agentic AI, LLM-powered systems, and real-time operational intelligence to reduce customer friction, improve reliability, and drive down support volume at Azure scale.
We are seeking a Senior Customer Engineering Program Manager – AI Operations to define and operationalize the next generation of AI-powered support systems for Azure Engineering Direct (AED). In this role, you will combine program leadership, data-driven decision making, and applied AI strategy to build intelligent support experiences that proactively resolve issues, empower engineers, and transform customer outcomes.In this role, you will transition AED from reactive support to predictive, AI-driven operations by scaling agentic AI systems that autonomously diagnose, recommend, and resolve issues. This transformation will drive measurable improvements in case volume reduction, MTTR, and customer satisfaction, while establishing AI Ops as a core pillar of support delivery excellence.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Required qualifications
Other Requirements
Customer Experience Program Mgmt IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
There are currently 390 open customer service & support positions in Redmond, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Microsoft, SpaceX, Kroger, Starbucks, Great Clips Inc., among others. Browse the listings above to see every active employer.
Yes — 44 of the 390 open customer service & support positions offer remote or hybrid work (11 remote, 33 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
