Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs…
Skills: Customer Service, Order Management, Inside Sales Support, Microsoft Outlook, Microsoft Excel
AO Garcia Agency
Stop Building Someone Else's Dream - Remote Opportunity
Oakville, Ontario, Canada · Remote Solely
Entry level
Build a Meaningful Career—From the Comfort of Home Are you looking for more than just a job? Do you want a career where you can make a meaningful impact, enjoy the flexibility of working from home, and grow with a suppor…
Join a Fast-Growing Remote Team Are you looking for a career where your hard work is recognized and your growth has no limits? Join a fast-growing, technology-driven organization that values motivated individuals who are…
Skills: Virtual consultations, Client relationship management, Web conferencing, Administrative tasks, Communication
Join a Fast-Growing Remote Team Are you looking for a career where your hard work is recognized and your growth has no limits? Join a fast-growing, technology-driven organization that values motivated individuals who are…
Join a Fast-Growing Remote Team Are you looking for a career where your hard work is recognized and your growth has no limits? Join a fast-growing, technology-driven organization that values motivated individuals who are…
Skills: Virtual consultations, Client relationship management, Web conferencing, Administrative tasks, Communication
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To assist …
ABC Supply, North America’s largest distributor of exterior and interior building products, is seeking a motivated Delivery Material Handler / Roof Loader to join our team. The Delivery Material Handler works closely wit…
Skills: Material handling, Roofing material delivery, Forklift operation, Customer service, Safety compliance
Commissionaires Great Lakes
Identification Technician - Oakville
Oakville, Ontario, Canada · On-site
Mid level
INTRODUCTION Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a mandate that prioritizes providing meaningful employment for veterans and others committed to the well being o…
Join a Fast-Growing Remote Team Are you looking for a career where your hard work is recognized and your growth has no limits? Join a fast-growing, technology-driven organization that values motivated individuals who are…
Skills: Client relations, Virtual consultations, Web conferencing, Communication, Administrative tasks
At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day,…
Skills: Leadership, Customer service, Route management, Team development, Coaching
At UniFirst, we Always Deliver—for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day,…
Skills: Leadership, Customer service, Route management, Team development, Coaching
WHO WE ARE DRMG (Direct Response Media Group) is Canada's leading Direct Mail company, specializing in Targeted Direct Mail Campaigns that have helped businesses of all sizes boost sales and brand recognition for more th…
Company Description Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organ…
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Company Description If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes …
Skills: Customer service, Team leadership, Coaching, Inventory management, Merchandising
Who We Are; Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999. As…
Skills: Customer service, Sales, Product knowledge, Merchandising, Communication
Who We Are; Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999. As…
Skills: Customer service, Sales, Product knowledge, Merchandising, Communication
The Opportunity: We are seeking an Implementation Manager, independently motivated and ready to make our high-functioning Professional Services Team even better. As an Implementation Manager, you will be our new customer…
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$54k–$65k/yr
Full-time
Posted 7d ago
~40 hrs/week
Responsibilities
The Customer Service Representative manages customer and sales representative requests via email and phone while accurately processing orders and order changes. They coordinate with internal departments such as Credit, Planning, and Shipping to ensure timely order fulfillment and resolution of issues.
Requirements
Candidates must have 3–5 years of experience in customer service or order management within a computer-based business environment. Proficiency in Microsoft Office applications and experience with business systems like AS400 or Microsoft Dynamics D365 are required.
Full job description
Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of residential and commercial pool and spa equipment including pumps, filters, heating, cleaners, salt chlorinators, automation, lighting, safety, flow control and energy solutions at our company owned facilities. Headquartered in Charlotte, North Carolina, Hayward also has facilities in Tennessee, Arizona, and Rhode Island as well as Canada, Spain, France, Australia, and China.
Summary:
The Customer Service Representative provides accurate, timely, and professional support to customers and sales representatives across all standard Hayward Flow Control product lines. This position takes ownership of day-to-day customer service and order-management activities, using sound judgment to prioritize requests, coordinate with internal departments, and follow each matter through to completion. Through reliable and responsive service, the role contributes to customer satisfaction, efficient operations, and continued business growth.
Major Tasks and Responsibilities:
Manages assigned customer and sales representative requests received through email and by telephone, responding in a timely, professional, and courteous manner.
Processes customer orders and order changes accurately, verifying purchase order details, pricing, product availability, and shipping requirements.
Provides customers, distributors, and sales representatives with price and delivery information, order status, availability, lead times, and standard product information.
Completes invoicing and coordinates returns and warranty requests in accordance with established procedures.
Maintains accurate and organized electronic records, customer correspondence, and supporting order documentation.
Coordinates with Credit, Planning, Shipping, and other internal departments to resolve issues, support order fulfillment, and keep customers informed of order and delivery status.
Prioritizes requests based on urgency and business needs, tracks outstanding items, and follows each matter through to completion.
Understands customer needs, works collaboratively to fulfill requests, supports positive business relationships, and escalates complex matters appropriately.
Requirements:
Ability to work effectively in a fast-paced, computer-based office environment while managing multiple customer requests through email and business systems.
Possesses intermediate proficiency in Outlook, including searching, forwarding, editing, downloading and attaching files, as well as a working knowledge of Excel, Teams, OneDrive, Adobe, and Windows-based file management.
Has experience using business systems to process customer or sales orders and understands essential purchase-order information; familiarity with AS400 or Microsoft Dynamics D365 is an asset.
Demonstrates ownership and strong attention to detail by verifying information for accuracy and completeness, tracking outstanding items, and following assigned requests through to completion.
Uses sound judgment to prioritize multiple requests based on urgency, customer needs, and business requirements.
Able to understand and consistently execute multi-step workflows across different systems.
Demonstrates the ability to learn and apply new information, systems, and procedures effectively.
Communicates clearly, professionally, and courteously, both verbally and in writing; works collaboratively with customers, sales representatives, and internal departments; and recognizes when an issue should be escalated.
Proactive and resourceful in locating information and using available tools to support learning and routine problem-solving.
Ability to communicate in French is considered an asset but is not a requirement for the position.
Education and Experience:
3–5 years of experience in customer service, order management, inside sales support, or a related computer-based business environment.
For over a century, Hayward Holdings, Inc. (NYSE: HAYW) has served the community, transforming the experience of water through exceptional products, outstanding service and innovative technology.
As a leading global designer and manufacturer of pool and outdoor living technology, Hayward offers a comprehensive range of energy-efficient and sustainable residential and commercial pool equipment. This includes pumps, filters, heaters, cleaners, sanitizers, LED lighting, and water features—all seamlessly connected through Hayward’s user-friendly IoT-enabled SmartPad™.
Hayward Flow Control, a division of Hayward Holdings, Inc., stands as a leading manufacturer of industrial thermoplastic valves and process control products. Pioneering the development of the first thermoplastic ball valves over 60 years ago, Hayward Flow Control's products, crafted from industrial-grade thermoplastics, boast unparalleled corrosion and chemical resistance. Additionally, they ensure the purity of media, setting them apart from traditional metal-based flow control products.
Today, Hayward continues to lead the way, upholding its commitment to producing top-tier products and delivering outstanding customer service.
Offices: 1415 Vantage Park Dr, Suite 400, Charlotte, North Carolina 28203, US
Pool Systems Design and ManufacturingConsumer GoodsE-CommerceIndustrialManufacturing
How many Customer Service & Support jobs are open in Oakville, Canada right now?
There are currently 397 open customer service & support positions in Oakville, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Oakville, Canada?
Companies currently hiring include Loblaw Companies Limited, Walmart, Global Elite Consultants, Starbucks, FCT, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Oakville, Canada?
Yes — 96 of the 397 open customer service & support positions offer remote or hybrid work (52 remote, 44 hybrid).
How do I apply for Customer Service & Support jobs in Oakville, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.