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Customer Service & Support Jobs in Mountain Brook, AL (Now Hiring) — 76 open

Community Health Systems logoCommunity Health Systems

Scheduling Specialist - Endocrinology

Mountain Brook, Alabama, United States · On-site

Entry level$3.7B raised

Why Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO …

Skills: Appointment Scheduling, Patient Flow Management, Electronic Health Records, Customer Service, Medical Terminology

Family Savings Credit Union

Branch Teller

Mountain Brook, Alabama, United States · On-site

Entry level

Branch Teller PRIMARY FUNCTIONS Receives members personally and by telephone. Assists members in general and in financial transactions with the credit union. Assists members with deposits and withdrawals. Receives cash a…

Skills: Cash Handling, Financial Transactions, Customer Service, Teller Computer Operations, Account Maintenance

Community Health Systems logoCommunity Health Systems

Switchboard Operator

Mountain Brook, Alabama, United States · On-site

Entry level$3.7B raised

Job Summary The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional…

Skills: Switchboard Operation, Telecommunications Equipment, Customer Service, Verbal Communication, Call Routing

Allied Universal logoAllied Universal

Security Officer Part Time Bicycle Patrol Response

Mountain Brook, Alabama, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Bicycle Riding, Customer Service, Patrolling, Incident Response, Crowd Management

Kessler Collection logoKessler Collection

Guest Experience Manager

Mountain Brook, Alabama, United States · On-site

Mid level

Property Description Nestled in the heart of the upscale Mountain Brook community just outside Birmingham, Alabama, Grand Bohemian Mountain Brook is an award-worthy luxury boutique hotel where artistic expression meets S…

Skills: Hospitality Management, Event Planning, Guest Experience Design, Budget Management, Staff Supervision

Community Health Systems logoCommunity Health Systems

Access Specialist

Mountain Brook, Alabama, United States · On-site

Entry level$3.7B raised

Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration pro…

Skills: Patient Registration, Insurance Verification, Medical Scheduling, Customer Service, Data Entry

Community Health Systems logoCommunity Health Systems

Gift Shop Cashier - PRN / Days

Mountain Brook, Alabama, United States · On-site

Entry level$3.7B raised

Job Summary The Cashier is responsible for accurately accepting and recording payments, maintaining financial records, and performing various cashier-related functions to ensure efficient financial operations. This role …

Skills: Cash Handling, Financial Reconciliation, Customer Service, Microsoft Excel, Patient Account Management

First Horizon Bank logoFirst Horizon Bank

Relationship Banker

Mountain Brook, Alabama, United States · On-site

Mid level

Location: On site at location listed in job posting. Schedule: Monday-Friday: 8:30am-5pm SUMMARY The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand th…

Skills: Consultative Selling, Financial Advice, Relationship Management, Loan Application Processing, Deposit Account Management

Charles Schwab logoCharles Schwab

Financial Consultant Partner - Birmingham, AL

Mountain Brook, Alabama, United States · On-site

$27/hr–$39/hr

Mid level

Your Opportunity At Schwab, you’ll make an impact on your career while helping clients take ownership of their financial futures. In a collaborative, inclusive environment, you’ll build meaningful relationships, grow you…

Skills: Attention To Detail, Collaborative Relationships, Active Listening, Coachability, Adaptability

Highlands College, Jersey logoHighlands College, Jersey

HCLI Technology Support Assistant

Mountain Brook, Alabama, United States · On-site

Entry level

Summary of Responsibilities: The HCLI Technology Support Assistant provides technical support for Highlands College Leadership Institute (HCLI) instructional environments. This contracted student position exists to ensur…

Skills: Technical Support, Audiovisual Troubleshooting, Live Production, Customer Service, macOS

Ladybird Taco logoLadybird Taco

FOH Team Member

Mountain Brook, Alabama, United States · On-site

$15/hr–$21/hr

Entry level$2M raised

Earn up to $18/hour! About Ladybird Taco At Ladybird Taco, we serve tacos, coffee, and connection. Our mission is simple — to enable life-giving community through courageous hospitality in our neighborhoods. Every day, o…

Skills: Customer Service, POS Operation, Food Handling, Communication, Collaboration

The Buckle, Inc. logoThe Buckle, Inc.

Part-Time Sales Teammate

Mountain Brook, Alabama, United States · On-site

Entry level

Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammate…

Skills: Customer Service, Cashiering, Visual Merchandising, Sales Generation, Inventory Management

The Buckle, Inc. logoThe Buckle, Inc.

Assistant in Training

Mountain Brook, Alabama, United States · On-site

Entry level

Summary The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.&…

Skills: Sales Generation, Guest Service, Merchandising, Team Leadership, Recruiting

Arlington Properties, LLC logoArlington Properties, LLC

LEAD MAINTENANCE SERVICE TECHNICIAN

Mountain Brook, Alabama, United States · On-site

Mid level

Job DetailsJob Location: Retreat at Mountain Brook - Birmingham, AL 35213Position Type: Full TimeJob Category: Real EstateJoin Our Team at Arlington Properties! Are you a hands-on, detail-oriented maintenance professiona…

Skills: General Maintenance, HVAC Repair, Plumbing, Electrical Work, Painting

Arlington Holding Company logoArlington Holding Company

LEAD MAINTENANCE SERVICE TECHNICIAN - Retreat at Mountain Brook

Mountain Brook, Alabama, United States · On-site

Mid level

Job DetailsJob Location: Retreat at Mountain Brook - Birmingham, AL 35213Position Type: Full TimeJob Category: Real EstateJoin Our Team at Arlington Properties! Are you a hands-on, detail-oriented maintenance professiona…

Skills: HVAC Repair, Plumbing, Electrical Maintenance, Painting, Pool Maintenance

Community Health Systems logoCommunity Health Systems

Scheduling Specialist - Neurology

Mountain Brook, Alabama, United States · On-site

Entry level$3.7B raised

Why Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO …

Skills: Patient Scheduling, Electronic Medical Records, Customer Service, Medical Terminology, Time Management

Kessler Collection logoKessler Collection

Assistant Housekeeping Manager

Mountain Brook, Alabama, United States · On-site

Mid level

Property Description Nestled in the heart of the upscale Mountain Brook community just outside Birmingham, Alabama, Grand Bohemian Mountain Brook is an award-worthy luxury boutique hotel where artistic expression meets S…

Skills: Housekeeping Management, Team Leadership, Staff Training, Quality Inspection, Inventory Management

Kessler Collection logoKessler Collection

Room Attendant

Mountain Brook, Alabama, United States · On-site

Entry level

Property Description Nestled in the heart of the upscale Mountain Brook community just outside Birmingham, Alabama, Grand Bohemian Mountain Brook is an award-worthy luxury boutique hotel where artistic expression meets S…

Skills: Housekeeping, Attention To Detail, Time Management, Cleaning Standards, Guest Service

Kessler Collection logoKessler Collection

Public Areas Attendant

Mountain Brook, Alabama, United States · On-site

Entry level

Property Description Nestled in the heart of the upscale Mountain Brook community just outside Birmingham, Alabama, Grand Bohemian Mountain Brook is an award-worthy luxury boutique hotel where artistic expression meets S…

Skills: Floor Care, Janitorial Services, Cleaning Equipment Operation, Stain Removal, Safety Protocol Compliance

Community Health Systems logoCommunity Health Systems

Medical Assistant - Summit Orthopedics

Mountain Brook, Alabama, United States · On-site

Entry level$3.7B raised

Why Join Us?Be Valued for What You Bring to the Team – Competitive pay that rewards your hard workBenefits You Can Count On – Medical, dental, vision, and life insurance coverageWork Hard. Recharge Often. – Generous PTO …

Skills: Patient Intake, Vital Signs, Medical Documentation, Phone Triage, Insurance Verification

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Showing 1–20 of 76

Community Health Systems logo

Scheduling Specialist - Endocrinology

Community Health Systems

Mountain Brook, Alabama, United States • On-site

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Entry level

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  • Full-time
  • high school, associate degree, professional certificate
  • Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time Off, Extended Illness Benefits
  • Posted 6h ago
  • ~40 hrs/week

Responsibilities

The Scheduling Specialist manages and optimizes the appointment process for patients and physicians within a medical facility. This includes coordinating consultations, tests, and procedures while serving as a liaison between patients and medical staff.

Requirements

Preferred qualifications include an Associate Degree or certification in Healthcare Administration and 0-2 years of experience in medical scheduling or EMR systems. Candidates must be authorized to work in the U.S. without sponsorship.

Full job description

Why Join Us?

  • Be Valued for What You Bring to the Team  – Competitive pay that rewards your hard work
  • Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
  • Work Hard. Recharge Often. – Generous PTO and extended illness benefits
  • Invest in Your Future – 401(k) with company match
  • Grow With Us – Career development, learning opportunities, and advancement pathways
  • We Invest in Your Success – Licensure and certification reimbursement
  • Student Loan Support – Assistance available for eligible roles
  • Your Wins Deserve Recognition – Employee rewards and recognition programs
  • A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
  • Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance. 

Great people. Great benefits. Meaningful work. Join us and make an impact.

No weekends, No holidays, No Call

Job Summary

The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service.

Essential Functions

  • Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
  • Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction.
  • Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
  • Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
  • Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
  • Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.
  • Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete.
  • Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions.
  • Prioritizes work efficiently, including processing STAT order timely.
  • Notifies ordering offices if unable to contract their patient to schedule procedures.
  • Offers alternative scheduling options when needed to accommodate patient preferences and medical needs.
  • Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred
  • 0-2 years of experience in medical scheduling, administrative support, or customer service preferred
  • 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred

Knowledge, Skills and Abilities

  • Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.
  • Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
  • Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams.
  • High attention to detail and accuracy, particularly in data entry and record-keeping.
  • Ability to work in a fast-paced environment while maintaining a calm, professional demeanor.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software.
  • Knowledge of medical terminology is a plus.

 

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Related keywords

EndocrinologyElectronic Health RecordsEMRPatient SchedulingHealthcare AdministrationMedical Office AdministrationPatient FlowSTAT OrdersMedical TerminologyMicrosoft WordMicrosoft ExcelMicrosoft OutlookPatient ReferralsHealthcare

About Community Health Systems

LinkedInVisit site
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Franklin, TN
LinkedIn followers
113,858
Total funding
$3.7B

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 32 distinct markets across 12 states, CHS operates 60 affiliated hospitals with more than 8,000 beds and more than 800 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Offices: 4000 Meridian Boulevard, Franklin, TN 37067, US · 4000 Meridian Blvd, Franklin, TN 37067, US

HospitalHealth CareMedical
View all jobs at Community Health Systems

Frequently asked questions

How many Customer Service & Support jobs are open in Mountain Brook, AL right now?

There are currently 76 open customer service & support positions in Mountain Brook, AL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Mountain Brook, AL?

Companies currently hiring include Community Health Systems, Life Time Inc., Highlands College, Jersey, Kessler Collection, The Country Club Of Birmingham, among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in Mountain Brook, AL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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