Customer Service & Support Jobs in Querétaro, Mexico (Now Hiring) — 51 open — Page 2

We are seeking an experienced Bilingual Recruiter to join our growing talent acquisition team.

This is a fully remote opportunity for a recruitment professional who is passionate about connecting great talent with great opportunities. The ideal candidate has strong experience recruiting within Mexico, previous BPO recruitment experience, excellent communication skills in both English and Spanish, and thrives in a fast-paced, collaborative environment.

We are looking for someone who is dependable, driven, team-oriented, and excited about building a long-term career with a growing organization.

What You'll Do

• Manage full-cycle recruitment for a variety of positions across multiple accounts and industries
• Source, screen, interview, and evaluate candidates
• Conduct English and Spanish candidate assessments
• Schedule and coordinate interviews with hiring managers
• Maintain candidate pipelines and recruitment trackers
• Create and post job advertisements across multiple platforms
• Build talent pools for current and future hiring needs
• Ensure an excellent candidate experience throughout the hiring process
• Meet hiring goals and recruitment performance metrics
• Collaborate closely with recruitment leadership and team members
• Support hiring initiatives and special recruitment projects as needed

Schedule

• Monday through Friday
• Standard schedule: 8:00 AM - 5:00 PM Eastern Time
• Must be available to work U.S. business hours

Compensation & Contract

• Competitive hourly rate paid in USD
• Compensation is negotiable based on experience and qualifications
• Independent Contractor

Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

• Windows 11 PC (Mac not supported)
• 16 GB RAM
• Dual monitors
• Webcam
• Fibre internet with a wired connection
• Backup power solution
• Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move forward in the process.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

1. Resume and Prescreen Questionnaire Review
2. One-Way Video Interview
3. Live Interview
4. Final Interview

Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position.

Why Join Us?

• Fully remote opportunity
• Stable, full-time position
• Collaborative and supportive team environment
• Opportunity for long-term growth and advancement
• Work with a growing organization focused on excellence and people-first recruitment

If you're an experienced recruiter who enjoys building strong teams, delivering results, and growing your career with a company that values commitment and collaboration, we'd love to hear from you.

Requirements

What We're Looking For

• Previous BPO recruitment experience is required
• Strong knowledge of recruitment practices within Mexico
• Fully bilingual in English and Spanish
• Strong verbal and written communication skills in both languages
• Previous experience recruiting for customer service, sales, technical support, healthcare, or BPO-related roles
• Previous remote work experience
• Experience sourcing candidates through job boards, social media, referrals, and networking
• Strong organizational and time management skills
• Ability to manage multiple requisitions simultaneously
• Comfortable working in a fast-paced environment
• Team-player mentality with a positive attitude
• Dependable, professional, and committed to delivering results