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$90k–$120k/yr
Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
The General Manager is responsible for leading an interdisciplinary team to deliver superior customer service and operational excellence. They must manage talent, drive financial results, and ensure the residence maintains high standards of care and engagement.
Requirements
The ideal candidate possesses 3-5 years of leadership experience in retirement living, hospitality, or a relevant sector. Strong communication, budget management, and decision-making skills are required to effectively lead the team and interact with residents and families.
Full job description
The General Manager role is an exceptional opportunity for an energetic, motivated leader with operations management experience, preferably in a relevant sector such as Retirement Living or Hospitality. Our vision of Making People’s Lives Better inspires you. You thrive in leading passionate teams to deliver a superior customer experience and would love to ensure the residents at Chartwell Retirement Residence truly feel at home and enjoy a great day every day.
Our General Managers are accountable to:
Manage Talent:
Lead an interdisciplinary team of Managers, Sales Consultants and front line employees;
Build a strong team: sources, selects and onboards key talent;
Actively plan for succession;
Develop employees: coaches and manages performance.
Communicate the importance of looking through the lens of the customer.
The ideal candidate will possess:
Experience in a the Retirement Living, Hospitality, or another relevant sector;
Minimum of 3-5 years’ experience in a leadership role;
Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners;
Demonstrated decision-making, problem-solving, and budget management skills.
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-888-663-6448.
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chez Chartwell résidences pour retraités, nous sommes dédiés au MIEUX-ÊTRE de nos résidents, de leurs proches et de nos employés. Rejoignez une équipe exceptionnelle et diversifiée de gens inspirants, qui ont à cœur d’offrir des expériences personnalisées, fondées sur des relations chaleureuses et humaines, à tous ceux et celles qui vivent et travaillent dans nos résidences.
Offices: 7070 Derrycrest Dr, Mississauga, Ontario L5W 0G5, CA
How many Customer Service & Support jobs are open in Mississauga, Canada right now?
There are currently 1,201 open customer service & support positions in Mississauga, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Mississauga, Canada?
Companies currently hiring include Shoppers Drug Mart, Walmart, Loblaw Companies Limited, Starbucks, Global Elite Consultants, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Mississauga, Canada?
Yes — 279 of the 1201 open customer service & support positions offer remote or hybrid work (100 remote, 179 hybrid).
How do I apply for Customer Service & Support jobs in Mississauga, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.