Petaling Jaya, Selangor, Malaysia · On-site
Who We Are GXBank is the FIRST digital bank in Malaysia approved by Bank Negara Malaysia (BNM). Backed by Grab, our mission is simple yet powerful: to leverage cutting-edge technology to serve the unserved and underserve…
Skills: Banking Operations, Strategic Leadership, Team Management, Regulatory Compliance, Operational Excellence
Petaling Jaya, Selangor, Malaysia · On-site
Overview: The Front Desk & Admin Executive role will be responsible for providing front office support and facilities management of our Malaysia office. The position provides candidates an excellent opportunity to gain e…
Skills: Front office support, Facilities management, Stakeholder management, Vendor management, Invoice processing
Petaling Jaya, Selangor, Malaysia · Hybrid
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be …
Skills: Customer Service, Order Management, Service Operations, Stakeholder Management, Problem-solving
Petaling Jaya, Selangor, Malaysia · On-site
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our…
Skills: Order Management, Customer Service, Oracle ERP, Finance Reporting, Logistics Coordination
ContegoPetaling Jaya, Selangor, Malaysia · On-site
Senior Account Manager - POSM Application Deadline: 3 September 2026 Department: Client Services Employment Type: Full Time Location: Kuala Lumpur, Malaysia Description This role is part of the local client team for one …
Skills: Project management, Client services, POSM production, Print production, Retail activation
Petaling Jaya, Selangor, Malaysia · On-site
Mission (About the Role) As a Quality Intern at Schneider Electric, your mission is to be a proactive problem-solver and assist in improving our customer satisfaction. You'll play a crucial role in addressing post-sales …
Skills: Problem Solving, Data Analytics, Customer Relationship Management, Coordination, Analytical Skills
Petaling Jaya, Selangor, Malaysia · Hybrid
In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our prod…
Skills: Technical Training, Course Design, UPS Equipment Expertise, Electrical Engineering, Electronics Engineering
Petaling Jaya, Selangor, Malaysia · Hybrid
In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our prod…
Skills: Customer Handling, Communication Skills, Organization, Time Management, Problem Solving
Petaling Jaya, Selangor, Malaysia · Hybrid
In Schneider Electric, everything we do is geared towards advancing progress and sustainability for all—our colleagues, customers, partners, and the communities and societies we serve. Whether it's through our prod…
Skills: ADMS Deployment, SCADA Configuration, Windows Server, Virtualization, Oracle Database
Petaling Jaya, Selangor, Malaysia · On-site
Join our dynamic Customer Care team and be the voice of excellence in customer support! We're looking for a Commercial Customer Care Intern who's passionate about delivering exceptional experiences and driving customer s…
Skills: Order Processing, Customer Support, Lead Qualification, Communication Skills, Organizational Skills
Petaling Jaya, Selangor, Malaysia · Hybrid
Customer Care Analyst I (Fixed Term) Job Description Become part of the team powering household names like Kleenex®, Cottonelle®, Scott®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and t…
Skills: Customer service, Order management, Supply chain, Logistics, Stakeholder management
Petaling Jaya, Selangor, Malaysia · Remote OK
Responsibilities Responsible in resolving technical issues and providing support to stakeholders Support the launches of products and features, working with both business op and engineering to gather requirements, config…
Skills: Technical Support, Troubleshooting, Incident Management, SDLC, Jira
Petaling Jaya, Selangor, Malaysia · Hybrid
Order to Cash Team Leader (Fixed Term) Job Description Become part of the team powering household names like Kleenex®, Cottonelle®, Scott®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and…
Skills: Order to cash, Credit and collections, Cash application, Pricing, Trade promotions
Petaling Jaya, Selangor, Malaysia · Hybrid
Claims Analyst I (Fixed Term) Job Description Become part of the team powering household names like Kleenex®, Cottonelle®, Scott®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chan…
Skills: Claims Management, Accounts Receivable, Order-to-Cash, Credit Management, Customer Operations
Petaling Jaya, Selangor, Malaysia · On-site
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people,…
Skills: Sales management, Coaching, Mentoring, Insurance industry knowledge, Financial product knowledge
Petaling Jaya, Selangor, Malaysia · On-site
Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping o…
Skills: Customer service, Order management, Communication skills, Problem solving, SAP
AbbottPetaling Jaya, Selangor, Malaysia · On-site
PURPOSE OF ROLE Utilizing concierge service with efficiency for targeted scope of requests with strong focus on operational excellence and delivery to meet high volume demandsThis role is empowered to surpass expectation…
Skills: Customer Service, HR Operations, English Communication, Time Management, Attention To Detail
Marriott International Hotels, Inc.Petaling Jaya, Selangor, Malaysia · On-site
POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies…
Skills: Financial record keeping, Accounts payable, Data entry, Spreadsheet management, Mathematical accuracy
Petaling Jaya, Selangor, Malaysia · On-site
Oversee the day-to-day management of the branch and delivery of high-quality service to achieve customer service excellence and optimal profitability of business targets in line with CIMB Bank's strategic objectives
Skills: Branch Management, Customer Service, Business Development, Profitability Management, Strategic Planning
Petaling Jaya, Selangor, Malaysia · On-site
Perform branch operation transactions and provide efficient and effective service to achieve optimal customer satisfaction
Skills: Customer Service, Branch Operations, Transaction Processing, Investment Products, Deposit Products
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The Head of Banking Operations will provide strategic leadership to drive operational excellence and ensure compliance with regulatory standards. They will collaborate with cross-functional teams to implement efficient workflows and lead digital transformation initiatives.
Candidates must have a minimum of 15 years of experience in banking operations, including at least 10 years in large-scale team management. The role requires exceptional analytical and problem-solving skills, along with the ability to thrive in a fast-paced digital environment.
GXBank is the FIRST digital bank in Malaysia approved by Bank Negara Malaysia (BNM). Backed by Grab, our mission is simple yet powerful: to leverage cutting-edge technology to serve the unserved and underserved—the everyday Malaysians and MSMEs who need it most.
We are a team driven by passion, innovation, and a shared purpose to redefine the financial landscape. If you're tired of legacy systems and want to build something that truly matters, you belong here.
As our Head of Banking Operations, you'll play a pivotal role in shaping the future of digital banking operations. This role requires a strategic mindset to drive operational excellence, ensuring our digital bank delivers seamless, compliant, and customer-centric services at scale.
a) Strategic Leadership & Coaching
Provide high-level oversight of day-to-day operational activities, ensuring alignment with the Bank's strategic vision.
Guide, mentor, and coach Team Leaders within Banking Operations to foster a culture of high performance and continuous growth.
b) Operational Excellence & Compliance
Guarantee that all assigned cases are processed in strict accordance with operational manuals and SOPs, consistently meeting or exceeding established SLAs.
Uphold the highest standards of regulatory compliance and internal banking protocols across all processes.
Ensure robust documentation and immediate escalation of all errors or incidents to maintain operational integrity.
c) Cross-Functional Collaboration & Innovation
Partner with Product owners, Business Heads, and stakeholders to design, review, and implement efficient operational workflows.
Drive digital transformation by identifying pain points and leveraging operational insights to recommend and implement process enhancements.
Coordinate with AML, Fraud Operations, and Customer Experience teams to resolve complex queries and escalations effectively.
Minimum 15 years of related experience in banking operations with minimum 10 years' experience in managing large-scale teams, with a track record of driving results through others.
Exceptional communication, analytical, and problem-solving skills, with the ability to lead with confidence.
An agile professional capable of thriving in a fast-paced, high-pressure digital environment.
Meticulous, self-driven, and highly motivated, possessing a positive "can-do" spirit and the ability to work independently.
Banking made better
At GXS, we're not just another bank. We're on a mission to make banking better for everyday consumers and small businesses. Better is a journey and we're here to stay the course.
Offices: Singapore, SG
There are currently 293 open customer service & support positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., CIMB BANK BERHAD, DKSH, NTT DATA, Inc., Grab, among others. Browse the listings above to see every active employer.
Yes — 57 of the 293 open customer service & support positions offer remote or hybrid work (5 remote, 52 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
