Customer Service & Support Jobs in Querétaro, Mexico (Now Hiring) — 141 open — Page 5

We're looking for a highly organized, bilingual professional to join our team as a Virtual Recruiting & Operations Assistant.

This is an exciting opportunity to support a large-scale AI data collection project by helping onboard new participants, answering questions, and ensuring a smooth candidate experience from start to finish.

You'll work closely with our recruitment team while serving as the primary Spanish-speaking point of contact for participants throughout the onboarding process.

If you're detail-oriented, enjoy working with people, and thrive in a fast-paced remote environment, we'd love to hear from you.

What You'll Do

• Communicate with applicants in fluent Spanish via email, chat, and other communication platforms.
• Explain onboarding requirements, project expectations, and payment structures.
• Send agreements, consent forms, and onboarding documentation.
• Support participants through each stage of the onboarding process.
• Answer participant questions promptly and professionally.
• Resolve onboarding issues and escalate concerns when necessary.
• Track participant progress and maintain accurate records.
• Coordinate with the recruitment team to ensure project timelines are met.
• Follow established processes while delivering excellent candidate support.

What We Offer

• Fully remote position.
• $7 USD p/hour
• Weekly payments.
• Long-term project with ongoing opportunities.
• Collaborative international team.
• Immediate start.

Technical Requirements

Applicants must have:

• Windows 11 computer (Mac not accepted)
• Minimum 16 GB RAM
• i5 processor and higher
• Webcam
• USB headset
• Reliable wired high-speed internet connection (Ethernet cable)
• Quiet professional workspace
• Backup power solution strongly preferred
• Ability to complete a technical verification

Applications that do not meet the minimum technical requirements may not be considered.

Application Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Applicants selected to move forward will complete:

1. Application Form
2. Prescreen Questionnaire
3. Video Interview
4. Live Interview via Teams with Management

Requirements

Requirements

• Native or fluent Spanish speaker.
• Strong written and spoken English.
• Previous experience as a Virtual Assistant, Recruiting Assistant, HR Coordinator, Customer Support Representative, or similar administrative role.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Comfortable working independently in a remote environment.
• Reliable computer and high-speed internet connection.
• Available to start immediately.

Preferred Qualifications

• Experience supporting recruitment or onboarding processes.
• Experience working with remote teams.
• Familiarity with Google Workspace, Microsoft Office, or similar productivity tools.
• Experience using ATS or CRM platforms is an advantage.