Philadelphia, Pennsylvania, United States · On-site
$60k/yr
About Highlight Health If you have ever helped someone through a medical bill, you know the quiet truth of the system: most patients never learn that financial assistance exists, that hospitals are often required to offe…
Skills: Verbal Communication, Written Communication, Time Management, Organizational Skills, Microsoft Outlook
Philadelphia, Pennsylvania, United States · On-site
$550/hr–$700/hr
At Two Maids, we strive to create a work environment where you can flourish. Our main goal is to make our customers' homes and lives shine, starting by ensuring our team members feel supported, heard, and cared for. Are …
Skills: House Cleaning, Attention To Detail, Interpersonal Skills, Reliability, Teamwork
Philadelphia, Pennsylvania, United States · On-site
$75k–$92k/yr
JOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeti…
Skills: Operations Management, Budget Management, Staff Supervision, Customer Service, Inventory Ordering
Philadelphia, Pennsylvania, United States · On-site
Join the future of dentistry, led by dentists We're reshaping the way patients experience dental care. By placing patients and providers at the core of our approach, we're breaking new ground in the world of dentistry. S…
Skills: Dental Assisting, Digital Radiography, Intra-oral Scanning, Infection Control, Sterilization
Philadelphia, Pennsylvania, United States · On-site
ALDI is looking for enthusiastic part-time cashiers and stockers. As a cashier, you’ll provide friendly, efficient checkout service, while as a stocker, you’ll help keep shelves stocked and organized to ensur…
Skills: Customer Service, POS System Operation, Inventory Management, Merchandising, Cash Handling
Philadelphia, Pennsylvania, United States · Hybrid
As a Support Desk Technician, you will be the frontline of technical assistance, providing comprehensive support to ensure the smooth operation of our firm’s technology infrastructure. Your role is pivotal in maintaining…
Skills: Interpersonal Skills, Written and Verbal Communication, Laptop Hardware Support, Microsoft Office 365, iManage
Philadelphia, Pennsylvania, United States · On-site
$75k–$92k/yr
JOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeti…
Skills: Operations Management, Budget Management, Staff Supervision, Customer Service, Inventory Ordering
Philadelphia, Pennsylvania, United States · On-site
$85k–$109k/yr
JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events…
Skills: Event Management, Budget Management, Up-selling, Customer Service, Revenue Forecasting
Philadelphia, Pennsylvania, United States · On-site
$19/hr–$22/hr
Job ID: 291894 Store Name/Number: PA-Chestnut St (0294) Address: 1714 Chestnut Street, Philadelphia, PA 19103, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular…
Skills: Client Consultations, Product Recommendations, Beauty Trends, Sales, Inventory Management
Philadelphia, Pennsylvania, United States · On-site
The Philadelphia Eagles are regarded as one of the most storied franchises in the National Football League. Under Chairman and CEO Jeffrey Lurie’s leadership, the organization is committed to excellence. The Eagles are g…
Skills: Customer Service, Communication, Problem Solving, Time Management, Teamwork
Philadelphia, Pennsylvania, United States · On-site
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Philadelphia, Pennsylvania, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading and Unloading, Communication
Philadelphia, Pennsylvania, United States · On-site
Overview As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it&rsqu…
Skills: Organizational skills, Multitasking, Problem-solving, Conflict resolution, Compassion
Philadelphia, Pennsylvania, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Guest Registration, Check-out Procedures, PBX Operations, Customer Service, Cash Handling
Philadelphia, Pennsylvania, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Housekeeping, Customer Service, Problem Solving, Attention To Detail, Time Management
Philadelphia, Pennsylvania, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Bartending, Wine Knowledge, Spirits Knowledge, POS Systems, Cash Handling
Philadelphia, Pennsylvania, United States · Hybrid
About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. En…
Skills: Intake Coordination, Patient Scheduling, Medicare Coverage Verification, EMR Systems, Customer Service
Philadelphia, Pennsylvania, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Safe Driving, Customer Service, Automotive Parts Knowledge, Loading And Unloading, Communication
Philadelphia, Pennsylvania, United States · On-site
AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Automotive Parts Knowledge, Sales, Inventory Management, Communication
Philadelphia, Pennsylvania, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Automotive Parts Knowledge, Communication, Inventory Management
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The Patient Engagement Specialist manages direct communication with patients to gather documentation for healthcare claim repricing. They are responsible for tracking a caseload, maintaining detailed system notes, and collaborating with the claims analysis team to improve patient access to financial assistance.
Candidates must possess excellent communication skills, proficiency in Microsoft Office, and the ability to handle sensitive patient information professionally. A bachelor's degree and 1-2 years of experience in healthcare or medical billing are preferred, along with Spanish bilingualism.
About Highlight Health
If you have ever helped someone through a medical bill, you know the quiet truth of the system: most patients never learn that financial assistance exists, that hospitals are often required to offer it, or that the amount on the bill is rarely the amount they have to pay. Most people pay what they are told to pay.
Highlight Health was built by people who decided that was not good enough. We review high-dollar healthcare claims and work directly with patients to connect them to the financial assistance programs they qualify for, so that care becomes more affordable and more within reach.
As our Patient Engagement Specialist, you are the person on the phone who helps patients navigate those programs: improving their access to care and the cost effectiveness of the care they receive.
Position Summary
The Patient Engagement Specialist supports the claims analysis team by owning direct patient communication, mostly by phone and often across several attempts to reach a patient. Some claims can be repriced without engaging the patient; others depend on the patient providing information and documentation that lets us reduce what they and their plan pay. You manage and track your own caseload and keep detailed notes in our claims system.
This is a front-line role. You work closely with the claims analysis team, and the accuracy and professionalism you bring to every patient conversation directly shapes the outcome of the claim. Excellent customer service, calm problem-solving, and clear communication are the core of the work.
Responsibilities
Patient Communication
Case Management
Collaboration and Process Improvement
Qualifications
Required
Preferred
What You Bring
Why Join Highlight Health
Nearly every American has felt the cost of healthcare. As our Patient Engagement Specialist, you are the person who helps them find a way through: connecting patients to the financial assistance and fair pricing that put quality care back within reach. Your focus and organization keep a varied caseload moving, and your work has a direct, human impact on the people we serve.
Healthcare Cost Containment Redefined
Highlight Health is redefining cost containment for self-funded health plans, participants, and stop-loss carriers. We save money for plans and participants, while assisting plan sponsors in fulfilling their fiduciary duties. We are an independent, nationally recognized healthcare cost containment company that uses innovative technology and sound industry knowledge and experience, to drive success. Our combination of expertise and technology sets the industry standard for independent healthcare cost containment and guidance services.
Offices: 399 Market St, Suite 320, Philadelphia, Pennsylvania 19106, US · 550 Broad St, Suite 1006, Newark, New Jersey 07102, US
There are currently 2,521 open customer service & support positions in Philadelphia, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Temple Health – Temple University Health System, CVS Health, Allied Universal, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 182 of the 2521 open customer service & support positions offer remote or hybrid work (101 remote, 81 hybrid).
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