Customer Service & Support Jobs in Oak Brook, IL (Now Hiring) — 230 open — Page 12

Description

The first-ever full-service restaurant inside a Crate and Barrel store, the Table at Crate is a modern, casual restaurant featuring Bill Kim’s morning-to-evening menu full of clever twists. The Table at Crate brings together the things we love best—connecting people, creative food and timeless design.  

Server Responsibilities

• Greet guests, accurately take food and drink orders and enter them into the point of sale system.
• Accurately record and account for all items ordered, process payments, and balance all sales and receipts in compliance with restaurant policies and procedures.
• Make a constant effort to tailor service and add personalization.
• Participate in daily service pre-shift meetings.
• Take ownership of designated station.
• Maintain a comprehensive knowledge of menu items, food preparation techniques, and culinary terminology.
• Articulately describe all menu items, including daily additions to the menu.
• Facilitate the ongoing cleaning and maintenance of workstations according to established restaurant procedures.
• Assist other stations whenever necessary.
• Assist in training new service staff.
• Report problem situations to management immediately.
• Attend mandatory meetings when scheduled.
• Always recommend specials, meals, appetizers, and/or beverages to the guests in an up-selling manner and answers any questions.
• Monitor guests to fulfill additional requests.
• Communicate any difficulties, guest comments, and other relevant information to your manager.

Server Benefits

• Generous Paid Time Off (earn immediately, up to 80 hours in your first year!) 
• Premium holiday pay  
• Dining Discount and Family Meal 
• Medical, Dental and Vision insurances (must average 30 hrs/week) 
• Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered 
• Naturalization Exam Reimbursement 
• Referral Program Bonus 
• Pre-tax Commuter Benefits 

Requirements

• At least 18 years of age. 
• High school education or equivalent. 
• Minimum three years of upscale casual or fine dining experienced preferred.
• A valid food handler and BASSET certifications.
• Able to perform server and bus person’s duties.
• Read, write, speak, and understand English comprehensively.
• Have basic math skills.
• Basic computer skills. 
• Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations. 
• Ability to lift and carry objects weighing up to 20 pounds on a regular basis.  
• Frequent long periods of standing and walking are expected during the workday.  
• Ability to reach for objects and stoop or bend as needed to perform job duties.  
• This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions.