Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Personal Banker II position …
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Domino's
(8681) Milpitas: Assistant Manager and Shift Runners
Milpitas, California, United States · On-site
Mid level$1.3B raised
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The Personal Banker Associate II builds and maintains long-lasting relationships with customers by providing consultative financial solutions. They are responsible for identifying customer needs, managing risk, and ensuring a positive customer experience through proactive outreach.
Requirements
Candidates must have a High School Diploma or GED with at least one year of customer service experience, or a college degree. Proficiency in a sales environment and the ability to analyze financial information are required, along with S.A.F.E. Act registration.
Full job description
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION
The Personal Banker II position will provide an exceptional customer experience by building and maintaining long lasting relationships with existing and prospective customers. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
Maintain working knowledge of products, services, and processes offered
Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs
Provide customer support needed reinforcing the value of current and new technology
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp
Other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience
Experience in a sales environment required; experience in financial industry a plus
Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships
Ability to professionally represent Fifth Third Bank in verbal and written communication
Capable of analyzing credit and financial information
Exhibits business acumen
Demonstrated ability in making sound decisions
This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position
WORKING CONDITIONS:
Normal office environment
Extended viewing of computer screens
Periodic travel within the Bancorp footprint to attend meetings and/or training
Personal Banker Associate II - MilpitasTotal Base Pay Range 43,680.00 - 69,900.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html and by consulting with your talent acquisition partner.
LOCATION -- Milpitas, California 95035
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most.
Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here.
Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest.
We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States.
Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution.
Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html
Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V
Offices: 38 Fountain Square Plaza, Cincinnati, Ohio 45202, US
How many Customer Service & Support jobs are open in Milpitas, CA right now?
There are currently 253 open customer service & support positions in Milpitas, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Milpitas, CA?
Companies currently hiring include DICK'S Sporting Goods, Allied Universal, O'Reilly Auto Parts, Domino's, Expeditors, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Milpitas, CA?
Yes — 9 of the 253 open customer service & support positions offer remote or hybrid work (4 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in Milpitas, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.