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Full-time
high school, bachelor degree
Posted 8h ago
~40 hrs/week
Responsibilities
Oversee daily restaurant and food and beverage operations while leading and developing team members to ensure outstanding guest service. Monitor quality, inventory, and cost controls while ensuring compliance with brand and safety standards.
Requirements
Requires at least 2 years of food and beverage management experience and a high school diploma, with some college preferred. Must possess ServSafe and alcohol awareness certifications or the ability to obtain them.
Full job description
Hotel Food & Beverage Manager
Join our team and lead daily restaurant and food & beverage operations in a fast-paced hospitality environment. We're looking for an energetic, hands-on leader who is passionate about delivering exceptional guest experiences, developing team members, and driving operational excellence.
Key Responsibilities:
Oversee all daily restaurant and food & beverage operations.
Lead, coach, train, and develop team members to deliver outstanding service.
Ensure compliance with food safety, sanitation, and brand standards.
Manage scheduling, productivity, and employee performance.
Resolve guest concerns professionally and promptly.
Monitor food and beverage quality, inventory, and cost controls.
Collaborate with the General Manager and department leaders to achieve hotel goals.
Work a flexible schedule, including weekends, holidays, and evenings.
Perform other duties as needed.
Qualifications:
2+ years of restaurant or food & beverage management experience.
Strong leadership, communication, and customer service skills.
Knowledge of food safety, sanitation, and cost control practices.
ServSafe and alcohol awareness certification (or ability to obtain).
High school diploma or equivalent; some college preferred.
Experience with budgeting and financial reporting is a plus.
Bilingual (English/Spanish) is a plus.
Hotel or hospitality experience preferred.
Must possess a valid driver’s license and maintain an acceptable driving record.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
Shaner Hotels has an exciting opportunity at the DoubleTree by Hilton Neenah! Located near the scenic Neenah Riverwalk, our hotel offers guests a contemporary and comfortable stay in the heart of downtown Neenah, Wisconsin.
Guests are welcomed with the signature DoubleTree chocolate chip cookie at check-in and enjoy convenient access to local restaurants, shops, entertainment, and outdoor activities. Whether traveling for business or leisure, our hotel provides the perfect blend of modern accommodations and genuine hospitality.
The DoubleTree by Hilton Neenah features LevelOne Restaurant and Lounge, offering delicious American cuisine along with an impressive selection of craft beers, bourbons, scotches, and handcrafted cocktails. With a vibrant downtown location and a commitment to exceptional service, this is the ideal destination for guests visiting the Neenah area.
If you're passionate about hospitality and looking for an opportunity to grow your career, DoubleTree by Hilton Neenah is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to creating memorable guest experiences, delivering outstanding service, and building a rewarding hospitality career.
Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.
Offices: 1965 Waddle Rd, State College, PA 16803, US
How many Customer Service & Support jobs are open in Neenah, WI right now?
There are currently 145 open customer service & support positions in Neenah, WI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Neenah, WI?
Companies currently hiring include Domino's, Pennant, ThedaCare, AutoZone, Community First Credit Union | Wisconsin, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Neenah, WI?
Yes — 6 of the 145 open customer service & support positions offer remote or hybrid work (4 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Neenah, WI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.