Paris, Ile-de-France, France · Hybrid
About Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 …
Skills: Technical Writing, Docs-as-code, Git, Markdown, MDX
Paris, Ile-de-France, France · On-site
Missions SSP recrute un Employé Polyvalent de Restauration, une personne dynamique, passionnée et convaincue que le meilleur ingrédient d'un bon service, c'est l’attention portée à chaque client. Vos missions sont les su…
Skills: Customer Service, Food Preparation, Inventory Management, Hygiene Standards, Food Safety
Paris, Ile-de-France, France · On-site
$45k–$60k/yr
Trading Application Support Specialist – Paris – (F/H) Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities a…
Skills: Issue Analysis, Troubleshooting, Customer Communication, Product Deployment, Linux
Paris, Ile-de-France, France · On-site
Missions SSP recrute un Employé Polyvalent de Restauration, une personne dynamique, passionnée et convaincue que le meilleur ingrédient d'un bon service, c'est l’attention portée à chaque client. Vos missions sont les su…
Skills: Customer Service, Food Preparation, Hygiene Standards, Food Safety, Stock Management
Paris, Ile-de-France, France · On-site
Missions SSP recrute un employé polyvalent de restauration, une personne dynamique, passionnée et convaincue que le meilleur ingrédient d'un bon service, c'est l’attention portée à chaque client. Vos missions sont les su…
Skills: Customer Service, Food Preparation, Inventory Management, Hygiene Standards, Food Safety
Paris, Ile-de-France, France · On-site
Venez rejoindre l'aventure Legami ! 🌟 Qui sommes-nous ? LEGAMI est une marque italienne née en 2003 avec l’objectif de faire vivre des émotions positives à travers des objets qui accompagnent la vie quotidienne des pers…
Skills: Retail Sales, Inventory Management, Visual Merchandising, Customer Relationship Management, Performance Analysis
Paris, Ile-de-France, France · On-site
Description de l'entreprise Orfea, qui sommes-nous ? Créée en 2003 du rapprochement entre les groupes SNCF et Accor, Orfea assure l'hébergement du personnel SNCF en déplacement professionnel grâce à 330 collaborateurs ex…
Skills: Sales Administration, Customer Relationship Management, CRM Tools, Client Portfolio Management, Data Analysis
Paris, Ile-de-France, France · On-site
$2k–$2k/yr
Chez PIZI, chaque service repose sur une organisation fluide entre la cuisine et la salle. Le commis de salle en est un maillon essentiel, garantissant la rapidité et la précision du service. Au cœur …
Skills: Table Clearing, Table Setting, Kitchen-to-Dining Room Liaison, Team Coordination, Attention To Detail
Paris, Ile-de-France, France · Hybrid
$37k–$41k/yr
About us 💙 Implicity is a digital MedTech, that brings outstanding innovations to cardiologists, thanks to Big Data and Artificial Intelligence. Thanks to our leading cardiac remote monitoring platform, it’s way easier …
Skills: Customer Success, Account Management, Onboarding, Customer Retention, SaaS
Paris, Ile-de-France, France · On-site
Chargé(e) de Relation Client et Marketing - Alternance H/F Le poste et son environnement Laplace s’affirme comme la référence du conseil en gestion privée depuis plus de 30 ans. Présents en France et à l’international, n…
Skills: Data Analysis, Data Marketing, CRM Tools, Customer Behavior Analysis, Excel
Paris, Ile-de-France, France · Hybrid
Rejoins la nouvelle aventure de la LegalPlace Academy 🚀 En quelques années, LegalPlace est devenue l’une des références françaises de la legaltech avec une ambition claire : permettre à chaque entrepreneur de créer, pil…
Skills: Customer Success Management, Onboarding, KPI Tracking, Community Management, Process Optimization
Paris, Ile-de-France, France · On-site
🏢 À propos de Deskeo : Fondée en 2016 par Frank Zorn et Benjamin Teboul et adossée à Newmark Group, Deskeo a perfectionné l'art de concevoir et de construire des lieux de vie qui vous ressemblent. Avec un parc immobilie…
Skills: Guest Relations, Hospitality Management, Barista Skills, Event Coordination, Customer Service
Paris, Ile-de-France, France · On-site
L'œil est une œuvre d'art. Chez Iris Galerie, nous célébrons la beauté stupéfiante et singulière de l'œil, en partageant avec nos visiteurs les émotions profondes qu'il suscite. Seul, en couple ou en famille, nous vous p…
Skills: Leadership, Retail Management, Customer Experience, Team Coaching, KPI Optimization
Paris, Ile-de-France, France · On-site
DESCRIPTION Brach Paris s’est installé au cœur de l’imposant XVIe arrondissement. Evok y réveille un art de vivre convivial et sophistiqué. L’adresse offre une expérience immersive et inspirée pour les visiteurs qui de…
Skills: Front Office Management, Luxury Hospitality, Team Leadership, Guest Relations, Revenue Management
Paris, Ile-de-France, France · On-site
Company Description De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinc…
Skills: Sales Management, Business Development, Staff Management, Inventory Management, Customer Service
Paris, Ile-de-France, France · Hybrid
$800/hr–$1k
About us 💙 Implicity is a digital MedTech, that brings outstanding innovations to cardiologists, thanks to Big Data and Artificial Intelligence. Thanks to our leading cardiac remote monitoring platform, it’s way easier …
Skills: Customer Relationship Management, Technical Support, Project Management, Data Analysis, Process Optimization
Paris, Ile-de-France, France · Hybrid
Join Cafeyn Group and Kidjo Kidjo is a children’s content platform offering videos, games, and stories designed to provide a safe, educational, and ad-free experience for families. Kidjo is part of Cafeyn Group, a leadin…
Skills: Content Management, Digital Marketing, Social Media Management, Market Research, Copywriting
Paris, Ile-de-France, France · On-site
Description de l'entreprise Human Magnet est une agence spécialisée dans le Recrutement et le pilotage des projets de Marque Employeur dans l'Hôtellerie-Restauration. Notre promesse pour les candidats est d’avoir un entr…
Skills: Customer Service, Hospitality Management, Food and Beverage Service
Paris, Ile-de-France, France · Hybrid
Job Description Join the team redefining how the world experiences design. Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job descriptions can feel a bit formulaic sometimes, but we pro…
Skills: Community Engagement, Marketing, Event Facilitation, Data Analysis, Partnership Building
Paris, Ile-de-France, France · Hybrid
VOTRE RÔLE ET VOS MISSIONS Directement rattaché au Responsable de Pôle Commercial, l'Inspecteur grands comptes IARD Enseignement Aquitaine/ Midi-Pyrénées/ Limousin F/H a pour principales …
Skills: Direct Sales, Negotiation, Risk Assessment, P&C Insurance Knowledge, CRM Proficiency
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Develop and maintain a wide range of technical content using a docs-as-code workflow, including user guides and UI copy. Collaborate across product, engineering, and design teams to ensure accurate, user-centric documentation and optimize content processes.
Requires at least 3 years of technical writing experience with fluency in Git and Markdown/MDX. Candidates must possess a strong editorial eye and the ability to explain complex technical concepts to diverse audiences.
Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).
Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.
But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.
It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.
To learn more about us: About Swan ; Our story.
Swan is seeking a talented, fast-moving, and driven Technical Writer to join our Documentation team on a freelance basis. We're a team of ambitious individuals driven by clear communication and a passion for continuous improvement.
We tackle complex challenges collaboratively, and our team plays a crucial role in ensuring our partners, their users, and our internal teams can effortlessly leverage our cutting-edge product. Our team owns a diverse range of content, including technical product documentation, localised help centre articles, engaging partner e-learning, intuitive UX writing, and vital partner communications.
As a Technical Writer at Swan, you won't just write; you'll be a key enabler of our product's success, directly impacting user adoption and satisfaction.
As a Technical Writer, you will develop and refine a wide range of content across Swan's documentation ecosystem. You are a highly driven go-getter who moves fast, balances multiple project schedules, and proactively collaborates across teams to deliver a unified, user-centric content journey.
Your core responsibilities include:
Docs-as-code production and migration:
Write and maintain content directly in a docs-as-code workflow (Git, Markdown/MDX).
Migrate existing content, such as help centre articles, into version-controlled repositories with peer review.
Full content creation: Independently write clear, accurate content for moderately complex features across various asset types—including user guides, help centre articles, and UI copy.
Smart tool and AI workflow execution: Responsibly use approved AI tools to improve workflow efficiency, leveraging your strong editorial eye to ensure all final content is high-quality, accurate, and human.
Proactive collaboration: Work closely with Product, Engineering, Design, Marketing, Customer Experience, and Implementation teams to gather requirements, manage project expectations, and ensure absolute accuracy.
Process and tool optimisation: Utilise our core tools (Zendesk, CMS, docs-as-code) effectively, suggesting smart improvements to content processes to help streamline the overall team workflow.
Lifecycle and performance tracking: Manage the full lifecycle of individual content assets from creation to publication, and use established dashboards to track and report on your content's performance.
Experienced technical writer: You have a proven track record in technical writing (typically 3 or more years), with experience managing multiple projects simultaneously to meet deadlines.
Docs-as-code fluency: You're comfortable working in Git and Markdown or MDX, and you've used a docs-as-code workflow before. Experience migrating content across different frameworks is a strong plus.
Strong editorial eye: You can self-edit effectively and review peers' work for correctness. You know the difference between mediocre and excellent writing, ensuring content is clear and engaging for different audiences.
Go-getter mindset: You are proactive and thrive in a fast-paced environment. You gather feedback from users and teams to ensure your content meets audience needs.
Technical and tool literacy: You can independently learn and explain moderately complex technical concepts.
Accessibility and localisation champion: You independently apply established best practices for accessibility and global localisation during content creation.
Growth-minded: You proactively seek out feedback to improve your work, quickly adapt to new tools or processes, and are a reliable, positive team contributor.
It's okay if you don't tick every single box – if you're passionate about creating impactful documentation and believe you have the core skills, we strongly encourage you to apply! 🙌
Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.
When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.
✨ Our values:
Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.
Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.
Long Term: We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.
Excellence: We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.
Be Human: We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.
You can find out more about our culture.
A 30-min video call with our Talent Acquisition Specialist, to get to know you, understand your career expectations, and answer your questions
An interview with the Hiring Manager
A take-home case study followed by a debrief with a Peer
A Final interview with a member of the Executive Committee
Bringing banking into the software businesses use everyday.
Swan is the leading European fintech specialized in embedded banking. Companies of all kinds can unlock the full potential of their product by embedding Swan's banking features such as accounts, cards, and payments. Founded in 2019, Swan processes over 1 billion euros of transactions per month, for 150+ companies, and operates across thirty European countries. The company has received growth capital from leading VC investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a Mastercard principal member and a licensed financial institution, regulated by the French banking authority (ACPR).
Offices: Paris, Île-de-France 75011, FR · Pau Claris 79, Barcelona, 08010, ES · Falckensteinstraße 49, Berlin, BE 10997, DE · Singel 542, Amsterdam, North Holland 1017 AZ, NL
There are currently 1,084 open customer service & support positions in Paris, France listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, SMCP – Sandro, Maje, Claudie Pierlot, Fursac, Marriott International Hotels, Inc., SSP Group plc, Buccellati, among others. Browse the listings above to see every active employer.
Yes — 223 of the 1084 open customer service & support positions offer remote or hybrid work (31 remote, 192 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
