Newport Beach, California, United States · On-site
$23/hr–$23/hr
Job DetailsLevel: EntryJob Location: Balboa Bay Resort - Newport Beach, CA 92663Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $23.20 - $23.20 HourlyTravel Percentage: NoneJob Shift: AnyJob Category:…
Skills: Customer Service, Communication Skills, Basic Mathematics, Computer Literacy, Conflict Resolution
Newport Beach, California, United States · On-site
Overview The Service Lot Attendant-Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicl…
Skills: Manual Transmission Driving, Automatic Transmission Driving, Customer Service, Vehicle Maintenance, Organization
Newport Beach, California, United States · On-site
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience…
Skills: Manual Transmission Driving, Guest Relations, Conflict Resolution, Cash Handling, Team Leadership
Newport Beach, California, United States · On-site
$23/hr–$23/hr
Job DetailsLevel: EntryJob Location: Balboa Bay Resort - Newport Beach, CA 92663Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $23.20 - $23.20 HourlyTravel Percentage: NoneJob Shift: AnyJob Category:…
Skills: Customer Service, Communication Skills, Basic Mathematics, Computer Literacy, Conflict Resolution
Newport Beach, California, United States · On-site
$33/hr–$65/hr
Company Description At Land Rover Newport Beach, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned…
Skills: Vehicle Diagnosis, Vehicle Reconditioning, Road-testing, Hazardous Waste Disposal, Customer Service
Newport Beach, California, United States · On-site
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the im…
Skills: Multi-tasking, Customer Service, Table Setting, Bussing, Communication Skills
Newport Beach, California, United States · On-site
$24/hr–$30/hr
Salary Range $24.76 - $30.94* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Food and Beverage Service, Table Service Guidelines, Culinary Terminology, Wine and Spirits Knowledge, POS Systems
Fountain Valley, California, United States · Hybrid
$70k–$80k/yr
Job Description: The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Safe Act; Loan Originators; FINRA. At Bank of America, we …
Skills: Advisory, Account Management, Client Experience Branding, Customer and Client Focus, Oral Communications
Fountain Valley, California, United States · On-site
$70k–$80k/yr
Job Description: The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; Safe Act; Loan Originators; FINRA. At Bank of America, we …
Skills: Advisory, Account Management, Client Experience Branding, Customer and Client Focus, Oral Communications
Newport Beach, California, United States · On-site
$16/hr–$43/hr
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients,…
Skills: Client Service, Financial Product Knowledge, Microsoft Office, Time Management, Interpersonal Skills
Newport Beach, California, United States · On-site
About Renaissance Newport Beach: Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People Firs…
Skills: Beverage Preparation, Customer Service, Upselling, Point Of Sale (POS), Inventory Management
Newport Beach, California, United States · On-site
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Mixology, Customer Service, Beverage Preparation, Point Of Sale (POS), Inventory Management
Newport Beach, California, United States · On-site
$120k–$150k/yr
Job DetailsJob Location: COR - NEWPORT BEACH, CA 92660-6419Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $120,000.00 - $150,000.00 Salary/yearTravel Percentage: Road WarriorJob Category: Business De…
Skills: Account Management, Business Development, Strategic Partnership Building, UHNWI Relationship Management, Contract Negotiation
Newport Beach, California, United States · Remote OK
$99k–$165k/yr
Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more…
Skills: Financial Planning, Investment Solutions, Consultative Sales, Customer Service, Risk Mitigation
Newport Beach, California, United States · On-site
$24/hr–$40/hr
Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more…
Skills: Client Relationship Management, Financial Planning, Investment Solutions, Consultative Selling, Risk Mitigation
Newport Beach, California, United States · On-site
$20/hr–$20/hr
Job DetailsJob Location: Newport Beach, CA 92660Salary Range: $20.15 - $20.15 HourlyEssential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. P…
Skills: Customer Service, Camplife Reservation Software, POS Systems, Spreadsheets, Communication
Newport Beach, California, United States · On-site
$175k–$225k/yr
Job DetailsJob Location: COR - NEWPORT BEACH, CA 92660-6419Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $175,000.00 - $225,000.00 Salary/yearTravel Percentage: Up to 25%Job Category: ExecutiveCall …
Skills: Contact Center Leadership, Operational Rigor, Workforce Management, KPI Management, Data Analysis
Newport Beach, California, United States · On-site
$50k–$91k/yr
Application Deadline: 08/30/2026 Address: 4400 MacArthur Blvd. Job Family Group: Wealth Sales & Service Provides support and product expertise for the financial planning business development, sales and service delivered …
Skills: Financial Planning, Wealth Management, Client Relationship Management, Market Research, Analytical Problem Solving
Newport Beach, California, United States · On-site
$16/hr–$24/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Beauty Consultation, Makeup Application, Skincare Knowledge, Clienteling
Newport Beach, California, United States · On-site
$90k–$213k/yr
At Fletcher Jones Motorcars, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’…
Skills: Customer Service, Repair Order Preparation, Sales, Communication, Time Management
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The Front Desk Agent manages guest registrations, room assignments, and payment verification while providing information about hotel amenities. They are responsible for maintaining accurate guest accounts, resolving complaints, and coordinating with other departments to ensure guest satisfaction.
A minimum of two years of guest or customer service experience is preferred, along with basic math and computer skills. Candidates must be able to communicate effectively in English and maintain a professional appearance while working flexible schedules.
Job DetailsLevel: EntryJob Location: Balboa Bay Resort - Newport Beach, CA 92663Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $23.20 - $23.20 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelPosition Summary:
Represents the hotel to the guests throughout all stages of the guest's stay. Assists with a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.
Duties & Responsibilities
Welcomes guests by greeting them in an enthusiastic and professional manner, answering questions and responding to requests. Provides information about hotel and hotel amenities.
Registers hotel guest by obtaining or confirming room requirements, verifying pre- registration, assigning rooms, obtaining information and signatures. Issues door key cards. Establishes guest credit by verifying credit cards or obtaining cash. Seeks opportunities to maximize revenue.
Directs guest to hotel rooms by showing room locations on a hotel map. Calls Bellperson.
Effectively deals with internal and external customers, some of who may require a high level of patience, tact and diplomacy to defuse anger. Collects accurate information and resolves conflicts. Keeps immediate supervisor promptly and fully informed of any problems, potential safety issues, or unusual situations so prompt corrective action may be taken. Communicates with other departments to fulfill guest needs.
Maintains hotel records by entering required room and guest account data into systems. Performs all guest accounting functions according to hotel procedure to ensure all guest and house accounts are completed and accurate. Collects hotel revenue by entering services and charges, computing bills and obtaining payments. Runs all necessary reports and balances paperwork.
Maintains accuracy of cash banks. Balances funds and provides change.
Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their Manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS.
Reporting to work as scheduled (on time and on regular basis) is an essential function of the job.
If working overnight shift may be required to prepare breakfast vouchers for arriving guests and deliver folios (bills) to guest who will be checking out that morning. May be required to walk property (including parking areas) to identify suspicious activity and contact appropriate authority as needed.
May provide concierge assistance by providing information about services guests may require, such as dining, recreation, entertainment, shopping, business, travel, and hotel amenities. May assist with related reservations.
Receives and responds to incoming telephone calls from the public and guests. Receives and processes telephone and walk-in reservations accurately to ensure guest satisfaction.
Conveys messages and deliveries to guests by receiving and delivering messages, mail, facsimiles, packages and guest supplies.
Improves job knowledge by attending training sessions as instructed.
Contributes to guest services and hotel success by welcoming related, different and new requests. Helps others accomplish job results.
Remains aware of guest satisfaction scores and works toward increasing overall guest satisfaction.
Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents.
QualificationsQualifications (relevant experience, education and training):
A minumum of two years of guest service or customer service experience preferred.
Must have excellent customer service/communication skills to work with guests of various social, cultural, economic and educational backgrounds for the purpose of resolving problems/complaints and providing a high level of guest satisfaction.
Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.
Requires basic computer skills to enter data, read, and interpret information.
Requires attention to detail. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests. Proficiency in another language a plus.
Able to work independently with minimal guidance and as part of a team.
May be required to posses a Food Handler's certificate if assigned to the night shift.
Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts.
Completes all required training as scheduled.
Must maintain a clean appearance and professional demeanor.
For over 70 years, this private membership Club has embodied Southern California’s casually elegant lifestyle.
With a history spanning over 70 years, the Balboa Bay Club is revered as a Newport Beach landmark and social haven for area residents, families, and friends. Located along the historic Balboa Bay, the Club is situated on fifteen pristine waterfront acres, houses a private marina, private beach, and features luxurious amenities, alongside a full social events calendar. Since its opening, “BBC” has attracted luminaries from all walks of life seeking an informal, family-centric, atmosphere with un-matched exclusivity and unparalleled service.
Offices: 1221 West Coast Hwy, Newport Beach, California 92663, US
There are currently 421 open customer service & support positions in Newport Beach, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Saks Fifth Avenue, Hoag Health System, Starbucks, Balboa Bay Club, among others. Browse the listings above to see every active employer.
Yes — 15 of the 421 open customer service & support positions offer remote or hybrid work (6 remote, 9 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
